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Infected with Virtumonde


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15 replies to this topic

#1 Jimmy Jet

Jimmy Jet

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Posted 11 October 2010 - 11:43 PM

I have tried RKill + the MalwareBytes instructions from this site, and it fails to remove the targetted DLL. I have tried the two other tools as well, and these were not able to remove it. I have the MalwareBytes log from 9/23. Attaching that as well.

The GMER program froze the PC when I clicked Save. I took a picture of the screen and have attached it in word doc.

The Symantec AV that was on this computer could not be enabled when I started working on it. It was automatically doing a quick scan at boot up and reported the Bloodhound.MalPe each time, but could not remove it. Scan histories back to July 2010. I exported and attached the scan logs.

I installed the AVG Free Version, but this scanned, and seemed to find it, but was unsuccessful as well in eliminating it.



DDS (Ver_10-10-10.03) - NTFSx86
Run by Tyler Klansnic at 20:26:55.35 on Sat 10/09/2010
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.229 [GMT -7:00]

AV: AVG Anti-Virus Free Edition 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Belkin\F5D7001v2000\Belkinwcui.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Tramdock\Desktop Alert\Tramdock-Desktop-Alert.exe
C:\Program Files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe
C:\Program Files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tyler Klansnic\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: H - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: : {e1837b6d-9d49-4078-9ae9-7d7a896edde4} - c:\windows\system32\dbfagsx.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Aim6]
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
uRun: [EPSON Stylus CX8400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticea.exe /fu "c:\windows\temp\E_SB0.tmp" /EF "HKCU"
uRun: [e] c:\program files\xp antivirus\xpa.exe
uRun: [Epson Stylus NX510(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatifia.exe /fu "c:\windows\temp\E_SC5.tmp" /EF "HKCU"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ccApp] -
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [1A:Stardock TrayMonitor]
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRunServices: [1A:Stardock TrayMonitor]
StartupFolder: c:\docume~1\tylerk~1\startm~1\programs\startup\memoni~1.lnk - c:\program files\verizon wireless\v cast music manager\MEMonitor.exe
StartupFolder: c:\docume~1\tylerk~1\startm~1\programs\startup\pictur~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\belkin~1.lnk - c:\program files\belkin\f5d7001v2000\Belkinwcui.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\tramdo~1.lnk - c:\program files\tramdock\desktop alert\Tramdock-Desktop-Alert.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wg111v~1.lnk - c:\program files\netgear\wg111v2 configuration utility\RtlWake.exe
uPolicies-system: EnableProfileQuota = 1 (0x1)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {3D3B42C2-11BF-4732-A304-A01384B70D68} - hxxp://picasaweb.google.com/s/v/56.11/uploader2.cab
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://picasaweb.google.com/s/v/35.08/uploader2.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1192383344421
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1192383337234
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: zxjjgxqf - dbfagsx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 94.232.248.66 browser-security.microsoft.com
Hosts: 94.232.248.66 browser-security.microsoft.com
Hosts: 94.232.248.66 browser-security.microsoft.com
Hosts: 94.232.248.66 browser-security.microsoft.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 manptmlh;manptmlh;c:\windows\system32\drivers\manptmlh.sys [2004-8-4 23424]
R0 mv614x;mv614x;c:\windows\system32\drivers\mv614x.sys [2007-10-14 63232]
R0 xfilt;VIA SATA IDE Hot-plug Driver;c:\windows\system32\drivers\xfilt.sys [2007-10-3 11264]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 249424]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 298448]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2005-8-26 53896]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-10-4 177776]
R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2007-10-8 66048]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-10-28 24652]
R3 AtcL001;NDIS Miniport Driver for Attansic L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\atl01_xp.sys [2007-10-14 35840]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-5-27 102448]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-10-4 83568]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20101003.002\naveng.sys [2010-10-3 86064]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20101003.002\navex15.sys [2010-10-3 1371184]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [2007-10-8 167808]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2005-11-15 169200]
S3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [2007-10-8 13532]
S3 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2005-11-15 1756912]
S4 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-9-3 6104144]
S4 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-9-10 265400]
S4 ccEvtMgr;Symantec Event Manager;- --> - [?]
S4 SAVRT;SAVRT;- --> - [?]

