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HiJackThis Log: Please help diagnose


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2 replies to this topic

#1 PatrickMcN

PatrickMcN

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  • Local time:04:52 PM

Posted 17 October 2010 - 08:44 AM

Thanks in advance for reading and helping with this post.

This PC started with a licensed current version of Eset but got full of viruses and spyware. Since this problem I uninstalled Eset, ran BitDefender, MalwareBytes, rkill, SpyBot, SuperAntiSpyware, all in safe mode and regular mode. System restore has been disabled, but still I have a browser hijack/redirect. The scans are now all coming back clean, but the problem persists. Here is the HiJackThis log and startup Files.

********hijackthis log***********
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:28:09 AM, on 10/17/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\WINDOWS\system32\CfgSrvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\WINDOWS\system32\CfgSrvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\SDMan.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\SABRE\Apps\OADP\Oadp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\sabre\apps\OADP\OadpUtil.exe
C:\WINDOWS\sabserv.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mcomm.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mlauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre1.5.0_17\bin\javaw.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\DELL\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USREL/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USREL/1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5643
R3 - URLSearchHook: (no name) - {9565115d-c7d6-46d3-bd63-b67b481a4368} - (no file)
F3 - REG:win.ini: load=
O1 - Hosts: 127.0.0.34 ofep34.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.23 ofep23.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.36 fos.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.8 ofep08.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.21 ofep21.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.32 ofep32.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.44 access.certd.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.36 frt.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.28 ofep28.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.30 ofep30.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.6 ofep06.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.41 access.tstsa.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.26 ofep26.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.4 ofep04.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.35 ofep35.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.24 ofep24.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.37 lb1.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.39 tsts.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.39 access.tsts.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.33 ofep33.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.9 ofep09.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.22 ofep22.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.29 ofep29.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.40 cert.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.31 ofep31.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.7 ofep07.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.40 access.cert.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.20 ofep20.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.43 access.certc.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.42 access.tstsb.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.27 ofep27.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.5 ofep05.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.36 decs.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.25 ofep25.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.38 lb2.sabre.com # Nortel SSL-VPN
O1 - Hosts: 127.0.0.3 ofep03.sabre.com # Nortel SSL-VPN
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\RunServices: [Sabre Task Tray Icon] C:\SABRE\Sabstart.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [GoToMeeting] "C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe" "/Trigger RunAtLogon"
O4 - HKUS\S-1-5-21-1625945567-3749135678-1039614902-500\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" (User 'Administrator')
O4 - HKUS\S-1-5-21-1625945567-3749135678-1039614902-500\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Administrator')
O4 - HKUS\S-1-5-21-1625945567-3749135678-1039614902-500\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (User 'Administrator')
O4 - HKUS\S-1-5-18\..\RUN: [CRXXBYMX] C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\LOCAL SETTINGS\APPLICATION DATA\IPNVUNYHT\CSFKSBCTSSD.EXE (USER 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RUN: [CRXXBYMX] C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\LOCAL SETTINGS\APPLICATION DATA\IPNVUNYHT\CSFKSBCTSSD.EXE (USER 'DEFAULT USER')
O4 - Startup: CleanupNortelVPN.bat
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: Dell ControlPoint System Manager.lnk = C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
O4 - Global Startup: OADP Utility.lnk = C:\sabre\apps\OADP\OadpUtil.exe
O4 - Global Startup: Sabre Printing Start.lnk = C:\sabre\Sabstart.exe
O4 - Global Startup: Sabre Server.lnk = C:\WINDOWS\sabserv.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.agentware.net
O15 - Trusted Zone: *.cibt.com
O15 - Trusted Zone: *.etraveladisories.com
O15 - Trusted Zone: *.getthere.com
O15 - Trusted Zone: *.onthesnow.com
O15 - Trusted Zone: *.pathlore.net
O15 - Trusted Zone: *.portpromotions.com
O15 - Trusted Zone: *.sabre.com
O15 - Trusted Zone: *.sabreconsolidator.com
O15 - Trusted Zone: *.softvoyage.com
O15 - Trusted Zone: *.theluggageclub.com
O15 - Trusted Zone: *.travelpn.com
O15 - Trusted Zone: *.travisa.com
O15 - Trusted Zone: *.vacationstudio.net
O15 - Trusted Zone: *.vaxvacationaccess.com
O15 - Trusted Zone: *.virtuallythere.com
O15 - Trusted Zone: *.vtitin.com
O15 - Trusted Zone: *.wcities.com
O15 - Trusted Zone: *.wctravel.com
O15 - Trusted Zone: *.wellwishers.com
O15 - Trusted Zone: *.whatsonwhen.com
O15 - Trusted Zone: *.worktopia.com
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1262881204750
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1262881303750
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Config Service Helper (CfgSrvc) - Unknown owner - C:\WINDOWS\system32\CfgSrvc.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HSSP Configuration Module (HsspConfig) - Unknown owner - C:\WINDOWS\system32\CfgSrvc.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\AMT\LMS.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: Sabre Printing Module (SabrePrint) - Sabre Inc. - C:\SABRE\Apps\OADP\Oadp.exe
O23 - Service: Sabre Device Manager (SDMan) - Unknown owner - C:\WINDOWS\SDMan.EXE
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Smith Micro Connection Manager Service (SMManager) - Smith Micro Software, Inc. - C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe

--
End of file - 15208 bytes


*************startuplist*******************
StartupList report, 10/17/2010, 7:28:20 AM
StartupList version: 1.52.2
Started from : C:\DELL\HijackThis.EXE
Detected: Windows XP SP3 (WinNT 5.01.2600)
Detected: Internet Explorer v7.00 (7.00.6000.17055)
* Using default options
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Dell\Dell ControlPoint\Connection Manager\SMManager.exe
C:\WINDOWS\system32\CfgSrvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
c:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\WINDOWS\system32\CfgSrvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\Intel\AMT\LMS.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\SDMan.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Intel\Privacy Icon\UNS\UNS.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\SABRE\Apps\OADP\Oadp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\sabre\apps\OADP\OadpUtil.exe
C:\WINDOWS\sabserv.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mcomm.exe
C:\WINDOWS\system32\igfxext.exe
C:\Program Files\Citrix\GoToMeeting\457\g2mlauncher.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Java\jre1.5.0_17\bin\javaw.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\DELL\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Startup:
[C:\Documents and Settings\viola\Start Menu\Programs\Startup]
CleanupNortelVPN.bat

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
Dell ControlPoint System Manager.lnk = C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
OADP Utility.lnk = C:\sabre\apps\OADP\OadpUtil.exe
Sabre Printing Start.lnk = C:\sabre\Sabstart.exe
Sabre Server.lnk = C:\WINDOWS\sabserv.exe
Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

Malwarebytes Anti-Malware (reboot) = "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

Sabre Task Tray Icon = C:\SABRE\Sabstart.exe

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

swg = "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
ctfmon.exe = C:\WINDOWS\system32\ctfmon.exe
GoToMeeting = "C:\Program Files\Citrix\GoToMeeting\457\g2mstart.exe" "/Trigger RunAtLogon"

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\System32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry value not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------


Enumerating Browser Helper Objects:

AcroIEHelperStub - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll - {18DF081C-E8AD-4283-A596-FA578C2EBDC3}
(no name) - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll - {53707962-6F74-2D53-2644-206D7942484F}
(no name) - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
(no name) - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll - {AA58ED58-01DD-4d91-8333-CF10577473F7}
(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll - {AE7CD045-E861-484f-8273-0445EE161910}
(no name) - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}
(no name) - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing) - {DBC80044-A445-435b-BC74-9C25C1C588A9}
SmartSelect - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll - {F4971EE7-DAA0-4053-9964-665D8EE6A077}

--------------------------------------------------

Enumerating Task Scheduler jobs:

GoogleUpdateTaskMachineCore.job
GoogleUpdateTaskMachineUA.job

--------------------------------------------------

Enumerating Download Program Files:

[BDSCANONLINE Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\oscan82.ocx
CODEBASE = http://download.bitdefender.com/resources/...can8/oscan8.cab

[WUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\wuweb.dll
CODEBASE = http://update.microsoft.com/windowsupdate/...b?1262881204750

[MUWebControl Class]
InProcServer32 = C:\WINDOWS\system32\muweb.dll
CODEBASE = http://www.update.microsoft.com/microsoftu...b?1262881303750

[get_atlcom Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\gp.ocx
CODEBASE = http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

--------------------------------------------------

Enumerating Windows NT logon/logoff scripts:
*No scripts set to run*

Windows NT checkdisk command:
BootExecute = autocheck autochk *

Windows NT 'Wininit.ini':
PendingFileRenameOperations: C:\WINDOWS\TEMP\GoopdateBho.dllea0adb||C:\Program Files\Google\Update\1.2.183.13||C:\WINDOWS\TEMP\GoogleUpdateSetup.exeea0b0a|||\

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll
WPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll

--------------------------------------------------
End of report, 7,954 bytes
Report generated in 0.031 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
**********************

Any help would be greatly appreciated. I have uppercased the items in the hijackthis log that I thought were the problem and deleted them from the user registry, rebooted, but the problem still exists.

Edited by PatrickMcN, 17 October 2010 - 08:46 AM.


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#2 Elise

Elise

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Posted 27 October 2010 - 02:23 AM

Hello ,
And :welcome: to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop
  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop
Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 31 October 2010 - 05:12 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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