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Computer will not run. Bcmwltry.exe error


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#1 Shraptor

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Posted 16 October 2010 - 05:24 AM

Okay, I don't know a lot about computers but I'll do my best to explain and answer any questions people throw at me.
Tonight I received one of those annoying update messages that meant I needed to restart, before I was about to sleep I finally clicked restart. When it started back up and after I typed in my password and everything I started getting messages, first "explorer.exe" failed to execute. And then "bcmwltry.exe" Over and over again. The bcm one just continues to pop up and all I can see is my background and mouse.
I was able to start task manager but without a whole lot of knowledge on these things I didn't try anything and risk worse damage.
I also get newdev.dll error ever so often if I leave it running.
I restarted in safe mode but it stopped on windows\system32\DRIVERS\agp440.sys and wont go any further.. it just continues to sit there.

Any help people can throw my way would be greatly appreciated.

Side note:
The computer with the problem is my laptop. I am currently using and old desktop.

Edited by hamluis, 16 October 2010 - 06:46 AM.
Moved from XP to Am I Infected forum, placed on Unbootable Computers thread ~ Hamluis.


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#2 hamluis

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Posted 16 October 2010 - 06:44 AM

http://www.ehow.com/how_5152525_remove-bcm...yexe-error.html

Agp440.sys is a Windows driver file, if valid.

About newdev.dll

IMO...seems awfully strange that you would have errors on 3 different drivers dealing with wireless, video, and adding hardware to Windows.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html.

Double-click BlueScreenView.exe file.

When scanning is done, Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt in Notepad, copy all content and paste it into your next reply.

Forget that...I suspect that the system may be infected and I will move this to a more appropriate forum for malware.

Sooo...you cannot boot into either safe mode or normally on this system?

Louis

#3 Shraptor

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Posted 16 October 2010 - 06:58 AM

Well, I can't download anything since I can't get to the internet...Sorry.

But you're right, I can't boot with either.
And I just ran a scan earlier and I was clean.. I had no issues up until I restarted.

#4 JSntgRvr

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Posted 16 October 2010 - 01:02 PM

Hi, Shraptor :flowers:

:thumbsup:

Try this please. You will need a CD to burn and a USB drive.

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert it back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review

No request for help throughout private messaging will be attended.

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