=============== Created Last 30 ================

2010-10-10 01:59:05 -------- d-----w- C:\!KillBox
2010-10-09 23:46:20 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-09 23:46:16 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-09 23:46:16 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-09 18:52:29 -------- d-----w- C:\VundoFix Backups
2010-10-04 07:37:37 -------- d--h--w- C:\$AVG
2010-10-04 03:28:32 -------- d-----w- c:\docume~1\tylerk~1\applic~1\AVG10
2010-10-03 00:08:52 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-10-03 00:07:48 -------- d-----w- c:\program files\AVG
2010-10-03 00:07:39 -------- d-----w- c:\windows\system32\drivers\AVG
2010-10-03 00:07:39 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-10-02 22:29:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-10-02 21:16:35 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-10-02 21:16:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-10-02 20:12:24 -------- d-----w- c:\windows\system32\scripting
2010-10-02 20:12:24 -------- d-----w- c:\windows\l2schemas
2010-10-02 20:12:23 -------- d-----w- c:\windows\system32\en
2010-10-02 20:12:23 -------- d-----w- c:\windows\system32\bits
2010-10-02 04:54:50 -------- d-----w- C:\FixTDSS
2010-09-13 23:27:24 25680 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys

==================== Find3M ====================

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll

============= FINISH: 20:28:23.76 ===============


Attached Files



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#2 pwgib

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Posted 20 October 2010 - 08:41 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


PW

#3 Jimmy Jet

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Posted 21 October 2010 - 01:22 AM

I am attaching the new logs from DDS and GMER. GMER completed, and was able to Save.

The OS for this system is Windows XP Professional, Version 2002. I recently updated to SP3 (after beginning to troubleshoot the malware).

As stated, Symantec Anti-Virus not enabled, and could not be enabled, though it ran an auto scan on boot up.
I installed AVG Free version of Anti-virus, version 10.

Thanks for your help- Jimmy

Attached Files



#4 pwgib

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Posted 22 October 2010 - 03:29 AM

Hello Jimmy Jet

I will be handling your log to help you get cleaned up. I apologize for the delay but the forum is very busy.

As you can see the logs we ask for are very extensive and take a lot of time to investigate. In addition, since I am still in training all of my responses have to be reviewed by our excellent expert staff so there may be a delay in response time. The advantage is that your log will be evaluated by two sets of eyes and two brains.

If you haven't already, you can keep the link to this topic in your Favorites. Alternatively, you can click the Options button at the top bar of this topic and Track this Topic, where you can choose email notifications.

Please make sure Word Wrap in notepad is turned off. When copying and pasting logs paste them directly in the reply box only attach logs if asked to. Do not wrap logs in codebox or code tags. It makes it very difficult to read and analyze them. Please paste them directly into the reply box.
Please do not make any changes to your system until we are through. Fixes are based upon information that is current from your system so any changes can affect our strategy. Please refrain from running any tools we may use without specific instructions.

If your operating system is Windows Vista or Windows 7 it may be necessary to right click then choose Run as Administrator any programs we use.

Before we begin please check and follow the instructions on How to Show Hidden Files and Folders in Windows Vista and Windows XP and How to show hidden files in Windows 7

Because the e-mail notification system is not completely reliable, please check your topic once a day for responses.

Again, keep in mind that it may take a couple of days or more before I can reply but once we get started the process should speed up.

Thank you for your patience!!
PW

#5 pwgib

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Posted 23 October 2010 - 08:50 AM

Hello Jimmy Jet,

You should never have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened. In general terms, the two programs may conflict and cause:

1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

Although Symantec AntiVirus is disabled there are still processes, services / drivers that are running that can cause conflicts and use up resources in addition to reducing boot time and other issues.

I suggest you uninstall one of the antivirus programs via Add/Remove Programs then use the AVG removal tool here or the Norton Removal Tool here.

Note: If you decide to keep Symantec Antivirus it will be necessary to reinstall the program because of missing driver/service files.

Note: If you decide to keep AVG it needs to be updated.

Step 1.

We need to disable Spybot S&D's "TeaTimer"

TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.
In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can reenable it when we're done if you like.

