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Infection Removed - Now No Internet


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#1 Hard Trancid

Hard Trancid

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Posted 15 October 2010 - 11:04 AM

Previous topic here: http://www.bleepingcomputer.com/forums/topic353737.html ~ OB

** Was infected with a Fake Anti Virus program, removed via MalwareBytes & ComboFix. Problem is now Internet only works when in Safe Mode. From Command Prompt can ping any site... No internet through Browsers (IE / Mozilla)


DDS (Ver_10-10-10.03) - NTFSx86
Run by Rod Lough at 9:22:41.54 on 15/10/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.2.1033.18.2003.1351 [GMT -6:00]

AV: Lavasoft Ad-Watch Live! Anti-Virus *On-access scanning enabled* (Updated) {A1C4F2E0-7FDE-4917-AFAE-013EFC3EDE33}
AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\Program Files\Fingerprint Sensor\AtService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r201108\stacsv.exe
svchost.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\Documents and Settings\Rod Lough\Local Settings\Application Data\CrossLoop\CrossLoopService.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Rod Lough\Desktop\dds.scr

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uStart Page = hxxp://www.google.ca
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [avast5] "c:\program files\alwil software\avast5\avastUI.exe" /nogui
IE: {FA9B9510-9FCB-4ca0-818C-5D0987B47C4D} - c:\program files\pokerstars.net\PokerStarsUpdate.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1232665945015
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rodlou~1\applic~1\mozilla\firefox\profiles\i722ml4b.default\
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-10-13 64288]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-10-13 165584]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-11-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-11-23 74480]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-10-13 17744]
R2 ATService;AuthenTec Fingerprint Service;c:\program files\fingerprint sensor\AtService.exe [2008-6-11 1664248]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-13 40384]
R2 BrcmMgmtAgent;Broadcom Management Agent;c:\program files\broadcom\mgmtagent\BrcmMgmtAgent.exe [2008-7-1 110592]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2008-9-4 406808]
R2 CrossLoopService;CrossLoop Service;c:\documents and settings\rod lough\local settings\application data\crossloop\CrossLoopService.exe [2010-5-21 560792]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\dell\dell controlpoint\system manager\DCPSysMgrSvc.exe [2008-11-11 451872]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-8-12 1357464]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2010-6-24 92008]
R2 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2005-1-26 280344]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2008-12-24 112128]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-13 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-10-13 40384]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2008-12-24 110080]
S2 gupdate1c9ce05a2e75e00;Google Update Service (gupdate1c9ce05a2e75e00);c:\program files\google\update\GoogleUpdate.exe [2009-5-5 133104]
S2 SMManager;Smith Micro Connection Manager Service;c:\program files\dell\dell controlpoint\connection manager\SMManager.exe [2008-10-1 90112]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-8-12 15008]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-11-23 7408]
S4 uvnc_service;uvnc_service;c:\documents and settings\rod lough\local settings\application data\crossloop\winvnc.exe [2010-5-21 1590216]

