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Internet Redirects after Destructive Restore


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11 replies to this topic

#1 RPage

RPage

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Posted 15 October 2010 - 12:27 AM

We got one of the internet security viruses on our desktop, not sure which one it was my son discovered it and did a destructive restore. We are running Windows XP and the restore is on the hard drive (no discs). After the restore we went through the intial set up (have not installed or updated any programs, just did the intial XP set up) and went online and immediatly got redirects using google, tried Mozzilla same thing. Installed Malware Bytes found nothing. Did another restore same thing. We are able to get to sites if we directly type the address into the address bar but through search engine we either get redirected or page unknown error.

I was able to run the dds logs but the GMER Log is freezing the computer. I have tried running it three times I get about 5 minutes in and my computer completley freezes, I have to turn it off by holding the power button down, no other programs are running.


DDS (Ver_10-10-10.03) - NTFSx86
Run by HP_Administrator at 21:22:32.64 on Thu 10/14/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.420 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\sm56hlpr.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\eHome\ehmsas.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\wuauclt.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [PCDrProfiler]
mRun: [SSC_UserPrompt] c:\program files\common files\symantec shared\security center\UsrPrmpt.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IS CfgWiz] c:\program files\norton internet security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
mRun: [URLLSTCK.exe] c:\program files\norton internet security\UrlLstCk.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0\bin\npjpi150.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-3-4 185968]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2005-3-4 239216]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-3-4 161392]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton internet security\norton antivirus\navapsvc.exe [2005-3-24 127088]
R2 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\Savrtpel.sys [2005-2-4 53896]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20050620.007\NAVENG.Sys [2005-8-9 73760]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20050620.007\NavEx15.Sys [2005-8-9 632000]
R3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\savrt.sys [2005-2-4 324232]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-3-4 83568]
S3 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVScan.exe [2005-2-17 198368]

=============== Created Last 30 ================

2010-10-15 00:34:12 -------- d-sh--r- C:\cmdcons
2010-10-15 00:34:10 -------- d-----w- c:\windows\setup.pss
2010-10-15 00:33:54 -------- d-----w- c:\windows\setupupd
2010-10-14 23:56:34 -------- d-s---w- c:\documents and settings\hp_administrator\UserData
2010-10-14 02:53:06 -------- d-----w- c:\program files\Microsoft
2010-10-14 02:14:03 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2010-10-14 02:13:55 9600 ----a-w- c:\windows\system32\drivers\hidusb.sys
2010-10-14 02:13:45 -------- d-----w- c:\windows\Motorola
2010-10-14 01:45:52 -------- d-----w- c:\windows\I386
2010-10-14 01:37:44 -------- d-----r- c:\documents and settings\all users\Documents
2010-10-14 01:36:37 -------- d-----r- c:\windows\Offline Web Pages
2010-10-14 01:35:17 -------- d-sh--r- c:\windows\system32\dllcache

==================== Find3M ====================


============= FINISH: 21:22:50.82 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 23 October 2010 - 11:34 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 RPage

RPage
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Posted 24 October 2010 - 10:20 PM

Hi Gringo,

Thank you so much for your help, I was getting ready to throw this computer out the window! Ok I completed all the steps and here are my logs:

Rootkit:
RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 2)
Number of processors #1
==============================================
>Drivers
==============================================
0xBFA77000 C:\WINDOWS\System32\ati3duag.dll 2363392 bytes (ATI Technologies Inc. , ati3duag.dll)
0xEF76A000 C:\WINDOWS\system32\drivers\ALCXWDM.SYS 2318336 bytes (Realtek Semiconductor Corp., Realtek AC'97 Audio Driver (WDM))
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2142208 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2142208 bytes
0x804D7000 RAW 2142208 bytes
0x804D7000 WMIxWDM 2142208 bytes
0xBF800000 Win32k 1839104 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1839104 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xEFB17000 C:\WINDOWS\system32\DRIVERS\ati2mtag.sys 1306624 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Miniport Driver)
0xEF9A0000 C:\WINDOWS\system32\DRIVERS\smserial.sys 925696 bytes (Motorola Inc., Motorola SM56 Modem WDM Driver)
0xF7A96000 iaStor.sys 872448 bytes (Intel Corporation, Intel Matrix Storage Manager driver)
0xBFCB8000 C:\WINDOWS\System32\ativvaxx.dll 651264 bytes (ATI Technologies Inc. , Radeon Video Acceleration Universal Driver)
0xB3A5B000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050620.007\NavEx15.Sys 626688 bytes (Symantec Corporation, AV Engine)
0xF794E000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB6E33000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 454656 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB6F75000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 360448 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xB3AF4000 c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRT.SYS 348160 bytes (Symantec Corporation, AutoProtect)
0xB4495000 C:\WINDOWS\system32\DRIVERS\srv.sys 335872 bytes (Microsoft Corporation, Server driver)
0xF7A3B000 ftsata2.sys 274432 bytes (Promise Technology, Inc., Promise Driver for Windows Server 2003)
0xB3A09000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB6F34000 C:\WINDOWS\System32\Drivers\SYMTDI.SYS 266240 bytes (Symantec Corporation, Network Dispatch Driver)
0xBF9D3000 C:\WINDOWS\System32\ati2dvag.dll 249856 bytes (ATI Technologies Inc., ATI Radeon WindowsNT Display Driver)
0xBFA43000 C:\WINDOWS\System32\atikvmag.dll 212992 bytes (ATI Technologies Inc., Virtual Command And Memory Manager)
0xEF607000 C:\WINDOWS\system32\DRIVERS\update.sys 212992 bytes (Microsoft Corporation, Update Driver)
0xBFA10000 C:\WINDOWS\System32\ati2cqag.dll 208896 bytes (ATI Technologies Inc., Central Memory Manager / Queue Server Module)
0xEF63B000 C:\WINDOWS\system32\DRIVERS\rdpdr.sys 200704 bytes (Microsoft Corporation, Microsoft RDP Device redirector)
0xF7BC1000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB450F000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF7921000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xB6EA2000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB6EEF000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xF7B6B000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0xB6DEF000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 143360 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xEFABD000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xEFAE0000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 143360 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xB6ECD000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xEF748000 C:\WINDOWS\system32\drivers\portcls.sys 139264 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB6E12000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 135168 bytes (Microsoft Corporation, IP Network Address Translator)
0x806E2000 ACPI_HAL 134400 bytes
0x806E2000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF7A04000 fltMgr.sys 126976 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF7B91000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB6F17000 C:\Program Files\Symantec\SYMEVENT.SYS 118784 bytes (Symantec Corporation, Symantec Event Library)
0xF7906000 Mup.sys 110592 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF7A7E000 atapi.sys 98304 bytes (Microsoft Corporation, IDE/ATAPI Port Driver)
0xB6DD7000 C:\WINDOWS\System32\Drivers\dump_atapi.sys 98304 bytes
0xF7A23000 C:\WINDOWS\system32\DRIVERS\SCSIPORT.SYS 98304 bytes (Microsoft Corporation, SCSI Port Driver)
0xF79DB000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xEF67D000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xB4651000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xEF734000 C:\WINDOWS\system32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB4369000 c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVRTPEL.SYS 81920 bytes (Symantec Corporation, SAVRTPEL)
0xEFB03000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB6FCD000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xEFA82000 C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys 77824 bytes (Realtek Semiconductor Corporation , Realtek 10/100/1000 NDIS 5.1 Driver )
0xBF9C1000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xF79F2000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB3A4A000 C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20050620.007\NAVENG.Sys 69632 bytes (Symantec Corporation, AV Engine)
0xF7BB0000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xEF66C000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xEFC9F000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xF018F000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0xEFCBF000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xF017F000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xF7D00000 ohci1394.sys 61440 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xF019F000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xF7ED0000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xEB18D000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF01CF000 C:\WINDOWS\system32\DRIVERS\AmdK8.sys 57344 bytes (Advanced Micro Devices, AMD Processor Driver)
0xF7D10000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 53248 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xF01AF000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 53248 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7D50000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xF0076000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xF0066000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7D30000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xF0046000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF01BF000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7D20000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xF0056000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xEB1BD000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xF0026000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7D60000 bb-run.sys 36864 bytes (Promise Technology, Inc., Promise Disk Accelerator)
0xF7D40000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xEFCDF000 C:\WINDOWS\System32\Drivers\Fips.SYS 36864 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xEFC8F000 C:\WINDOWS\system32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xF7CF0000 isapnp.sys 36864 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF0036000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xEFD0F000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xF01FC000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xEFCCF000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF0ED3000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xEFC6F000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xF0EDB000 C:\WINDOWS\SYSTEM32\DRIVERS\GEARAspiWDM.sys 28672 bytes (GEAR Software Inc., CDRom Class Filter Driver)
0xEFC57000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7F70000 C:\WINDOWS\system32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xF0EE3000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 28672 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xEFC5F000 C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF0ECB000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF0C11000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xEFC7F000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xEFC77000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7F78000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF0C21000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF7F80000 PxHelp20.sys 20480 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xF0C19000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF0C29000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF0EEB000 C:\WINDOWS\system32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xEFFDE000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xEB146000 C:\WINDOWS\system32\drivers\MODEMCSA.sys 16384 bytes (Microsoft Corporation, Unimodem CSA Filter)
0xF19BF000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xED785000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF3DCE000 C:\WINDOWS\system32\DRIVERS\PS2.sys 16384 bytes (Hewlett-Packard Company, PS2 SYS)
0xF8104000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xF0531000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xEFFA9000 C:\WINDOWS\system32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xF0549000 C:\WINDOWS\system32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF3DCA000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xEB136000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xB3E39000 C:\WINDOWS\System32\Drivers\SYMREDRV.SYS 12288 bytes (Symantec Corporation, Redirector Filter Driver)
0xEC17D000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xF81F6000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xEC175000 C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS 8192 bytes
0xEC17F000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF81F4000 intelide.sys 8192 bytes (Microsoft Corporation, Intel PCI IDE Driver)
0xEC17B000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xEC179000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xF82AE000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xEC747000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF81F2000 viaide.sys 8192 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
0xF81F0000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0x8283D000 C:\WINDOWS\system32\KDCOM.DLL 7040 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xF0BCA000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xF8357000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xEFFD4000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF82B8000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x82B12A9F ?_empty_? 1377 bytes
==============================================
>Stealth
==============================================
0xF7A7E000 WARNING: suspicious driver modification [atapi.sys::0x82B12A9F]