  • Open SpyBot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Posted Image and then on "Advanced Mode"
    Posted Image
  • You may be presented with a warning dialog. If so, press Posted Image
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck this checkbox:
    Posted Image
  • Close/Exit Spybot Search and Destroy

Step 2.

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. <----Important
    Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.
  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.


Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

Step 3.

I see you have MBAM installed. I need you to run another MBAM scan.
  • Open MBAM
  • Click on the UpdateTab before performing a scan. Click on the Check for Updates button. If an update is found, the program will automatically update itself. After the update press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

In your next reply please do not attach logs. Copy and paste replies directly into the reply box and include the following:

ComboFix.txt
MBAM log


How is your computer running?


Thanks!!
PW

#6 Jimmy Jet

Jimmy Jet
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Seattle
  • Local time:03:47 AM

Posted 24 October 2010 - 01:21 AM

Here are the logs copied into the reply

The Free AVG 2011 allows disabling for maximum of 15 minutes. I extended it just after the Recovery Console installed completed, before clicking OK to continue.

When the system rebooted,and I logged in AVG was enabled. There was a malware warning that came up, but the file name appeared related to Combofix, so i chose to allow the file, and not to quarantine. Here is the AVG Event log record:
"10/23/2010, 9:57:14 PM";"NT AUTHORITY\SYSTEM";"IDP";"Process CF16513.CFXXE was detected."
"10/23/2010, 9:58:15 PM";"NT AUTHORITY\SYSTEM";"IDP";"Process CF16513.CFXXE was added to the allowed list."

Combofix.txt

ComboFix 10-10-23.01 - Tyler Klansnic 10/23/2010 21:46:10.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.357 [GMT -7:00]
Running from: c:\documents and settings\Tyler Klansnic\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Tyler Klansnic\Recent\Thumbs.db
c:\windows\system32\cluycgwo.dll
c:\windows\system32\dbfagsx.dll
c:\windows\system32\drivers\manptmlh.sys
c:\windows\system32\drivers\wsfskyct.sys
c:\windows\system32\odjhbpq.dll
c:\windows\Tasks\At1.job

c:\windows\system32\proquota.exe was missing
Restored copy from - c:\windows\ServicePackFiles\i386\proquota.exe

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_MANPTMLH
-------\Service_manptmlh


((((((((((((((((((((((((( Files Created from 2010-09-24 to 2010-10-24 )))))))))))))))))))))))))))))))
.

2010-10-24 04:51 . 2008-04-14 00:12 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2010-10-24 04:51 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2010-10-15 02:51 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-10-15 02:51 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-15 02:47 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-10-12 06:05 . 2010-10-12 06:05 -------- d-----w- c:\documents and settings\Tyler Klansnic\Local Settings\Application Data\Safe mirror
2010-10-12 06:04 . 2010-10-12 06:05 -------- d-----w- c:\program files\Cobian Backup 10
2010-10-12 04:15 . 2010-10-12 04:51 -------- d-----w- c:\windows\system32\NtmsData
2010-10-10 01:59 . 2010-10-10 02:00 -------- d-----w- C:\!KillBox
2010-10-09 23:46 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-09 23:46 . 2010-10-10 01:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-09 23:46 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-09 18:52 . 2010-10-09 21:06 -------- d-----w- C:\VundoFix Backups
2010-10-04 07:37 . 2010-10-04 07:37 -------- d-----w- C:\$AVG
2010-10-04 03:28 . 2010-10-04 03:28 -------- d-----w- c:\documents and settings\Tyler Klansnic\Application Data\AVG10
2010-10-03 00:08 . 2010-10-03 00:08 -------- d--h--w- c:\documents and settings\All Users\Application Data\Common Files
2010-10-03 00:07 . 2010-10-03 00:07 -------- d-----w- c:\program files\AVG
2010-10-03 00:07 . 2010-10-24 00:33 -------- d-----w- c:\windows\system32\drivers\AVG
2010-10-03 00:07 . 2010-10-05 00:54 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG10
2010-10-02 22:29 . 2010-10-03 00:07 -------- d-----w- c:\documents and settings\All Users\Application Data\MFAData
2010-10-02 21:16 . 2010-10-02 23:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2010-10-02 21:16 . 2010-10-02 22:04 -------- d-----w- c:\program files\Spybot - Search & Destroy
2010-10-02 20:12 . 2010-10-02 20:12 -------- d-----w- c:\windows\system32\scripting
2010-10-02 20:12 . 2010-10-02 20:12 -------- d-----w- c:\windows\l2schemas
2010-10-02 20:12 . 2010-10-02 20:12 -------- d-----w- c:\windows\system32\en
2010-10-02 20:12 . 2010-10-02 20:12 -------- d-----w- c:\windows\system32\bits
2010-10-02 04:54 . 2010-10-02 04:54 -------- d-----w- C:\FixTDSS
2010-10-02 02:14 . 2010-10-02 02:14 -------- d-----w- c:\documents and settings\Administrator

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-18 19:23 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-04 12:00 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-04 12:00 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-13 23:27 . 2010-09-13 23:27 25680 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys
2010-09-09 13:38 . 2004-08-04 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38 . 2004-08-04 12:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38 . 2004-08-04 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38 . 2004-08-04 12:00 17408 ------w- c:\windows\system32\corpol.dll
2010-09-08 15:57 . 2004-08-04 12:00 389120 ----a-w- c:\windows\system32\html.iec
2010-09-07 10:49 . 2010-09-07 10:49 298448 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-09-07 10:48 . 2010-09-07 10:48 34384 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2010-09-07 10:48 . 2010-09-07 10:48 249424 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-09-07 10:48 . 2010-09-07 10:48 26064 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2010-09-01 11:51 . 2004-08-04 12:00 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42 . 2004-08-04 12:00 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02 . 2004-08-04 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57 . 2004-08-04 12:00 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 13:39 . 2004-08-04 12:00 357248 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-26 12:52 . 2009-04-14 18:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12 . 2004-08-04 12:00 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-20 04:42 . 2010-08-20 04:42 30288 ----a-w- c:\windows\system32\drivers\AVGIDSFilter.sys
2010-08-20 04:42 . 2010-08-20 04:42 123472 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2010-08-20 04:42 . 2010-08-20 04:42 26192 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2010-08-17 13:17 . 2004-08-04 12:00 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45 . 2004-08-04 12:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-11 68856]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-03-20 149040]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RTHDCPL"="RTHDCPL.EXE" [2006-09-06 16262656]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-16 153136]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-01-12 669520]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2010-09-15 2745696]

c:\documents and settings\Tyler Klansnic\Start Menu\Programs\Startup\
MEMonitor.lnk - c:\program files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe [2007-11-20 947544]
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-11-25 344064]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Belkin Wireless Utility.lnk - c:\program files\Belkin\F5D7001v2000\Belkinwcui.exe [2008-6-15 1572864]
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2007-10-4 303104]
Tramdock-Desktop-Alert.lnk - c:\program files\Tramdock\Desktop Alert\Tramdock-Desktop-Alert.exe [2008-10-14 354816]
WG111v2 Smart Wizard Wireless Setting.lnk - c:\program files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe [2007-10-8 745472]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Nero\\Nero 7\\Nero ShowTime\\ShowTime.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Epson Software\\Event Manager\\EEventManager.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgemcx.exe"=

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [9/13/2010 4:27 PM 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 3:48 AM 26064]
R0 mv614x;mv614x;c:\windows\system32\drivers\mv614x.sys [10/14/2007 10:32 AM 63232]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 3:48 AM 249424]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 3:49 AM 298448]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [9/3/2010 10:35 AM 6104144]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [9/10/2010 1:45 AM 265400]
R2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files\Cobian Backup 10\cbVSCService.exe [10/11/2010 11:05 PM 67584]
R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [10/8/2007 12:29 PM 66048]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [10/28/2007 12:44 PM 24652]
R3 AtcL001;NDIS Miniport Driver for Attansic L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\atl01_xp.sys [10/14/2007 10:29 AM 35840]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [8/19/2010 9:42 PM 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [8/19/2010 9:42 PM 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [8/19/2010 9:42 PM 26192]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/5/2010 4:06 PM 135664]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [10/8/2007 12:29 PM 167808]
S3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [10/8/2007 12:29 PM 13532]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - MANPTMLH
*Deregistered* - manptmlh

