Hi,
I’ve been having a few problems with my computer recently, and I’ve been directed here for advice. However, there’s so much (useful) information that I just don’t know where to start! I hope that this is the right place to post this message, and I hope that it makes sense.
A week ago, I came down with what I think was a fake Microsoft Security Essentials problem. I was using both Internet Explorer and uTorrent at the time. Basically, a window popped up telling me that a Trojan had been directed in a file, DivXUpdate.exe, I think. If I tried to close this, another window popped up immediately naming a different file, and this kept happening. Internet Explorer, uTorrent and Outlook all closed themselves, and I was unable to open any other programs or Task Manager. All I could do was restart my computer through the Ctrl-Alt-Del dialogue, and when I relogged-on, the Microsoft Security Essentials window appeared again immediately.
Anyway, I think I managed to get rid of this using a combination of Spybot-S&D, Ad-Aware and AVG in Safe Mode and through a different administrative account on my computer. However, after doing that, I discovered that I had a ‘Google redirect virus’. When I perform a search on Google, sometimes the links go to the right place, but sometimes I’m redirected to other sites, sometimes Internet Explorer fails and sometimes another (empty) window opens up.
In addition, opening Task Manager revealed a number of possibly bizarre processes. I’m afraid I’m no expert, but there were three instances of iexpore.exe, nine times svchost.exe, eight .exes starting with “avg”, teatimer.exe and teatimer .exe [note the space].
At this point, I downloaded Malwarebytes’ Anti-Malware, SUPERAntiSpyware Free Edition and TDSSKiller, all of which found problems, but I’m still getting the Google redirects.
So, after all that typing, I’m still left with two basic questions: What’s wrong with my machine? And what should I do about it?
Sorry to be so vague, and to not provide much in ‘evidence’ in this post. I wasn’t sure what would be useful. I’m using Windows XP with SP3. If you would like some kind of log from any of those programs, or if there’s anything I should download to produce a log, I can do that.
Thanks in advance,
M!c.
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