!!POSSIBLE ROOTKIT ACTIVITY DETECTED!! =)

DDS:

DDS (Ver_10-10-21.02) - NTFSx86
Run by HP_Administrator at 20:11:18.35 on Sun 10/24/2010
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.416 [GMT -7:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Internet Security\cfgwiz.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\WINDOWS\sm56hlpr.exe
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\eHome\ehmsas.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Documents and Settings\HP_Administrator\Desktop\dds2.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [PCDrProfiler]
mRun: [SSC_UserPrompt] c:\program files\common files\symantec shared\security center\UsrPrmpt.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [IS CfgWiz] c:\program files\norton internet security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
mRun: [URLLSTCK.exe] c:\program files\norton internet security\UrlLstCk.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0\bin\npjpi150.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-3-4 185968]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2005-3-4 239216]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-3-4 161392]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton internet security\norton antivirus\navapsvc.exe [2005-3-24 127088]
R2 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\Savrtpel.sys [2005-2-4 53896]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20050620.007\NAVENG.Sys [2005-8-9 73760]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20050620.007\NavEx15.Sys [2005-8-9 632000]
R3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\savrt.sys [2005-2-4 324232]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-3-4 83568]
S3 Normandy;Normandy SR2; [x]
S3 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVScan.exe [2005-2-17 198368]

=============== Created Last 30 ================

2010-10-16 08:19:05 -------- d-----w- c:\docume~1\hp_adm~1\applic~1\MSNInstaller
2010-10-15 17:53:18 53248 ----a-w- c:\windows\system32\6to4v32.dll
2010-10-15 00:34:12 -------- d-sh--r- C:\cmdcons
2010-10-15 00:34:10 -------- d-----w- c:\windows\setup.pss
2010-10-15 00:33:54 -------- d-----w- c:\windows\setupupd
2010-10-14 23:56:34 -------- d-s---w- c:\documents and settings\hp_administrator\UserData
2010-10-14 02:53:06 -------- d-----w- c:\program files\Microsoft
2010-10-14 02:14:03 12160 ----a-w- c:\windows\system32\drivers\mouhid.sys
2010-10-14 02:13:55 9600 ----a-w- c:\windows\system32\drivers\hidusb.sys
2010-10-14 02:13:45 -------- d-----w- c:\windows\Motorola
2010-10-14 01:45:52 -------- d-----w- c:\windows\I386
2010-10-14 01:37:44 -------- d-----r- c:\documents and settings\all users\Documents
2010-10-14 01:36:37 -------- d-----r- c:\windows\Offline Web Pages
2010-10-14 01:35:17 -------- d-sh--r- c:\windows\system32\dllcache

==================== Find3M ====================


============= FINISH: 20:12:05.25 ===============

Attached Files



#4 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 24 October 2010 - 10:31 PM

Greetings

Thank you so much for your help, I was getting ready to throw this computer out the window!
Not yet by my next post it will be doing alot better


One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.

Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.

Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 RPage

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Posted 26 October 2010 - 08:15 PM

ran combofix, it gets to stage 10 completed then boots the computer down, when it restarts it does not open combofix back up, and when I manually open it runs combofix over again and does the same thing at stage 10.

#6 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 27 October 2010 - 05:04 AM

Hello

It looks like the rootkit is still active. I want you to run this tool for me next.

