Posted 15 October 2010 - 09:55 AM
First. . . I'm unsure of what your asking, could you clarify please?
Secondly, it is my opinion that there is no such thing as "bad feedback" provided you make proper use of it. Both positive and negative feedback have use in determining your company's future. Positive feedback shows you what you're doing right, and negative feedback shows you how you can improve. Personally, if I see a company with only positive "testimonies" available I get a little bit suspicious; I believe that the ethical company should not take steps to hide flaws, but instead use those resources to find and correct said flaws.
Finally, if by "negative feedback" you mean spam or troll attacks on your company, Facebook does provide the capability to remove offending comments from your page.
Hope that helps.