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Deep infection by alureon.h, possibly others. Please Help


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#1 cmdonnel

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Posted 13 October 2010 - 01:21 PM

Hi, thanks for maintaining a great site. Been doing lots of reading on this site, and would love for you guys to help me solve this issue.



Three days ago I started getting the fake Microsoft Security Essentials alert (i think caused by hotfix.exe). While trying to troubleshoot that issue I noticed that my explorer.exe was now missing from C:\Windows. When i tried to load it from the TASK MANAGER or the command prompt it said it couldnt be found.

When I finally got rid of the fake security alert, my task bar and desktop icons did not return. Probably because I'm still missing explorer.exe.

Interestingly enough, through the NEW TASK -> Browse capability in TASK MANAGER I was able to access everything on my computer and get onto the internet. So, I downloaded and ran Malwarebytes and the Microsoft Online Scanner. The Microsoft online scanner said I had Win32/Alureon.h in C:\Windows\System32\drives\dmio.sys.

I downloaded and ran TDSSKiller and said it got rid of the problem.

NOW though my internet explorer has gotten hijakced and goes to random sites.



At this point (with the hijacked IE and missing explorer.exe) should I just reinstall Windows XP... or, do you think you could help walk me through cleansing my computer. If you think we have a fighting shot I will create the requested logs and we can go from there.



Thanks so much for your time!

Craig Donnelly

Edited by Budapest, 13 October 2010 - 05:21 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 Orange Blossom

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Posted 15 October 2010 - 11:31 AM

Hello,

Please follow the instructions in ==>This Guide<==. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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