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 RPage

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Posted 27 October 2010 - 10:36 PM

Here are the Logs for the TDS:

2010/10/27 20:26:28.0031 TDSS rootkit removing tool 2.4.5.1 Oct 26 2010 11:28:49
2010/10/27 20:26:28.0031 ================================================================================
2010/10/27 20:26:28.0031 SystemInfo:
2010/10/27 20:26:28.0031
2010/10/27 20:26:28.0031 OS Version: 5.1.2600 ServicePack: 2.0
2010/10/27 20:26:28.0031 Product type: Workstation
2010/10/27 20:26:28.0031 ComputerName: MARY
2010/10/27 20:26:28.0031 UserName: HP_Administrator
2010/10/27 20:26:28.0031 Windows directory: C:\WINDOWS
2010/10/27 20:26:28.0031 System windows directory: C:\WINDOWS
2010/10/27 20:26:28.0031 Processor architecture: Intel x86
2010/10/27 20:26:28.0031 Number of processors: 1
2010/10/27 20:26:28.0031 Page size: 0x1000
2010/10/27 20:26:28.0031 Boot type: Normal boot
2010/10/27 20:26:28.0031 ================================================================================
2010/10/27 20:26:28.0296 Initialize success
2010/10/27 20:26:31.0390 ================================================================================
2010/10/27 20:26:31.0390 Scan started
2010/10/27 20:26:31.0390 Mode: Manual;
2010/10/27 20:26:31.0390 ================================================================================
2010/10/27 20:26:32.0453 ACPI (a10c7534f7223f4a73a948967d00e69b) C:\WINDOWS\system32\DRIVERS\ACPI.sys
2010/10/27 20:26:32.0515 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\drivers\ACPIEC.sys
2010/10/27 20:26:32.0609 aec (841f385c6cfaf66b58fbd898722bb4f0) C:\WINDOWS\system32\drivers\aec.sys
2010/10/27 20:26:32.0671 AFD (5ac495f4cb807b2b98ad2ad591e6d92e) C:\WINDOWS\System32\drivers\afd.sys
2010/10/27 20:26:32.0875 ALCXWDM (781c5ec517c53f5214b61253b20c13c4) C:\WINDOWS\system32\drivers\ALCXWDM.SYS
2010/10/27 20:26:33.0000 AmdK8 (59301936898ae62245a6f09c0aba9475) C:\WINDOWS\system32\DRIVERS\AmdK8.sys
2010/10/27 20:26:33.0078 Arp1394 (f0d692b0bffb46e30eb3cea168bbc49f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
2010/10/27 20:26:33.0468 AsyncMac (02000abf34af4c218c35d257024807d6) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
2010/10/27 20:26:33.0531 atapi (cdfe4411a69c224bd1d11b2da92dac51) C:\WINDOWS\system32\DRIVERS\atapi.sys
2010/10/27 20:26:33.0625 ati2mtag (b33a281dcdf455b069816790275050a7) C:\WINDOWS\system32\DRIVERS\ati2mtag.sys
2010/10/27 20:26:33.0703 Atmarpc (ec88da854ab7d7752ec8be11a741bb7f) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
2010/10/27 20:26:33.0734 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
2010/10/27 20:26:33.0765 bb-run (7270d070173b20ac9487ea16bb08b45f) C:\WINDOWS\system32\DRIVERS\bb-run.sys
2010/10/27 20:26:33.0796 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
2010/10/27 20:26:34.0015 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
2010/10/27 20:26:34.0093 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
2010/10/27 20:26:34.0140 Cdfs (cd7d5152df32b47f4e36f710b35aae02) C:\WINDOWS\system32\drivers\Cdfs.sys
2010/10/27 20:26:34.0203 Cdrom (af9c19b3100fe010496b1a27181fbf72) C:\WINDOWS\system32\DRIVERS\cdrom.sys
2010/10/27 20:26:34.0421 Disk (00ca44e4534865f8a3b64f7c0984bff0) C:\WINDOWS\system32\DRIVERS\disk.sys
2010/10/27 20:26:34.0500 dmboot (c0fbb516e06e243f0cf31f597e7ebf7d) C:\WINDOWS\system32\drivers\dmboot.sys
2010/10/27 20:26:34.0578 dmio (f5e7b358a732d09f4bcf2824b88b9e28) C:\WINDOWS\system32\drivers\dmio.sys
2010/10/27 20:26:34.0625 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
2010/10/27 20:26:34.0671 DMusic (a6f881284ac1150e37d9ae47ff601267) C:\WINDOWS\system32\drivers\DMusic.sys
2010/10/27 20:26:34.0734 drmkaud (1ed4dbbae9f5d558dbba4cc450e3eb2e) C:\WINDOWS\system32\drivers\drmkaud.sys
2010/10/27 20:26:34.0781 Fastfat (3117f595e9615e04f05a54fc15a03b20) C:\WINDOWS\system32\drivers\Fastfat.sys
