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#1 way2confused

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Posted 16 October 2010 - 09:12 PM

I have been fighting this redirect problem for a few months. I have downloaded Malwarebytes & super anti spyware, nothing has found the problem. I am unable to do a search on google & click the link given without being sent to a different site. I am having to copy & paste the url into the address bar. My computer is also running very slow, I have to hard boot my computer and hope for the best.

I have Windows XP, Toshiba laptop.

Thank you

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#2 DaChew

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Posted 16 October 2010 - 09:44 PM

Try to use another computer with fast internet to download this large file and read/print these directions

Please download and scan with the Kaspersky Virus Removal Tool from one of the links provided below and save it to your desktop.

http://support.kaspersky.com/viruses/utility

http://www.majorgeeks.com/Kaspersky_Virus_...Tool_d4515.html

Be sure to print out and read the instructions provided in:


How to Install Kaspersky Virus Removal Tool

http://support.kaspersky.com/avptool2010/main?qid=208280888

How to use the Kaspersky Virus Removal Tool

http://support.kaspersky.com/avptool2010/main?qid=208280892

Double-click the setup file (i.e. setup_9.0.0.722_22.01.2010_10-04.exe) to install the utility.
Vista/Windows 7 users right-click and select Run As Administrator.
If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
Click Next to continue and it will install by default to your desktop folder. Click Next.
Click Ok at the prompt for scanning in Safe Mode if you booted into safe mode.
A window will open with a tab that says Autoscan and Manual disinfection.
Under Autoscan make sure these are checked.
System Memory
Startup Objects
Disk Boot Sectors
My Computer
Any other drives (except CD-ROM drives)

Click the green Start scan button on the Autoscan tab in the main window.
If malware is detected, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active).
After the scan finishes, if any threats are left unneutralized in the Scan window (Red exclamation point), click the Neutralize all button.
In the window that opens, place a checkmark in the Apply to all box, and click the Delete button (or Disinfect if the button is active).
If advised that a special disinfection procedure is required which demands system reboot, click the Ok button to close the window.
In the Scan window click the Reports button, name the report AVPT.txt and select Save to file.
Copy and paste the report results in your next reply. Do not include the longer list marked Events.
When done, follow these instructions on How to uninstall Kaspersky Virus Removal Tool 2010.

http://support.kaspersky.com/avptool2010/main?qid=208280889

Edited by DaChew, 16 October 2010 - 09:45 PM.

Chewy

No. Try not. Do... or do not. There is no try.




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