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Posted 13 October 2010 - 01:12 PM
Posted 13 October 2010 - 02:11 PM
Edited by MrBruce1959, 13 October 2010 - 02:15 PM.
Posted 13 October 2010 - 04:58 PM
Posted 13 October 2010 - 05:27 PM
Posted 13 October 2010 - 11:51 PM
Hello and welcome to the hardware forums.
Here's a good place to start, the HP web site, this drivers page is for your computer, it is set to the 32 Bit version of Vista.
I would try re-installing your motherboard drivers first.
Posted 13 October 2010 - 11:52 PM
Posted 13 October 2010 - 11:56 PM
A simple way to check for the laser CD section problem MrBruce mentioned, is to try to boot the computer from bootable CD media, such as a Windows XP CD, or a Linux Live CD. If the drive cannot read a CD to boot from, then nothing in the OS installation can cause or correct this.
If cleaning of the laser lens doesn't restore operation, then the drive needs to be replaced. If it boots OK from CD, then you know to keep looking for the cause in the Windows installation.
Posted 14 October 2010 - 01:03 AM
So the next step is to clean the laser lens? How would I do something like that?
Edited by MrBruce1959, 14 October 2010 - 01:07 AM.
Posted 14 October 2010 - 07:40 AM
many manufacturers of optical drives strongly advise not to use such a "cleaning disc". I think they have reasons for that warning.
Edited by DaChew, 14 October 2010 - 07:47 AM.
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