=============== Created Last 30 ================

2010-10-15 00:43:06 -------- d-----w- c:\program files\ESET
2010-10-14 19:20:26 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2010-10-14 19:12:03 552096 ----a-w- c:\program files\mozilla firefox\uninstall\helper.exe
2010-10-14 17:40:55 -------- d-----w- c:\windows\ERUNT
2010-10-14 17:32:04 -------- d-----w- C:\SDFix
2010-10-13 22:59:22 38848 ----a-w- c:\windows\avastSS.scr
2010-10-13 22:01:28 116224 -c--a-w- c:\windows\system32\dllcache\xrxwiadr.dll
2010-10-13 22:01:25 23040 -c--a-w- c:\windows\system32\dllcache\xrxwbtmp.dll
2010-10-13 22:01:25 18944 -c--a-w- c:\windows\system32\dllcache\xrxscnui.dll
2010-10-13 22:01:22 27648 -c--a-w- c:\windows\system32\dllcache\xrxftplt.exe
2010-10-13 22:01:19 4608 -c--a-w- c:\windows\system32\dllcache\xrxflnch.exe
2010-10-13 21:59:59 701386 -c--a-w- c:\windows\system32\dllcache\wdhaalba.sys
2010-10-13 21:58:57 794399 -c--a-w- c:\windows\system32\dllcache\usr1806v.sys
2010-10-13 21:57:59 159232 -c--a-w- c:\windows\system32\dllcache\tridkbm.sys
2010-10-13 21:56:59 172768 -c--a-w- c:\windows\system32\dllcache\t2r4disp.dll
2010-10-13 21:55:59 114688 -c--a-w- c:\windows\system32\dllcache\sonypi.dll
2010-10-13 21:54:59 32768 -c--a-w- c:\windows\system32\dllcache\sisnic.sys
2010-10-13 21:53:59 23936 -c--a-w- c:\windows\system32\dllcache\sccmn50m.sys
2010-10-13 21:52:58 37563 -c--a-w- c:\windows\system32\dllcache\rlnet5.sys
2010-10-13 21:51:59 19840 -c--a-w- c:\windows\system32\dllcache\philtune.sys
2010-10-13 21:50:58 54186 -c--a-w- c:\windows\system32\dllcache\otcsercb.sys
2010-10-13 21:49:57 33088 -c--a-w- c:\windows\system32\dllcache\n9i128v2.sys
2010-10-13 21:48:59 51200 -c--a-w- c:\windows\system32\dllcache\msdv.sys
2010-10-13 21:47:59 70730 -c--a-w- c:\windows\system32\dllcache\lne100tx.sys
2010-10-13 21:46:59 38784 -c--a-w- c:\windows\system32\dllcache\io8.sys
2010-10-13 21:45:58 50751 -c--a-w- c:\windows\system32\dllcache\hsf_tone.sys
2010-10-13 21:44:57 907456 -c--a-w- c:\windows\system32\dllcache\hcf_msft.sys
2010-10-13 21:43:59 43008 -c--a-w- c:\windows\system32\dllcache\esucm.dll
2010-10-13 21:42:59 29696 -c--a-w- c:\windows\system32\dllcache\dm9pci5.sys
2010-10-13 21:41:59 24064 -c--a-w- c:\windows\system32\dllcache\compfilt.dll
2010-10-13 21:40:59 9216 -c--a-w- c:\windows\system32\dllcache\authfilt.dll
2010-10-13 21:39:56 7168 -c--a-w- c:\windows\system32\dllcache\wamregps.dll
2010-10-13 18:11:04 15880 ----a-w- c:\windows\system32\lsdelete.exe
2010-10-13 16:06:32 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-10-13 16:01:55 -------- d-----w- c:\docume~1\rodlou~1\locals~1\applic~1\Sunbelt Software
2010-10-13 16:01:22 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-10-12 15:33:04 -------- d-----w- c:\program files\Cisco Systems
2010-10-12 15:01:05 -------- d-sha-r- C:\cmdcons
2010-10-12 14:57:34 77312 ----a-w- c:\windows\MBR.exe
2010-10-12 14:57:34 256512 ----a-w- c:\windows\PEV.exe
2010-10-12 14:57:34 161792 ----a-w- c:\windows\SWREG.exe
2010-10-12 14:57:23 -------- d-----w- C:\ComboFix
2010-10-11 04:01:31 -------- d-----w- c:\docume~1\rodlou~1\applic~1\ElevatedDiagnostics
2010-10-11 03:46:09 -------- d-----w- c:\docume~1\rodlou~1\locals~1\applic~1\Deployment
2010-10-10 04:52:36 -------- d-----w- c:\docume~1\alluse~1\applic~1\STOPzilla!
2010-10-10 04:43:54 -------- d-----w- C:\!KillBox
2010-10-10 01:29:22 -------- d-sh--w- c:\docume~1\alluse~1\applic~1\SMEDXIE
2010-09-23 00:10:52 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2010-09-23 00:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-10-14 21:15:15 256 ----a-w- c:\windows\system32\pool.bin
2010-09-18 18:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-09 13:38:01 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38:01 1830912 ----a-w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38:00 17408 ----a-w- c:\windows\system32\corpol.dll
2010-09-08 15:57:57 389120 ----a-w- c:\windows\system32\html.iec
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-08-10 11:15:58 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-08-10 11:15:58 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 9:24:11.62 ===============

Attached Files


Edited by Orange Blossom, 15 October 2010 - 03:10 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 October 2010 - 11:57 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Hard Trancid

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Posted 25 October 2010 - 11:53 AM

Thanks for the offer to help, I have since re-installed the machine. Once again thanks.

James

#4 gringo_pr

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Posted 25 October 2010 - 12:54 PM

Hello

Thanks for letting me know

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

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Posted 28 October 2010 - 04:06 AM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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