2010/10/27 20:26:34.0828 Fdc (ced2e8396a8838e59d8fd529c680e02c) C:\WINDOWS\system32\DRIVERS\fdc.sys
2010/10/27 20:26:34.0890 Fips (e153ab8a11de5452bcf5ac7652dbf3ed) C:\WINDOWS\system32\drivers\Fips.sys
2010/10/27 20:26:34.0921 Flpydisk (0dd1de43115b93f4d85e889d7a86f548) C:\WINDOWS\system32\DRIVERS\flpydisk.sys
2010/10/27 20:26:34.0984 FltMgr (157754f0df355a9e0a6f54721914f9c6) C:\WINDOWS\system32\DRIVERS\fltMgr.sys
2010/10/27 20:26:35.0031 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
2010/10/27 20:26:35.0062 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
2010/10/27 20:26:35.0093 ftsata2 (92e8443c7bf5c0137671cde080655dfc) C:\WINDOWS\system32\DRIVERS\ftsata2.sys
2010/10/27 20:26:35.0140 GEARAspiWDM (6f55305289a0765bd8ae8e8d32f17117) C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys
2010/10/27 20:26:35.0171 Gpc (c0f1d4a21de5a415df8170616703debf) C:\WINDOWS\system32\DRIVERS\msgpc.sys
2010/10/27 20:26:35.0234 HidUsb (1de6783b918f540149aa69943bdfeba8) C:\WINDOWS\system32\DRIVERS\hidusb.sys
2010/10/27 20:26:35.0343 HTTP (bfb7b73c942e816c4fb4a5a7bae87136) C:\WINDOWS\system32\Drivers\HTTP.sys
2010/10/27 20:26:35.0453 i8042prt (5502b58eef7486ee6f93f3f164dcb808) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
2010/10/27 20:26:35.0515 iaStor (79ae2a97c120f282845d854d0f070ea9) C:\WINDOWS\system32\DRIVERS\iaStor.sys
2010/10/27 20:26:35.0578 Imapi (f8aa320c6a0409c0380e5d8a99d76ec6) C:\WINDOWS\system32\DRIVERS\imapi.sys
2010/10/27 20:26:35.0656 IntelIde (2d722b2b54ab55b2fa475eb58d7b2aad) C:\WINDOWS\system32\DRIVERS\intelide.sys
2010/10/27 20:26:35.0718 Ip6Fw (4448006b6bc60e6c027932cfc38d6855) C:\WINDOWS\system32\DRIVERS\Ip6Fw.sys
2010/10/27 20:26:35.0750 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
2010/10/27 20:26:35.0781 IpInIp (e1ec7f5da720b640cd8fb8424f1b14bb) C:\WINDOWS\system32\DRIVERS\ipinip.sys
2010/10/27 20:26:35.0812 IpNat (b5a8e215ac29d24d60b4d1250ef05ace) C:\WINDOWS\system32\DRIVERS\ipnat.sys
2010/10/27 20:26:35.0890 IPSec (64537aa5c003a6afeee1df819062d0d1) C:\WINDOWS\system32\DRIVERS\ipsec.sys
2010/10/27 20:26:35.0921 IRENUM (50708daa1b1cbb7d6ac1cf8f56a24410) C:\WINDOWS\system32\DRIVERS\irenum.sys
2010/10/27 20:26:35.0968 isapnp (e504f706ccb699c2596e9a3da1596e87) C:\WINDOWS\system32\DRIVERS\isapnp.sys
2010/10/27 20:26:36.0000 Kbdclass (ebdee8a2ee5393890a1acee971c4c246) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
2010/10/27 20:26:36.0031 kmixer (d93cad07c5683db066b0b2d2d3790ead) C:\WINDOWS\system32\drivers\kmixer.sys
2010/10/27 20:26:36.0078 KSecDD (eb7ffe87fd367ea8fca0506f74a87fbb) C:\WINDOWS\system32\drivers\KSecDD.sys
2010/10/27 20:26:36.0203 ltmodem5 (9ee18a5a45552673a67532ea37370377) C:\WINDOWS\system32\DRIVERS\ltmdmnt.sys
2010/10/27 20:26:36.0312 MHNDRV (7f2f1d2815a6449d346fcccbc569fbd6) C:\WINDOWS\system32\DRIVERS\mhndrv.sys
2010/10/27 20:26:36.0359 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
2010/10/27 20:26:36.0390 Modem (6fc6f9d7acc36dca9b914565a3aeda05) C:\WINDOWS\system32\drivers\Modem.sys
2010/10/27 20:26:36.0468 MODEMCSA (1992e0d143b09653ab0f9c5e04b0fd65) C:\WINDOWS\system32\drivers\MODEMCSA.sys
2010/10/27 20:26:36.0531 Mouclass (34e1f0031153e491910e12551400192c) C:\WINDOWS\system32\DRIVERS\mouclass.sys
2010/10/27 20:26:36.0593 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
2010/10/27 20:26:36.0625 MountMgr (65653f3b4477f3c63e68a9659f85ee2e) C:\WINDOWS\system32\drivers\MountMgr.sys
2010/10/27 20:26:36.0671 MRxDAV (46edcc8f2db2f322c24f48785cb46366) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
2010/10/27 20:26:36.0718 MRxSmb (5ddc9a1b2eb5a4bf010ce8c019a18c1f) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
2010/10/27 20:26:36.0765 Msfs (561b3a4333ca2dbdba28b5b956822519) C:\WINDOWS\system32\drivers\Msfs.sys
2010/10/27 20:26:36.0812 MSKSSRV (ae431a8dd3c1d0d0610cdbac16057ad0) C:\WINDOWS\system32\drivers\MSKSSRV.sys
