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Stuck in welcome screen


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#1 holz

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Posted 15 October 2010 - 09:13 AM

Hi,

I have Windows XP on a Dell Desktop. When I started up my computer this morning, I can't get past the Welcome screen. It's frozen.

I have fullblown Norton's and it's automatically updated and scanned. I'm emailing from my husband's laptop.

Does anyone have any idea of what's happened?

Thanks for listening.

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#2 holz

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Posted 15 October 2010 - 01:02 PM

I'm embarrassed!

Apparently, MS was installing security upgrades. I got back on the computer and everything appears to be fine. Can't believe it took that long.

Have a great day.

#3 hamluis

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Posted 15 October 2010 - 01:27 PM

Thanks for posting back...happy computing :thumbsup:.

Louis




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