The symptoms of the problem are that my computer is totally unstable but variable: mostly it will not connect to the internet at all but occasionally it connects itself on booting and then appears to be sending and receiving stuff and will not disconnect. If I do manage to connect to the net, start with Google and try to open links in other tabs (using Firefox), I am hijacked to spurious unrelated sites and I often find I cannot open a web-page because it is held up waiting for "Google Analytics".
When trying to work with my usual spreadsheets or Word, mostly I get a shot at opening one application but if I try another it crashes. Some applications will not open at all in normal mode. The computer will hardly ever turn off from the screen but requires the button to be held in. Sometimes I re-boot and find the mouse is working but the keyboard is not - hopeless. I can start in Safe Mode but cannot connect to the net and therefore cannot use e-mail. The error message above appears in Safe Mode, every 30 seconds or so - so the error is not disabled in Safe Mode. And I cannot work properly or print anything in Safe Mode either. So I'm completely stuffed.
I did manage to run a HijackThis scan in Safe Mode and saw under Services 023 a couple of items which were not there in the past, namely "Google Update Service (gupdate) (gupdate) - Google Inc." and "NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\WINDOWS\system32\NLSSRV32.EXE". When searching for Nalpeiron Ltd I came across a post on this site on 24/06/10 by Moses2112 suggesting that "nalpeiron is a virus?" but unfortunately this post was closed before being fixed. Neither of these 023 items remain fixed when trying to remove them with HijackThis.
So - can someone please help here? I am dead in the water otherwise.
Edited by Budapest, 13 October 2010 - 05:19 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP