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Updates failed to install


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#1 Shadow-D

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Posted 18 October 2010 - 08:50 AM

Ok I've searched the site and found several "fixes" but none of them worked for me.

I have had several installs fail with the 8007652 code Unknown error. Last night I decided to try to install all of my updates manually and bypass the Microsoft Windows Updater. I managed to install all but 2 updates...

Security Update for Microsoft XML Core Services 4.0 Service Pack 2 ( KB954430 )
Update for Microsoft XML Core Services 4.0 Service Pack 2 ( KB973688 )

Each time I try to install them with Windows Update I get the following message...

Error(s) found:
Code 652 Windows Update encountered an unknown error.

When I try to install them manually I get the following message...

Error opening installation log file. Verify that the specified log file location exists and is writable.

These are the 2 files I have downloaded from Microsoft and tried to install...
msxml4-KB954430-enu.exe
msxml4-KB973688-enu.exe

I know this is a common problem and, like I said before, the "fixes" don't work for me. They do NOT show up in the "Installed Updates". I've even tried to run them from the CMD inside windows with the same "log error"

Anyone have any ideas that will work with this? Can I just hide these updates and forget about them?

Thanks

Shadow D

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#2 cryptodan

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Posted 18 October 2010 - 01:39 PM

What security applications do you have installed?

#3 Shadow-D

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Posted 18 October 2010 - 01:42 PM

I'm just running the default Windows Defender and Avast Anti virus...

#4 cryptodan

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Posted 18 October 2010 - 01:43 PM

Disable Windows Defender as you have Avast running. I am shocked Avast didn't disable it.

#5 Shadow-D

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Posted 18 October 2010 - 01:54 PM

OK... All I see is the auto scan setting. Is there something else I need to do?

#6 cryptodan

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Posted 18 October 2010 - 01:55 PM

Disable it via Control Panel > Administrative Tools > Services.msc

#7 Shadow-D

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Posted 18 October 2010 - 03:25 PM

Ok Defender is off but Windows Firewall is still on. I've tried to run both updates I mentioned and I still get that log error...

#8 Shadow-D

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Posted 20 October 2010 - 10:55 AM

Ok it's been a couple of days and I just checked these again and the last update was successful, both of the problem updates are in...
I'm not sure what did it but thanks...




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