When I click a download button/link on a website (e.g. for MS Office SP3), in IE 8 or Firefox 3.6.10, the download will start, progress bar shows file is downloading and the files icon appears in the designated download folder.
But when the download completes the file disappears from the folder, seemingly into thin air!
I've been to folder options and selected 'view hidden files and folders', i've looked in Temp Int files and used the search bar on the start-up menu.
I've been looking around for ways to fix this problem and not found one yet.
I have tried a number of things so far:
- Created a new profile in Firefox, No change
- Run Malwarebytes and removed infections, No change
- Run Check Disk for errors, No change
- Run Windows Update and installed everything, No change
- Unistalled and reinstalled firefox, no change
- Checked the permissions in McAfee Firewall
I've also tried things in command promt and within the brower folders themselves, but can never find the folders people are talking about.
Another added problem is that 'about:config' won't launch in Firefox, so I can't fix it that way!
Whats really annoying is that if you right-click on a picture in either browser and select 'save picture as', the pic will be saved onto the computer with no trouble!
I'm running Windows 7 64-bit, Internet Explorer 8, Firefox 3.6.10, McAfee Security Suite (latest version), Malwarebytes' Anti-Malware 1.46.
Can anyone PLEASE help with my problem.
Many thanks
