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can't get to windows update with IE or sfari even in safe mode


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3 replies to this topic

#1 zoombobby

zoombobby

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  • 1 posts
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  • Local time:07:14 PM

Posted 15 October 2010 - 05:11 PM

hello i am having trouble getting rid of a rootkit. I know in your instructions it says not to run combofix but i already tried it, i have used it before and it worked but this time it's not and i decided i need help. I am in over my head :( if anyone can help me i'll be very thankful

i have popups at random times in msie that take me to random ad pages, and i cant go to windows update in MSIE or safari, even in safe mode. in MSIE it says

It appears you are connected to the Internet, but you might want to try to reconnect to the Internet.

in safari it says

afari can’t open the page “http://windowsupdate.microsoft.com/”. The error is: “unknown error” (kCFErrorDomainWinSock:10052)

also this is my second time trying to post this topic, the first time i got the 'it appears you are...' msie error that i mentioned above.
i finally had to move to another computer to post this, i get those same errors in IE and safari any time i try to submit anything on any site, i couldnt submit here or at pastebin or at my email site, i had to save the files to a usb drive and post them on my other computer

i followed the instructions and attached my attach.txt and ark.txt, and i am pasting ddslog below,. thank you again if you can help me


DDS (Ver_10-10-10.03) - NTFSx86
Run by Family at 15:17:44.06 on Fri 10/15/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.80 [GMT -5:00]

AV: McAfee Anti-Virus and Anti-Spyware *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\Family\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZJxdm128YYUS&fl=0&ptb=ksUQKSNEPWXSOgeRt.Gyvw&url=http://www.ask.com/web&q={searchTerms}&l=zj&o=sb
uInternet Connection Wizard,ShellNext = iexplore
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mURLSearchHooks: AOL Toolbar Search Class: {f0e98552-8e47-4c6c-9b3a-11ab0549f94d} - c:\program files\aol toolbar\aoltb.dll
mURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20100916032754.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - No File
TB: {D3DEE18F-DB64-4BEB-9FF1-E1F0A5033E4A} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
TB: Fast Browser Search Toolbar: {1bb22d38-a411-4b13-a746-c2a4f4ec7344} - c:\program files\fast browser search\ie\FBStoolbar.dll
TB: AOL Toolbar: {ba00b7b1-0351-477a-b948-23e3ee5a73d4} - c:\program files\aol toolbar\aoltb.dll
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
TCP: {F711E2F9-E19C-44F7-BC4B-2366309AFA62} = 4.2.2.2,4.2.2.3
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-1-16 386712]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-3-31 84072]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-3-31 54776]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-3-31 271480]
R2 McMPFSvc;McAfee Personal Firewall;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-3-31 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-3-31 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-3-31 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-3-31 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-3-31 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-3-31 141792]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-2-5 229688]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-3-31 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-1-16 152992]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-3-31 312904]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-3-31 88544]
S3 hamachi_oem;PlayLinc Adapter;c:\windows\system32\drivers\gan_adapter.sys [2006-9-27 10664]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-1-16 52104]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-3-31 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-3-31 84264]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-1-16 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-1-16 40552]

