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I need help


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#1 This Guy

This Guy

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Posted 18 October 2010 - 08:57 PM

Applications/processes such as firefox, windows explorer, and sometime even microsoft windows itself randomly crash (usually in that order)
this can last anywhere from 30 seconds to a couple of hours at which point i turn off my computer

Some software i use
Norton Security Suite
CCleaner
JK defrag
I have downloaded and installed HiJackThis but I'm not sure how to use it properly so i haven't used it at all

DDS Log

DDS (Ver_10-10-10.03) - NTFSx86
Run by Administrator at 17:51:42.00 on Mon 10/18/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_18
Microsoft® Windows Vistaâ„¢ Home Premium 6.0.6002.2.1252.1.1033.18.2813.1628 [GMT -7:00]

SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Windows\system32\agrsmsvc.exe
C:\Windows\System32\svchost.exe -k Akamai
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Autodesk\3ds Max 2011\mentalimages\satellite\raysat_3dsmax2011_32server.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\CCleaner\CCleaner.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wermgr.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\TOSHIBA\IVP\ISM\ivpsvmgr.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Administrator\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.toshibadirect.com/dpdstart
mDefault_Page_URL = hxxp://www.toshibadirect.com/dpdstart
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.0.41\IPSBHO.DLL
BHO: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [TOSCDSPD] TOSCDSPD.EXE
uRun: [ccleaner] "c:\program files\ccleaner\CCleaner.exe" /AUTO
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
mRun: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe
mRun: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
mRun: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NDSTray.exe] NDSTray.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {99CAAA27-FA0C-4FA4-B88A-4AB1CC7A17FE} - hxxp://www.netgame.com/mplugin/mglaunch_USAv1005.cab
DPF: {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton security suite\engine\3.8.0.41\CoIEPlg.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\admini~1\appdata\roaming\mozilla\firefox\profiles\ib4586ci.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL -
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\users\administrator\appdata\roaming\mozilla\firefox\profiles\ib4586ci.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\winnt_x86-msvc\components\ipc_fireftp.dll
FF - component: c:\users\administrator\appdata\roaming\mozilla\firefox\profiles\ib4586ci.default\extensions\mintrayr@tn123.ath.cx\components\trayToolkit.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\users\administrator\appdata\local\yahoo!\browserplus\2.9.8\plugins\npybrowserplus_2.9.8.dll
FF - plugin: c:\users\administrator\appdata\locallow\stonetrip\web player\npShiVa3D.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0308000.029\SymEFA.sys [2010-2-23 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-2-23 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-2-23 482432]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20101015.003\IDSvix86.sys [2010-10-13 353840]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-11-13 20384]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-3 214664]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files\adobe\elements organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]
R2 Akamai;Akamai NetSession Interface;c:\windows\system32\svchost.exe -k Akamai [2008-1-20 21504]
R2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\comcastspywarescan\ComcastAntiSpyService.exe [2009-3-16 616408]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 mi-raysat_3dsmax2011_32;mental ray 3.8 Satellite for Autodesk 3ds Max 2011 32-bit 32-bit;c:\program files\autodesk\3ds max 2011\mentalimages\satellite\raysat_3dsmax2011_32server.exe [2010-3-10 86016]
R2 N360;Norton Security Suite;c:\program files\norton security suite\engine\3.8.0.41\ccSvcHst.exe [2010-2-23 117640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-3-16 1153368]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-9-29 102448]
R3 FwLnk;FwLnk Driver;c:\windows\system32\drivers\FwLnk.sys [2008-5-5 7168]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\n360\0308000.029\symndisv.sys [2010-2-23 48688]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe --> c:\program files\jumpstart\jswpsapi.exe [?]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-3 79816]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-3 35272]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-3 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-3 40552]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-10-18 23:21:21 388096 ----a-r- c:\users\admini~1\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-10-12 22:25:56 168960 ----a-w- c:\program files\windows media player\wmplayer.exe
2010-10-12 22:25:55 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-10-12 22:24:59 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-10-12 22:24:58 304128 ----a-w- c:\windows\system32\drivers\srv.sys
2010-10-12 22:24:58 145408 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-10-12 22:24:58 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-10-12 22:24:57 17920 ----a-w- c:\windows\system32\netevent.dll
2010-10-12 22:24:27 274944 ----a-w- c:\windows\system32\schannel.dll
2010-10-12 22:24:18 339968 ----a-w- c:\program files\windows nt\accessories\wordpad.exe
2010-10-12 22:24:18 1316864 ----a-w- c:\windows\system32\ole32.dll
2010-10-12 22:24:13 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-10-12 22:24:10 231424 ----a-w- c:\windows\system32\msshsq.dll
2010-10-12 22:24:05 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-10-12 22:23:58 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-10-12 22:23:57 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-10-12 22:23:50 867328 ----a-w- c:\windows\system32\wmpmde.dll
2010-10-12 22:23:37 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-10-12 22:22:57 834048 ----a-w- c:\windows\system32\wininet.dll
2010-10-12 22:22:56 389632 ----a-w- c:\windows\system32\html.iec
2010-10-12 22:22:55 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-10-09 20:30:12 -------- d-----w- c:\program files\sculptris
2010-10-07 14:15:17 -------- d-----w- c:\program files\Atari
2010-10-06 03:26:03 -------- d-----w- c:\program files\i2p
2010-10-06 01:01:30 -------- d-----w- c:\users\admini~1\appdata\roaming\I2P
2010-09-28 22:21:34 2048 ----a-w- c:\windows\system32\tzres.dll
2010-09-26 18:42:29 -------- d-----w- C:\AMD
2010-09-25 21:34:22 -------- d-----w- c:\program files\iPod
2010-09-25 21:34:20 -------- d-----w- c:\program files\iTunes
2010-09-25 21:30:14 -------- d-----w- c:\program files\Bonjour

==================== Find3M ====================

2010-09-08 18:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 18:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-28 01:44:10 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-07-28 01:44:10 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-07-28 01:44:10 107808 ----a-w- c:\windows\system32\dns-sd.exe
2009-11-20 04:08:02 3749224 ----a-w- c:\program files\common files\adlmint_libFNP.dll
2009-11-20 04:08:02 2941288 ----a-w- c:\program files\common files\adlmint.dll

============= FINISH: 17:52:41.42 ===============

Attached Files


Edited by This Guy, 18 October 2010 - 08:57 PM.


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#2 Casey_boy

Casey_boy

    Bleeping physicist


  • Malware Response Team
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  • Local time:11:50 PM

Posted 27 October 2010 - 11:11 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#3 thcbytes

thcbytes

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Posted 02 November 2010 - 06:39 PM

Due to the lack of feedback this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic
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