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Word 2003 Freezing


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#1 amarie13

amarie13

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Posted 16 October 2010 - 12:48 AM

hello -

this is my 1st computer forum question & i feel i should apologize upfront for my technological illiteracy (i know relative basics, but not much beyond) . . . However, i will try to detail as best i can and would be grateful for any advice in layman's terms!

my problem is in using Microsoft Office Word 2003 (with Windows XP) to edit two documents – for nearly every function i attempt to perform it freezes for 5-10 seconds.
the main functions i am attempting to perform involve copying individual text boxes (with highlighted text) from Document 1 (1 page full of text boxes), pasting in the margins of Document 2 (34 pages of text), and then also highlighting text in Document 2 using keyboard shortcuts (created as macros).
The copying, pasting, keyboard shortcuts, and even switching b/w documents almost always causes a freeze/stutter (sometimes pointer turns hourglass) of 5 – 10 seconds.
i need to do this with many documents = more than 500 pages of text, so speed is of the essence and these freezes are quickly adding up.

i’m using a Compaq Presario V5000 -- in attempts to help i’ve restored original settings with recovery disks with no improvement – and just upgraded to 2GB of RAM and still no improvement (despite my CPU usage now mostly showing 0%) -- although in doing the latter, i also noticed some dust internally, but wasn't sure how to go about removing/cleaning it.
i'm not that knowledgeable & not sure what else i can do, so i thought i’d see if anyone might have suggestions here. the two documents are large (63KB & 1.75MB) and may only grow – am i perhaps just asking too much of Word? Me & my stress levels would extend many, many thanks for any advice!!

p.s. don't know that this provides any additional insight, but the internal "whirring" of the laptop increases/gets louder during the freezes (though i do have it on a notebook stand, angled up which i'd thought would provide enough ventilation?)

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#2 amarie13

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Posted 17 October 2010 - 01:04 AM

i think i figured this out - but now have another problem, more appropriate to another forum, so i will post that elsewhere. thanks.




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