=============== Created Last 30 ================

2010-10-15 15:38:23 -------- d-----w- C:\ComboFix
2010-10-15 02:03:16 -------- d-----w- c:\windows\system32\CatRoot2
2010-10-14 23:23:23 -------- d-sha-r- C:\cmdcons
2010-10-14 23:11:17 77312 ----a-w- c:\windows\MBR.exe
2010-10-14 23:11:16 98816 ----a-w- c:\windows\sed.exe
2010-10-14 23:11:16 256512 ----a-w- c:\windows\PEV.exe
2010-10-14 23:11:16 161792 ----a-w- c:\windows\SWREG.exe
2010-10-14 19:58:54 116224 ----a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2010-10-14 19:58:50 23040 ----a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2010-10-14 19:58:48 18944 ----a-w- c:\windows\system32\dllcache\xrxscnui.dll
2010-10-14 19:58:45 27648 ----a-w- c:\windows\system32\dllcache\xrxftplt.exe
2010-10-14 19:58:40 4608 ----a-w- c:\windows\system32\dllcache\xrxflnch.exe
2010-10-14 19:58:35 99865 ----a-w- c:\windows\system32\dllcache\xlog.exe
2010-10-14 19:58:30 16970 ----a-w- c:\windows\system32\dllcache\xem336n5.sys
2010-10-14 19:58:28 19455 ----a-w- c:\windows\system32\dllcache\wvchntxx.sys
2010-10-14 19:58:24 12063 ----a-w- c:\windows\system32\dllcache\wsiintxx.sys
2010-10-14 19:58:22 8192 ----a-w- c:\windows\system32\dllcache\wshirda.dll
2010-10-14 19:58:03 8832 ----a-w- c:\windows\system32\dllcache\wmiacpi.sys
2010-10-14 19:58:00 154624 ----a-w- c:\windows\system32\dllcache\wlluc48.sys
2010-10-14 19:56:58 48256 ----a-w- c:\windows\system32\dllcache\w32.dll
2010-10-14 19:55:59 794654 ----a-w- c:\windows\system32\dllcache\usr1801.sys
2010-10-14 19:54:52 166784 ----a-w- c:\windows\system32\dllcache\tridxpm.sys
2010-10-14 19:54:48 525568 ----a-w- c:\windows\system32\dllcache\tridxp.dll
2010-10-14 19:54:44 159232 ----a-w- c:\windows\system32\dllcache\tridkbm.sys
2010-10-14 19:54:39 440576 ----a-w- c:\windows\system32\dllcache\tridkb.dll
2010-10-14 19:54:36 222336 ----a-w- c:\windows\system32\dllcache\trid3dm.sys
2010-10-14 19:54:31 315520 ----a-w- c:\windows\system32\dllcache\trid3d.dll
2010-10-14 19:54:27 34375 ----a-w- c:\windows\system32\dllcache\tpro4.sys
2010-10-14 19:54:23 42496 ----a-w- c:\windows\system32\dllcache\tp4res.dll
2010-10-14 19:54:22 82944 ----a-w- c:\windows\system32\dllcache\tp4mon.exe
2010-10-14 19:54:18 31744 ----a-w- c:\windows\system32\dllcache\tp4.dll
2010-10-14 19:54:10 230912 ----a-w- c:\windows\system32\dllcache\tosdvd03.sys
2010-10-14 19:54:06 241664 ----a-w- c:\windows\system32\dllcache\tosdvd02.sys
2010-10-14 19:54:02 28232 ----a-w- c:\windows\system32\dllcache\tos4mo.sys
2010-10-14 19:52:57 53760 ----a-w- c:\windows\system32\dllcache\sw_wheel.dll
2010-10-14 19:51:56 9600 ----a-w- c:\windows\system32\dllcache\sonymc.sys
2010-10-14 19:50:57 63547 ----a-w- c:\windows\system32\dllcache\sla30nd5.sys
2010-10-14 19:49:59 98080 ----a-w- c:\windows\system32\dllcache\sgiulnt5.sys
2010-10-14 19:48:52 75392 ----a-w- c:\windows\system32\dllcache\s3savmxm.sys
2010-10-14 19:47:59 29696 ----a-w- c:\windows\system32\dllcache\rw450ext.dll
2010-10-14 19:47:58 27648 ----a-w- c:\windows\system32\dllcache\rw430ext.dll
2010-10-14 19:47:53 20992 ----a-w- c:\windows\system32\dllcache\rtl8139.sys
2010-10-14 19:47:49 19017 ----a-w- c:\windows\system32\dllcache\rtl8029.sys
2010-10-14 19:47:46 30720 ----a-w- c:\windows\system32\dllcache\rthwcls.sys
2010-10-14 19:47:40 9216 ----a-w- c:\windows\system32\dllcache\rsmgrstr.dll
2010-10-14 19:47:35 3840 ----a-w- c:\windows\system32\dllcache\rpfun.sys
2010-10-14 19:47:30 79104 ----a-w- c:\windows\system32\dllcache\rocket.sys
2010-10-14 19:47:24 37563 ----a-w- c:\windows\system32\dllcache\rlnet5.sys
2010-10-14 19:47:19 86097 ----a-w- c:\windows\system32\dllcache\reslog32.dll
2010-10-14 19:47:16 23040 ----a-w- c:\windows\system32\dllcache\EXCH_regtrace.exe
2010-10-14 19:47:16 14848 ----a-w- c:\windows\system32\dllcache\register.exe
2010-10-14 19:47:04 19584 ----a-w- c:\windows\system32\dllcache\rasirda.sys
2010-10-14 19:45:55 17664 ----a-w- c:\windows\system32\dllcache\ppa3.sys
2010-10-14 19:44:59 35328 ----a-w- c:\windows\system32\dllcache\pcntpci5.sys
2010-10-14 19:43:58 25088 ----a-w- c:\windows\system32\dllcache\ovca.sys
2010-10-14 19:42:56 32840 ----a-w- c:\windows\system32\dllcache\ngrpci.sys
2010-10-14 19:41:59 19968 ----a-w- c:\windows\system32\dllcache\mxicfg.dll
2010-10-14 19:41:56 21888 ----a-w- c:\windows\system32\dllcache\mxcard.sys
2010-10-14 19:41:55 229439 ----a-w- c:\windows\system32\dllcache\multibox.dll
2010-10-14 19:41:52 103296 ----a-w- c:\windows\system32\dllcache\mtxvideo.sys
2010-10-14 19:41:37 49024 ----a-w- c:\windows\system32\dllcache\mstape.sys
2010-10-14 19:41:30 12416 ----a-w- c:\windows\system32\dllcache\msriffwv.sys
2010-10-14 19:41:24 2944 ----a-w- c:\windows\system32\dllcache\msmpu401.sys
2010-10-14 19:41:22 22016 ----a-w- c:\windows\system32\dllcache\msircomm.sys
2010-10-14 19:41:21 98304 ----a-w- c:\windows\system32\dllcache\msir3jp.dll
2010-10-14 19:41:07 35200 ----a-w- c:\windows\system32\dllcache\msgame.sys
2010-10-14 19:41:03 6016 ----a-w- c:\windows\system32\dllcache\msfsio.sys
2010-10-14 19:41:01 51200 ----a-w- c:\windows\system32\dllcache\msdv.sys
2010-10-14 19:39:57 48768 ----a-w- c:\windows\system32\dllcache\maestro.sys
2010-10-14 19:38:57 19016 ----a-w- c:\windows\system32\dllcache\ktc111.sys
2010-10-14 19:37:58 18688 ----a-w- c:\windows\system32\dllcache\irsir.sys
2010-10-14 19:36:36 372824 ----a-w- c:\windows\system32\dllcache\iconf32.dll
2010-10-14 19:36:31 100992 ----a-w- c:\windows\system32\dllcache\icam5usb.sys
2010-10-14 19:36:26 20480 ----a-w- c:\windows\system32\dllcache\icam5ext.dll
2010-10-14 19:36:23 45056 ----a-w- c:\windows\system32\dllcache\icam5com.dll
2010-10-14 19:36:20 154496 ----a-w- c:\windows\system32\dllcache\icam4usb.sys
2010-10-14 19:36:17 61952 ----a-w- c:\windows\system32\dllcache\icam4ext.dll
2010-10-14 19:36:14 91136 ----a-w- c:\windows\system32\dllcache\icam4com.dll
2010-10-14 19:36:12 26624 ----a-w- c:\windows\system32\dllcache\icam3ext.dll
2010-10-14 19:36:09 141056 ----a-w- c:\windows\system32\dllcache\icam3.sys
2010-10-14 19:36:06 38528 ----a-w- c:\windows\system32\dllcache\ibmvcap.sys
2010-10-14 19:36:03 109085 ----a-w- c:\windows\system32\dllcache\ibmtrp.sys
2010-10-14 19:36:00 100936 ----a-w- c:\windows\system32\dllcache\ibmtok.sys
2010-10-14 19:34:59 542879 ----a-w- c:\windows\system32\dllcache\hsf_msft.sys
2010-10-14 19:33:58 123392 ----a-w- c:\windows\system32\dllcache\hpgt21tk.dll
2010-10-14 19:32:58 441728 ----a-w- c:\windows\system32\dllcache\fpcmbase.sys
2010-10-14 19:31:58 595647 ----a-w- c:\windows\system32\dllcache\es56cvmp.sys
