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Infected with browser hijacker


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3 replies to this topic

#1 AmbientBlu

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Posted 18 October 2010 - 08:01 PM

I'm attempting to clean one of the family laptops which seems to have been infected with some type of browser hijacker. Every time I attempt o Google search something, I get redirected to various websites, including thebestadlistings and mydealmatch. I've run a few scans (including Malwarebytes) but nothing seems to be showing up. At this point, I'm throwing my hands up in the air and bringing this to those much better equipped to fix this than myself.

Now for the particulars. I'm running IE 7.0 on an XP machine, SP3.

What follows is the DDS file and attached are the other required files. As an aside, when running the GMER scan, a warning box popped up saying it had found system modification caused by ROOTKIT activity. I clicked "ok" and dismissed the error message in order to capture the text file.

Thank you in advance for any help, it's greatly appreciated.



DDS (Ver_10-10-10.03) - NTFSx86
Run by Denise Filadelfo at 20:38:19.73 on Mon 10/18/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1150.680 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\ACS.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\SMART Technologies\SMART Response\ResponseHardwareService.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTBoardService.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\UCService.exe
C:\Program Files\SMART Technologies\SMART Response\DesktopMenu.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\SMARTBoardTools.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\TPSBattM.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\Aware.exe
C:\Program Files\SMART Technologies\SMART Product Drivers\Marker.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\SMART Technologies\SMART Response\ResponseSoftwareService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
E:\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://search.aol.com/aolcom/search?query={searchTerms}&invocationType=msie70a
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: CIEDownload Object: {67bcf957-85fc-4036-8dc4-d4d80e00a77b} - c:\program files\smart technologies\smart notebook\NotebookPlugin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Notebook Maximizer] c:\program files\notebook maximizer\maximizer_startup.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] c:\program files\scansoft\paperport\pptd40nt.exe
mRun: [IndexSearch] c:\program files\scansoft\paperport\IndexSearch.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\deskto~1.lnk - c:\program files\smart technologies\smart response\DesktopMenu.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\printmaster gold 18\Remind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\smartb~1.lnk - c:\program files\smart technologies\smart product drivers\SMARTBoardTools.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scanner/sources/en/scan8/oscan8.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - hxxp://www.linksysfix.com/netcheck/51/install/gtdownls.cab
DPF: {B160422D-0A48-11D4-BD9B-00A0C9B0AB7B} - hxxp://expressit.broderbund.com/plugin/Download.cab
DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} - hxxp://aolsvc.aol.com/onlinegames/sonybewitched/main.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v10.cab
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R2 Response Hardware;Response Hardware;c:\program files\smart technologies\smart response\ResponseHardwareService.exe [2010-1-5 30504]
R2 SMART Display Controller;SMART Display Controller;c:\program files\smart technologies\smart product drivers\UCService.exe [2010-1-5 779560]
S2 AVGIDSAgent;AVGIDSAgent;"c:\program files\avg\avg10\identity protection\agent\bin\avgidsagent.exe" --> c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S3 LSWPCv4;Wireless-B Notebook Adapter Driver;c:\windows\system32\drivers\rtl8180.sys [2006-2-11 184832]
S3 SMART SNMP Agent Service;SMART SNMP Agent Service;c:\program files\smart technologies\smart product drivers\SMARTSNMPAgent.exe [2010-1-5 1053992]
S3 SMART Web Server;SMART Web Server;c:\program files\smart technologies\smart product drivers\WebServer.exe [2010-1-5 1262888]
S3 WUSB54GCv3;Compact Wireless-G USB Network Adapter;c:\windows\system32\drivers\WUSB54GCv3.sys [2010-7-10 627072]

=============== Created Last 30 ================

2010-10-18 23:48:20 -------- d-sha-r- C:\cmdcons
2010-10-18 23:37:05 98816 ----a-w- c:\windows\sed.exe
2010-10-18 23:37:05 77312 ----a-w- c:\windows\MBR.exe
2010-10-18 23:37:05 256512 ----a-w- c:\windows\PEV.exe
2010-10-18 23:37:05 161792 ----a-w- c:\windows\SWREG.exe
2010-10-18 21:49:28 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-10-18 21:41:42 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-10-18 21:39:58 -------- d-----w- c:\program files\AVG
2010-10-18 21:32:01 388096 ----a-r- c:\docume~1\denise~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-10-18 21:32:00 -------- d-----w- c:\program files\Trend Micro
2010-10-18 21:30:46 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-10-14 02:12:41 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-10-14 02:12:41 954368 -c----w- c:\windows\system32\dllcache\mfc40.dll
2010-10-14 02:12:41 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-14 02:10:56 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-10-08 03:12:42 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-08 03:12:41 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-08 03:12:41 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-08 02:26:54 2256 ----a-w- c:\docume~1\denise~1\applic~1\444.bat
2010-10-08 02:26:54 161 ----a-w- c:\docume~1\denise~1\applic~1\asdsada.bat

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-09 13:38:01 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38:01 1830912 ------w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38:00 17408 ------w- c:\windows\system32\corpol.dll
2010-09-08 15:57:57 389120 ----a-w- c:\windows\system32\html.iec
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll

============= FINISH: 20:39:53.26 ===============

Attached Files



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#2 Casey_boy

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Posted 27 October 2010 - 11:10 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#3 AmbientBlu

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Posted 01 November 2010 - 09:21 PM

Casey, thanks so much for your reply. However, I was able to resolve the problem on my own, so this thread can be closed.

#4 thcbytes

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Posted 02 November 2010 - 06:37 PM

Since this topic appears to be resolved, I will now close it.
If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.
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