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ports blocked

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#1 ap300


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Posted 13 October 2010 - 06:35 PM

Hi all, I have a computer that had a virus. I used malwarebytes to remove the virus, rebooted the system and then installed a new antivirus program and scanned again. The system seems to be working fine. I can get online, check emails, ect. The problem is i have a software called paychex which logs into a secure connection to do a software update. When i try and click to check for updates, it says that it cannot connect to server. They told me at paychex that my port 443, 2500, and possibly 80 are being blocked. I unistalled the antivirus, shut down the xp firewall, but I cannot get the software to connect due to these ports being blocked or closed. Any ideas? I appreciate any help i get. Thanks

Edited by hamluis, 13 October 2010 - 07:13 PM.
Moved from XP forum to Networking ~ Hamluis.

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#2 Broni


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Posted 13 October 2010 - 10:22 PM

Contact paychex.

My Website


My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


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