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Slow laptop


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3 replies to this topic

#1 fitz_chevalerie_fr

fitz_chevalerie_fr

  • Members
  • 2 posts
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  • Local time:10:18 AM

Posted 14 October 2010 - 09:55 PM

Hi all,

My laptop is now very slow. I think it got infected with some virus or malware but I cannot identify it.
Thanks very much for your help.

Fitz
-----------------------------------------------------------------------

DDS (Ver_10-10-10.03) - NTFSx86
Run by MGT699 at 13:24:52.02 on Thu 10/14/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.55 [GMT -4:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
FW: Norton AntiVirus *enabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}
FW: ZoneAlarm Anti-Spyware Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Samsung\EmoDio\SMSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\AGRSMMSG.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MGT699\Desktop\VundoFix.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\MGT699\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uSearch Page =
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {74DD705D-6834-439C-A735-A6DBE2677452} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [RegistryBooster] "c:\program files\uniblue\registrybooster\launcher.exe" delay 20000
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\LogitechDesktopMessenger.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [TPSMain] TPSMain.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [THotkey] c:\program files\toshiba\toshiba applet\thotkey.exe
mRun: [TFncKy] TFncKy.exe
mRun: [StandardInstall]
mRun: [SoundMAXPnP] c:\program files\analog devices\soundmax\SMax4PNP.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [SMSTray] c:\program files\samsung\emodio\SMSTray.exe
mRun: [nwiz] nwiz.exe /install
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [BellCanada_McciTrayApp] c:\program files\bellcanada\McciTrayApp.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: imageservr.com\locator.cdn
Trusted Zone: sysprotect.com\scanner
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/3/d/83d1fe15-fe0f-4bdf-b09c-4e3c49808ec7/LegitCheckControl.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx2.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1121989386367
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - hxxps://webdl.symantec.com/activex/symdlmgr.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1121990148186
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} - hxxp://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
DPF: {B49C4597-8721-4789-9250-315DFBD9F525} - hxxp://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
DPF: {FA9740A2-5802-42E2-B509-81186EEB3C42} - hxxps://www.linkedin.com/cab/wabctrl.cab
DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} - hxxp://pdl.stream.aol.com/downloads/aol/unagi/ampx_en_dl.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: intu-ir2008 - {729D3592-92E7-4cbc-8E44-3C22B3F457B3} - c:\program files\impotrapide 2008\ic2008pp.dll
Handler: intu-ir2009 - {E4616804-F2F8-4839-B728-5305004DA6A7} - c:\program files\impotrapide 2009\ic2009pp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mgt699\applic~1\mozilla\firefox\profiles\lb97czjg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/
FF - plugin: c:\documents and settings\all users\application data\zylom\zylomgamesplayer\npzylomgamesplayer.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2010-10-14 17:04:05 -------- d-----w- C:\VundoFix Backups
2010-10-14 15:21:27 -------- d-----w- c:\program files\common files\DivX Shared
2010-10-14 15:20:09 -------- d-----w- c:\program files\DivX
2010-10-14 15:18:29 -------- d-----w- c:\docume~1\alluse~1\applic~1\DivX
2010-10-14 14:57:32 -------- d-----w- c:\program files\iPod
2010-10-14 14:57:05 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2010-10-14 14:57:04 -------- d-----w- c:\program files\iTunes
2010-10-14 14:51:48 6084944 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{a5c39587-637f-461d-bb54-70ac5f651498}\mpengine.dll
2010-10-14 14:44:49 -------- d-----w- c:\docume~1\mgt699\locals~1\applic~1\Apple
2010-10-14 14:42:21 -------- d-----w- c:\program files\Bonjour
2010-10-13 17:42:23 6084944 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2010-10-13 16:28:03 557056 ----a-w- c:\windows\system32\Netw2c32.dll
2010-10-13 16:28:03 2732032 ----a-w- c:\windows\system32\Netw2r32.dll
2010-10-13 04:38:34 -------- d-----w- C:\9530984663cbdfe78f38d315bc4b
2010-10-13 04:36:59 -------- d-----w- c:\windows\system32\winrm
2010-10-13 04:36:49 -------- dc-h--w- c:\windows\$968930Uinstall_KB968930$
2010-10-13 04:36:14 -------- d-----w- c:\documents and settings\mgt699\Tracing
2010-10-13 04:31:58 -------- d-----w- c:\program files\Microsoft
2010-10-13 04:31:19 -------- d-----w- c:\program files\Windows Live SkyDrive
2010-10-13 04:27:54 74520 ----a-w- c:\program files\common files\windows live\.cache\12314001cb6a8f\DSETUP.dll
2010-10-13 04:27:54 484632 ----a-w- c:\program files\common files\windows live\.cache\12314001cb6a8f\DXSETUP.exe
2010-10-13 04:27:54 1670936 ----a-w- c:\program files\common files\windows live\.cache\12314001cb6a8f\dsetup32.dll
2010-10-13 04:21:36 -------- d-----w- c:\program files\common files\Windows Live
2010-10-13 04:20:02 -------- d-----w- c:\program files\Windows Desktop Search
2010-10-13 04:20:01 -------- d-----w- c:\windows\system32\GroupPolicy
2010-10-13 04:16:53 98304 -c----w- c:\windows\system32\dllcache\nlhtml.dll
2010-10-13 04:16:53 29696 -c----w- c:\windows\system32\dllcache\mimefilt.dll
2010-10-13 04:16:53 192000 -c----w- c:\windows\system32\dllcache\offfilt.dll
2010-10-13 03:54:04 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-10-13 03:54:04 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2010-10-13 01:44:13 -------- d-----w- c:\program files\Microsoft Security Essentials
2010-10-13 01:33:08 -------- d-sh--w- c:\documents and settings\mgt699\IECompatCache
2010-10-12 22:17:48 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-10-12 22:17:48 954368 -c----w- c:\windows\system32\dllcache\mfc40.dll
2010-10-12 22:17:48 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-12 22:17:30 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-09-22 22:10:52 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2010-09-22 22:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-15 06:29:49 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-08 15:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 15:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-27 22:44:10 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-07-27 22:44:10 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2010-07-27 22:44:10 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-07-27 22:44:10 107808 ----a-w- c:\windows\system32\dns-sd.exe
2006-12-26 20:56:38 5971432 ----a-w- c:\program files\Firefox Setup 2.0.0.1.exe

============= FINISH: 13:29:33.07 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:18 AM

Posted 23 October 2010 - 11:31 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • Please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.

Download DDS:

  • Please download DDS by sUBs from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.

    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker

  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok,

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


"just click on Cancel, then Accept".


information and logs:

In your next post I need the following

1.logs from DDS
2.log from RKUnHooker
3.let me know of any problems you may have had
[/list]
Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 27 October 2010 - 01:43 PM

Hello

three day bump

It has been Three days since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:10:18 AM

Posted 29 October 2010 - 11:35 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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