Posted 18 October 2010 - 10:01 AM
Its a basic message after startup saying Windows was shut down improperly and to continue in recovery mode or start up normally....
When I choose "recovery" mode, it goes to a blank light blue screen w/a mouse pointer that I can move around. Nothing else works except the mouse.
When I choose to "start normally", it looks like it's going to start, but eventually loops back around to original black "recovery or normal start up" screen. It's very frustrating - the blue recovery screen is useless, and the start normally option just loops back.
I downloaded Windows 7 "Recovery discs" and put them in my laptop and started up, pressing F8, but nothing changed.
I can't google any error messages because there are none...
This HP laptop is 4 mos. old, my AVG virus protection is up to date, and I only use iTunes to download, so it seems unlikely that it would be a virus.
Does anyone have any ideas?