2010/10/27 20:26:36.0843 MSPCLOCK (13e75fef9dfeb08eeded9d0246e1f448) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
2010/10/27 20:26:36.0875 MSPQM (1988a33ff19242576c3d0ef9ce785da7) C:\WINDOWS\system32\drivers\MSPQM.sys
2010/10/27 20:26:36.0906 mssmbios (469541f8bfd2b32659d5d463a6714bce) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
2010/10/27 20:26:36.0968 Mup (82035e0f41c2dd05ae41d27fe6cf7de1) C:\WINDOWS\system32\drivers\Mup.sys
2010/10/27 20:26:37.0000 NDIS (558635d3af1c7546d26067d5d9b6959e) C:\WINDOWS\system32\drivers\NDIS.sys
2010/10/27 20:26:37.0046 NdisTapi (08d43bbdacdf23f34d79e44ed35c1b4c) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
2010/10/27 20:26:37.0109 Ndisuio (34d6cd56409da9a7ed573e1c90a308bf) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
2010/10/27 20:26:37.0171 NdisWan (0b90e255a9490166ab368cd55a529893) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
2010/10/27 20:26:37.0203 NDProxy (59fc3fb44d2669bc144fd87826bb571f) C:\WINDOWS\system32\drivers\NDProxy.sys
2010/10/27 20:26:37.0265 NetBIOS (3a2aca8fc1d7786902ca434998d7ceb4) C:\WINDOWS\system32\DRIVERS\netbios.sys
2010/10/27 20:26:37.0343 NetBT (0c80e410cd2f47134407ee7dd19cc86b) C:\WINDOWS\system32\DRIVERS\netbt.sys
2010/10/27 20:26:37.0406 NIC1394 (5c5c53db4fef16cf87b9911c7e8c6fbc) C:\WINDOWS\system32\DRIVERS\nic1394.sys
2010/10/27 20:26:37.0453 Npfs (4f601bcb8f64ea3ac0994f98fed03f8e) C:\WINDOWS\system32\drivers\Npfs.sys
2010/10/27 20:26:37.0484 Ntfs (b78be402c3f63dd55521f73876951cdd) C:\WINDOWS\system32\drivers\Ntfs.sys
2010/10/27 20:26:37.0546 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
2010/10/27 20:26:37.0593 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
2010/10/27 20:26:37.0625 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
2010/10/27 20:26:37.0656 ohci1394 (0951db8e5823ea366b0e408d71e1ba2a) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
2010/10/27 20:26:37.0718 Parport (29744eb4ce659dfe3b4122deb45bc478) C:\WINDOWS\system32\DRIVERS\parport.sys
2010/10/27 20:26:37.0750 PartMgr (3334430c29dc338092f79c38ef7b4cd0) C:\WINDOWS\system32\drivers\PartMgr.sys
2010/10/27 20:26:37.0796 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
2010/10/27 20:26:37.0828 PCI (8086d9979234b603ad5bc2f5d890b234) C:\WINDOWS\system32\DRIVERS\pci.sys
2010/10/27 20:26:37.0906 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
2010/10/27 20:26:37.0937 Pcmcia (82a087207decec8456fbe8537947d579) C:\WINDOWS\system32\drivers\Pcmcia.sys
2010/10/27 20:26:38.0171 PptpMiniport (1c5cc65aac0783c344f16353e60b72ac) C:\WINDOWS\system32\DRIVERS\raspptp.sys
2010/10/27 20:26:38.0203 Processor (0d97d88720a4087ec93af7dbb303b30a) C:\WINDOWS\system32\DRIVERS\processr.sys
2010/10/27 20:26:38.0234 Ps2 (bffdb363485501a38f0bca83aec810db) C:\WINDOWS\system32\DRIVERS\PS2.sys
2010/10/27 20:26:38.0265 PSched (48671f327553dcf1d27f6197f622a668) C:\WINDOWS\system32\DRIVERS\psched.sys
2010/10/27 20:26:38.0296 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
2010/10/27 20:26:38.0359 PxHelp20 (86724469cd077901706854974cd13c3e) C:\WINDOWS\system32\Drivers\PxHelp20.sys
2010/10/27 20:26:38.0531 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
2010/10/27 20:26:38.0578 Rasl2tp (98faeb4a4dcf812ba1c6fca4aa3e115c) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
2010/10/27 20:26:38.0609 RasPppoe (7306eeed8895454cbed4669be9f79faa) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
2010/10/27 20:26:38.0640 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
2010/10/27 20:26:38.0718 Rdbss (809ca45caa9072b3176ad44579d7f688) C:\WINDOWS\system32\DRIVERS\rdbss.sys
2010/10/27 20:26:38.0750 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
2010/10/27 20:26:38.0781 rdpdr (a2cae2c60bc37e0751ef9dda7ceaf4ad) C:\WINDOWS\system32\DRIVERS\rdpdr.sys
