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Unable to install my printer


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#1 Benjytim

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Posted 15 October 2010 - 06:02 AM

I tried installing HP Laserjet P2015 printer in my system, but each time i tried it keep telling me "Executable 'D:\P2015 eGSG.exe' had the following unrecoverable error: Couldn't find library MSVC80.dl". Please what will i do?

Edited by hamluis, 15 October 2010 - 01:08 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 ErikAlbert

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Posted 15 October 2010 - 07:01 AM

Can this help you ?
http://h20000.www2.hp.com/bizsupport/TechS...rodTypeId=18972
From the same website :
http://h20000.www2.hp.com/bizsupport/TechS...ectID=c00763654

Did you install the software of this printer properly without any problems ?

D:\P2015 eGSG.exe ? Harddisk D: ? not C: ?
I always install my printer software on C: where Windows and all drivers are installed.

Edited by ErikAlbert, 15 October 2010 - 07:22 AM.

ErikAlbert - "Simplicity is always brilliant" - "Every software sucks, some suck more than others."
WinXPproSP3 + Comodo Firewall + FirstDefense-ISR + Anti-Executable + Sandboxie + ShadowProtect - no scanners, no cleaners.
I remove superfluous and evil objects, not because they are there, but because they weren't there.

#3 hamluis

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Posted 15 October 2010 - 01:07 PM

http://www.google.com/search?q=%5CP2015+eG...f90cac&pf=p

Looks to me like you may be infected.

Louis




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