Posted 13 October 2010 - 01:54 PM
Toshiba Satellite A505-S6960
Windows 7 64-bit
My husband called from home. He opened the laptop and clicked the icon to login. We almost never shut down; it goes to sleep when closed.
A security screen popped up and asked if he wanted to allow av8.exe to start on my hard drive. He clicked no, but the desktop will still not boot (gray screen).
Bear in mind that I am at work right now. When I get home, I will restart in safe mode and try my Malwarebytes. Is there anything else I can do? Any suggestions?
Thanks in advance,