2010/10/27 20:26:38.0843 RDPWD (d4f5643d7714ef499ae9527fdcd50894) C:\WINDOWS\system32\drivers\RDPWD.sys
2010/10/27 20:26:38.0890 redbook (b31b4588e4086d8d84adbf9845c2402b) C:\WINDOWS\system32\DRIVERS\redbook.sys
2010/10/27 20:26:38.0953 RTL8023xp (7f0413bdd7d53eb4c7a371e7f6f84df1) C:\WINDOWS\system32\DRIVERS\Rtlnicxp.sys
2010/10/27 20:26:39.0000 rtl8139 (d507c1400284176573224903819ffda3) C:\WINDOWS\system32\DRIVERS\RTL8139.SYS
2010/10/27 20:26:39.0062 Secdrv (d26e26ea516450af9d072635c60387f4) C:\WINDOWS\system32\DRIVERS\secdrv.sys
2010/10/27 20:26:39.0109 Serenum (a2d868aeeff612e70e213c451a70cafb) C:\WINDOWS\system32\DRIVERS\serenum.sys
2010/10/27 20:26:39.0156 Serial (cd9404d115a00d249f70a371b46d5a26) C:\WINDOWS\system32\DRIVERS\serial.sys
2010/10/27 20:26:39.0187 Sfloppy (0d13b6df6e9e101013a7afb0ce629fe0) C:\WINDOWS\system32\drivers\Sfloppy.sys
2010/10/27 20:26:39.0343 smserial (0c81c75a42a4e920a91a8bb729b10449) C:\WINDOWS\system32\DRIVERS\smserial.sys
2010/10/27 20:26:39.0437 splitter (8e186b8f23295d1e42c573b82b80d548) C:\WINDOWS\system32\drivers\splitter.sys
2010/10/27 20:26:39.0484 sr (e41b6d037d6cd08461470af04500dc24) C:\WINDOWS\system32\DRIVERS\sr.sys
2010/10/27 20:26:39.0546 Srv (553007ecce7f6565bbe645beb66d3b69) C:\WINDOWS\system32\DRIVERS\srv.sys
2010/10/27 20:26:39.0609 swenum (03c1bae4766e2450219d20b993d6e046) C:\WINDOWS\system32\DRIVERS\swenum.sys
2010/10/27 20:26:39.0640 swmidi (94abc808fc4b6d7d2bbf42b85e25bb4d) C:\WINDOWS\system32\drivers\swmidi.sys
2010/10/27 20:26:39.0781 sysaudio (650ad082d46bac0e64c9c0e0928492fd) C:\WINDOWS\system32\drivers\sysaudio.sys
2010/10/27 20:26:39.0843 Tcpip (0e66b538096a6529d1ac66e78eb0d5c8) C:\WINDOWS\system32\DRIVERS\tcpip.sys
2010/10/27 20:26:39.0890 TDPIPE (38d437cf2d98965f239b0abcd66dcb0f) C:\WINDOWS\system32\drivers\TDPIPE.sys
2010/10/27 20:26:39.0921 TDTCP (ed0580af02502d00ad8c4c066b156be9) C:\WINDOWS\system32\drivers\TDTCP.sys
2010/10/27 20:26:39.0968 TermDD (a540a99c281d933f3d69d55e48727f47) C:\WINDOWS\system32\DRIVERS\termdd.sys
2010/10/27 20:26:40.0062 Udfs (12f70256f140cd7d52c58c7048fde657) C:\WINDOWS\system32\drivers\Udfs.sys
2010/10/27 20:26:40.0140 Update (aff2e5045961bbc0a602bb6f95eb1345) C:\WINDOWS\system32\DRIVERS\update.sys
2010/10/27 20:26:40.0203 usbehci (15e993ba2f6946b2bfbbfcd30398621e) C:\WINDOWS\system32\DRIVERS\usbehci.sys
2010/10/27 20:26:40.0234 usbhub (c72f40947f92cea56a8fb532edf025f1) C:\WINDOWS\system32\DRIVERS\usbhub.sys
2010/10/27 20:26:40.0265 usbohci (bdfe799a8531bad8a5a985821fe78760) C:\WINDOWS\system32\DRIVERS\usbohci.sys
2010/10/27 20:26:40.0312 USBSTOR (6cd7b22193718f1d17a47a1cd6d37e75) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
2010/10/27 20:26:40.0359 usbuhci (f8fd1400092e23c8f2f31406ef06167b) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
2010/10/27 20:26:40.0421 VgaSave (8a60edd72b4ea5aea8202daf0e427925) C:\WINDOWS\System32\drivers\vga.sys
2010/10/27 20:26:40.0453 ViaIde (59cb1338ad3654417bea49636457f65d) C:\WINDOWS\system32\DRIVERS\viaide.sys
2010/10/27 20:26:40.0500 VolSnap (ee4660083deba849ff6c485d944b379b) C:\WINDOWS\system32\drivers\VolSnap.sys
2010/10/27 20:26:40.0546 Wanarp (984ef0b9788abf89974cfed4bfbaacbc) C:\WINDOWS\system32\DRIVERS\wanarp.sys
2010/10/27 20:26:40.0609 wdmaud (2797f33ebf50466020c430ee4f037933) C:\WINDOWS\system32\drivers\wdmaud.sys
2010/10/27 20:26:40.0750 \HardDisk0\MBR - detected Rootkit.Win32.TDSS.tdl4 (0)
2010/10/27 20:26:40.0765 ================================================================================
2010/10/27 20:26:40.0765 Scan finished
2010/10/27 20:26:40.0765 ================================================================================
2010/10/27 20:26:40.0781 Detected object count: 1
2010/10/27 20:26:59.0140 \HardDisk0\MBR - will be cured after reboot
2010/10/27 20:26:59.0140 Rootkit.Win32.TDSS.tdl4(\HardDisk0\MBR) - User select action: Cure
2010/10/27 20:27:14.0687 Deinitialize success

