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#1 snowmanii

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Posted 18 October 2010 - 03:37 PM

I was able to remove Security Tools for administrator and the only other user account in safe mode, but when i go into the user account in normal mode, Security Tools is still there and does not allow malwarebytes to run, even after running rkill.

DDS


DDS (Ver_10-10-10.03) - NTFSx86 MINIMAL
Run by Administrator at 13:23:44.40 on Mon 10/18/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.819 [GMT -5:00]

AV: Windows Security Suite *On-access scanning enabled* (Updated) {7FC6D053-AC92-4EC6-AF93-FB1B6752AAC9}
AV: Windows Protection Suite *On-access scanning enabled* (Updated) {17C7744A-0736-4496-97A7-C8C110DF965A}
FW: Windows Protection Suite *enabled* {FED11A6E-2C2B-4842-A267-C8586343C00B}
FW: Windows Security Suite *enabled* {6D684BE2-3F13-458E-8C69-08D616A02AB1}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

BHO: MRI_DISABLED - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [HostManager] "c:\program files\common files\aol\1212806186\ee\AOLSoftware.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Conime] %windir%\system32\conime.exe
mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe
StartupFolder: c:\docume~1\admini~1\startm~1\programs\startup\pdanet~1.lnk - c:\program files\pdanet for android\PdaNetPC.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_03\bin\npjpi150_03.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1218208718046
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5740/mcfscan.cab
DPF: {F92211F4-3913-4DC2-A275-756374D848B0} - hxxp://76.222.205.86/MP4DVR.cab
Notify: igfxcui - igfxdev.dll
IFEO: image file execution options -

============= SERVICES / DRIVERS ===============

R0 ssfs0bbc;ssfs0bbc;c:\windows\system32\drivers\ssfs0bbc.sys [2009-4-21 29808]
S0 vism;vism;c:\windows\system32\drivers\bigxrma.sys --> c:\windows\system32\drivers\bigxrma.sys [?]
S1 SBRE;SBRE;\??\c:\windows\system32\drivers\sbredrv.sys --> c:\windows\system32\drivers\SBREdrv.sys [?]
S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\ekdiscovery.exe [2010-5-17 308592]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]
S2 WebrootSpySweeperService;Webroot Spy Sweeper Engine;c:\program files\webroot\webrootsecurity\SpySweeper.exe [2009-4-21 4048240]
S3 androidusb;ADB Interface Driver;c:\windows\system32\drivers\androidusb.sys [2010-10-16 31312]
S3 pnetmdm;PdaNet Modem;c:\windows\system32\drivers\pnetmdm.sys [2010-10-16 9472]

=============== Created Last 30 ================

2010-10-18 12:49:23 3758304 ----a-w- C:\PdaNetA245.exe
2010-10-17 17:20:38 -------- d-----w- c:\docume~1\admini~1\applic~1\Malwarebytes
2010-10-17 16:37:40 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-17 16:37:37 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-17 16:37:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-17 16:07:29 -------- d-----w- C:\84ed6fea73a18b497a71436cd4
2010-10-17 03:53:21 -------- d-----w- c:\program files\Malwarebytes'AntiMalware
2010-10-17 03:04:00 14640 ------w- c:\windows\system32\spmsgXP_2k3.dll
2010-10-17 03:02:52 9472 ----a-w- c:\windows\system32\drivers\pnetmdm.sys
2010-10-17 03:02:52 581192 ----a-w- c:\windows\system32\WinUSBCoInstaller.dll
2010-10-17 03:02:52 31312 ----a-w- c:\windows\system32\drivers\androidusb.sys
2010-10-17 03:02:52 1112288 ----a-w- c:\windows\system32\wdfcoinstaller01007.dll
2010-10-17 03:02:52 -------- d-----w- c:\program files\PdaNet for Android
2010-10-17 03:01:57 -------- d-----w- c:\windows\Downloaded Installations
2010-10-17 02:59:25 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Adobe
2010-10-17 02:52:04 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2010-10-16 20:21:27 -------- d-----w- c:\docume~1\alluse~1\applic~1\Webroot
2010-10-16 20:18:11 -------- d-----w- c:\docume~1\admini~1\locals~1\applic~1\Apple Computer
2010-10-16 20:09:52 -------- d-sh--w- c:\documents and settings\administrator\IECompatCache
2010-10-16 20:09:32 -------- d-sh--w- c:\documents and settings\administrator\PrivacIE
2010-10-13 11:47:03 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-13 11:47:02 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-10-13 11:46:44 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll

==================== Find3M ====================

2010-09-18 17:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2009-02-10 15:58:37 13194592 ----a-w- c:\program files\winzip120.exe
2008-06-07 02:50:10 23454528 ----a-w- c:\program files\AdbeRdr812_en_US.exe

============= FINISH: 13:24:53.32 ===============

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#2 myrti

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Posted 27 October 2010 - 06:49 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    winlogon.exe
    wininit.exe
    explorer.exe
    hlp.dat
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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#3 snowmanii

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Posted 27 October 2010 - 07:20 AM

I fixed it myself. I was able to stop the process by going immediately into task manager as soon as I was logged into windows. Once that was done I was able to run Malwarebytes to remove security tools for good.

#4 myrti

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Posted 27 October 2010 - 07:35 AM

Hi,

I am happy to hear that and thanks for letting us know!

Do you have any more questions?

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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#5 snowmanii

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Posted 27 October 2010 - 09:29 AM

No. Thanks.

#6 myrti

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Posted 28 October 2010 - 07:34 AM

Since this topic appears to be resolved, I will now close it. Thanks for letting us know!

If you need this topic re-opened please send me a PM.

Everyone else, please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

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