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Infected with malware doctor/Trojan.agent gen fsg among others

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#1 Krahn


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Posted 16 October 2010 - 05:00 PM

I ran super antispyware in safe mode after updating it in safe mode with networking. It detected like 100 things and erased them all. But upon reboot in normal mode, my keyboard is completely unresponsive at the windows xp logon screen. The numlock key turns green for a moment at bootup though, and it still works perfect in safe mode. I went back in safe mode and am now scanning SAS again which so far has detected the gen-fsg.

I would love some help on this issue!


note: infection symptoms include popups, being prompted to download this malware doctor program, inability to access the registry or system restore, and the keyboard thing now.

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#2 Orange Blossom

Orange Blossom

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Posted 16 October 2010 - 11:45 PM


I've deleted the duplicate topic you made in the other forum.

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

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