Posted 18 October 2010 - 07:55 AM
I've already tried the Kaspersky forum, but am not getting a clear answer to my questions.
I am running Windows XP Home-SP2.
I just purchased the newest KIS 2011 cd at Staples for 1 computer use.
m I supposed to be disconnected from the internet when I remove KIS 2010 from add/remove programs on my system?
The Kaspersky forum is mixed on this. They also advise me to upgrade to SP3, but I want to retain SP2. My system crashed a long time ago when I tried to upgrade to SP3.
Am I supposed to reboot after deleting KIS 2010? Should I run CC Cleaner after removing the old version?
I would hope that the installation wizard will let me know when I'm supposed to reconnect to the internet,right?
BC has always been the most helpful computer site for me+I value your opinions.
Does it really matter to stay connected to the internet to delete my old KIS program, then install the latest one?
My family members are telling me the reason my internet speed is so slow is due to running KIS. Is there a way to verify this?
Life isn't about how to survive the storm, but how to dance in the rain.