2010-10-14 19:30:59 69692 ----a-w- c:\windows\system32\dllcache\el575nd5.sys
2010-10-14 19:29:59 42432 ----a-w- c:\windows\system32\dllcache\digirlpt.sys
2010-10-14 19:28:59 3584 ----a-w- c:\windows\system32\dllcache\cwcosnt5.sys
2010-10-14 19:27:58 45696 ----a-w- c:\windows\system32\dllcache\cirrus.sys
2010-10-14 19:26:43 13824 ----a-w- c:\windows\system32\dllcache\bulltlp3.sys
2010-10-14 19:25:58 96640 ----a-w- c:\windows\system32\dllcache\b57xp32.sys
2010-10-14 19:24:59 27678 ----a-w- c:\windows\system32\dllcache\ali5261.sys
2010-10-14 19:24:31 5632 ----a-w- c:\windows\system32\dllcache\EXCH_adsiisex.dll
2010-10-14 19:24:11 46112 ----a-w- c:\windows\system32\dllcache\adptsf50.sys
2010-10-14 19:24:09 10880 ----a-w- c:\windows\system32\dllcache\admjoy.sys
2010-10-14 19:24:08 747392 ----a-w- c:\windows\system32\dllcache\adm8830.sys
2010-10-14 19:24:08 553984 ----a-w- c:\windows\system32\dllcache\adm8820.sys
2010-10-14 19:24:07 584448 ----a-w- c:\windows\system32\dllcache\adm8810.sys
2010-10-14 19:24:06 20160 ----a-w- c:\windows\system32\dllcache\adm8511.sys
2010-10-14 19:24:05 7424 ----a-w- c:\windows\system32\dllcache\adicvls.sys
2010-10-14 19:24:02 61440 ----a-w- c:\windows\system32\dllcache\acerscad.dll
2010-10-14 19:24:00 84480 ----a-w- c:\windows\system32\dllcache\ac97via.sys
2010-10-14 19:23:59 297728 ----a-w- c:\windows\system32\dllcache\ac97sis.sys
2010-10-14 19:23:58 96256 ----a-w- c:\windows\system32\dllcache\ac97intc.sys
2010-10-14 19:23:58 231552 ----a-w- c:\windows\system32\dllcache\ac97ali.sys
2010-10-14 19:23:56 462848 ----a-w- c:\windows\system32\dllcache\a3dapi.dll
2010-10-14 19:23:53 48128 ----a-w- c:\windows\system32\dllcache\61883.sys
2010-10-14 19:23:53 38400 ----a-w- c:\windows\system32\dllcache\8514a.dll
2010-10-14 19:23:52 12288 ----a-w- c:\windows\system32\dllcache\4mmdat.sys
2010-10-14 19:23:51 689216 ----a-w- c:\windows\system32\dllcache\3dfxvs.dll
2010-10-14 19:23:51 148352 ----a-w- c:\windows\system32\dllcache\3dfxvsm.sys
2010-10-14 19:23:49 762780 ----a-w- c:\windows\system32\dllcache\3cwmcru.sys
2010-10-14 19:23:47 53376 ----a-w- c:\windows\system32\dllcache\1394bus.sys
2010-10-14 19:23:47 11264 ----a-w- c:\windows\system32\dllcache\1394vdbg.sys
2010-10-14 19:20:15 66048 ----a-w- c:\windows\system32\dllcache\s3legacy.dll
2010-10-14 17:52:34 -------- d-----w- c:\windows\system32\Adobe
2010-10-14 17:10:11 -------- d-----w- c:\docume~1\family\applic~1\Malwarebytes
2010-10-14 17:09:31 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-14 17:09:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-10-14 17:09:28 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-14 17:09:27 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-14 17:04:02 -------- d-----w- c:\docume~1\family\applic~1\SUPERAntiSpyware.com
2010-09-22 23:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll

============= FINISH: 15:22:05.45 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 26 October 2010 - 01:21 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 October 2010 - 11:17 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:14 PM

Posted 01 November 2010 - 01:05 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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