#8 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 28 October 2010 - 12:01 AM

Hello

Ok lets try this, I want you to run combofix in safe mode but it is very important that when combofix reboots the computer for you to direct it back into safe mode so it can finish the scan.

Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

after combofix has finished its scan please post the report back here.

Gringo
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#9 RPage

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Posted 28 October 2010 - 01:11 AM

I was able to run Combofix all the way through this time (yeah :thumbsup: )

here is the report:

ComboFix 10-10-25.04 - HP_Administrator 10/27/2010 22:47:06.3.1 - x86 MINIMAL
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.702.487 [GMT -7:00]
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\6to4v32.dll
c:\windows\system32\certstore.dat
D:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_6TO4
-------\Service_6to4


((((((((((((((((((((((((( Files Created from 2010-09-28 to 2010-10-28 )))))))))))))))))))))))))))))))
.

2010-10-27 00:30 . 2010-10-27 00:30 -------- d-----w- c:\windows\system32\LogFiles
2010-10-16 07:56 . 2010-10-16 07:56 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\Adobe
2010-10-15 18:02 . 2010-10-15 18:02 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2010-10-15 00:47 . 2010-10-15 00:47 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Identities
2010-10-14 01:38 . 2010-10-14 01:45 -------- d-----r- C:\MSOCache
2010-10-14 01:37 . 2010-10-14 01:45 -------- d-----r- c:\documents and settings\All Users\Documents
2010-10-14 01:35 . 2010-10-14 01:45 -------- d-sh--r- c:\windows\system32\dllcache

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-11 59392]
"HPHUPD08"="c:\program files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe" [2005-06-02 49152]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2005-02-26 245760]
"SMSERIAL"="sm56hlpr.exe" [2005-01-24 544768]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2005-05-11 253952]
"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-05-12 49152]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2005-08-09 180269]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-08-09 98304]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-12 282624]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=

.
Contents of the 'Scheduled Tasks' folder

2010-10-14 c:\windows\Tasks\Easy Internet Sign-up.job
- c:\program files\Easy Internet signup\HPSdpApp.exe [2005-05-24 23:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
IE: &Google Search - c:\program files\Google\GoogleToolbar1.dll/cmsearch.html
IE: Backward Links - c:\program files\Google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\Google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\Google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\Google\GoogleToolbar1.dll/cmtrans.html
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-10-27 22:58
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(240)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2010-10-27 23:02:50 - machine was rebooted
ComboFix-quarantined-files.txt 2010-10-28 06:02

Pre-Run: 181,263,421,440 bytes free
Post-Run: 181,199,745,024 bytes free

- - End Of File - - F5E25F74120F112D2C9C04DCD1B5C5C7

#10 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 28 October 2010 - 01:57 AM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 7.0
J2SE Runtime Environment 5.0


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]
Install Java:

Please go here to install Java

  • click on the Free Java Download Button
  • click on Agree and start Free download
  • click on Run
  • click on run again
  • click on install
  • when install is complete click on close

Clear your Java Cache

  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
      Applications and Applets
      Trace and Log Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Temporary Files Window
  • Click OK to leave the Java Control Panel.

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#11 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 29 October 2010 - 11:44 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#12 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:08:14 AM

Posted 02 November 2010 - 02:11 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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