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malware attack - xp pro - MAL/EncPK-LZ?


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#1 jayblack

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Posted 13 October 2010 - 11:48 AM

I have spent the last 24 hours trying to remove what seems to be a malware attack on my machine. It is a Dell Precision Workstation T3500 running XPP SP3.

When I was on the suspected site, I got the fake security center pop ups and it seemingly installed the security center into my program files. AFter 30-45 minutes of trying I was finally able to get RKill to disabled it and then used MBAM to remove what was found. I was then able to get control over my machine ... somewhat. I ran a bunch of other scans (superantispyware, adaware, spybot, webroot, process scanner) and the only one who found anything was WEBROOT and it showed the MAL/EncPK-LZ but it hung after 6 hours so I was not able to remove it.

I am still having many issues as of now. They are:

1. XPP is showing 72 process running.
1. cannot get to windows update pages. says no connection.
2. IE will not run in standard mode - only with add ons disabled.
3. my soundcard intermittently is disabled and can only be brought back with a reboot
4. my taskbar constantly changes from the standard blue of XPP to the old styple grey from win 98.
5. frequent random popups when using IE with add ons disabled.
6. have tried running various malware scans and they will run for 4-6 hours and just hang.

I am really at a loss at this point in time as I feel I have tried everything within my power.

Can anyone out there please attempt to help?

Thanks

Jay

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#2 boopme

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Posted 13 October 2010 - 09:20 PM

Please do this and post the scan logs.
First clean the Temp files... TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal/regular mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

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Please run the tool here How to remove Google Redirects

When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.


<>><>
Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.



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