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
cevpikrt
.
Contents of the 'Scheduled Tasks' folder

2010-07-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 19:34]

2010-10-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 23:06]

2010-10-24 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 23:06]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
.
- - - - ORPHANS REMOVED - - - -

URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKCU-Run-Aim6 - (no file)
HKLM-Run-1A:Stardock TrayMonitor - (no file)
Notify-NavLogon - (no file)



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-10-23 21:58
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1052)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(4024)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\program files\Common Files\Microsoft Shared\OFFICE11\MSOXEV.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG10\avgchsvx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\System32\wltrysvc.exe
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\AVG\AVG10\avgnsx.exe
c:\program files\AVG\AVG10\avgemcx.exe
c:\windows\RTHDCPL.EXE
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\program files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Ahead\Lib\NMIndexingService.exe
c:\progra~1\AVG\AVG10\avgrsx.exe
c:\program files\AVG\AVG10\avgcsrvx.exe
.
**************************************************************************
.
Completion time: 2010-10-23 22:05:25 - machine was rebooted
ComboFix-quarantined-files.txt 2010-10-24 05:05

Pre-Run: 222,290,878,464 bytes free
Post-Run: 222,212,149,248 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /usepmtimer

- - End Of File - - 1E98664A2E17D5DAC642FC20539571C6

Malwarebytes Quick Scan log
Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4931

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.11

10/23/2010 10:40:24 PM
mbam-log-2010-10-23 (22-40-24).txt

Scan type: Quick scan
Objects scanned: 155843
Time elapsed: 9 minute(s), 54 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I am running an AVG scan now to see how it goes.
So far so good -
thank you.
Jimmy Jet

#7 pwgib

pwgib

  • Malware Response Team
  • 2,957 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:God's Country
  • Local time:06:47 AM

Posted 25 October 2010 - 09:38 AM

Hi Jimmy Jet,

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:

    :service
    cevpikrt
    
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt


In your next reply please include the following:

SystemLook.txt


How is your computer running? Any re-directions or problems?

Thanks!!
PW

#8 pwgib

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Posted 28 October 2010 - 09:35 AM

Hi Jimmy Jet,


Do you still need asistance?


Thanks!!
PW

#9 Jimmy Jet

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Posted 28 October 2010 - 04:42 PM

Thanks for your follow up. I will probably be able to run the additional scan tomorrow or next day. I am planning to follow up to make sure it is clean.

Thanks so much-Jimmy Jet

#10 Jimmy Jet

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Posted 31 October 2010 - 11:36 PM

Here are the results of the System Look. Computer performance seems about the same. No mis-direction noted.

SystemLook 04.09.10 by jpshortstuff
Log created at 20:54 on 31/10/2010 by Tyler Klansnic
Administrator - Elevation successful

========== service ==========

cevpikrt - Unable to open Service Handle.

-= EOF =-

#11 pwgib

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Posted 02 November 2010 - 04:00 AM

Hello Jimmy Jet,

Step 1.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

http://www.clickz.com/clickz/news/1714488/viewpoint-plunge-into-adware

I suggest you remove the program now. Click on start > run > and then paste the following into the "open" field: appwiz.cpl and press OK. From within Add or Remove Programs uninstall the following if they exist: Viewpoint, Viewpoint Manager, Viewpoint Media Player.

Step 2.

We need to run a Combofix Script

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. <<----Important
3. Open notepad and copy/paste the text in the codebox below into it:

http://www.bleepingcomputer.com/forums/topic353162.html/page__pid__1984193#entry1984193

Driver:: 
manptmlh
cevpikrt

Collect:: 
c:\windows\system32\drivers\manptmlh.sys

DDS::
uInternet Connection Wizard,ShellNext = iexplore

NetSvc:: 
cevpikrt

Save this as CFScript.txt, in the same location as ComboFix.exe


Posted Image

Refering to the picture above, drag CFScript into ComboFix.exe

If Combofix prompts you to update the program please allow it to do so.

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.

Note:

When CF finishes running, the ComboFix log will open along with a message box--do not be alarmed. With the above script, ComboFix will capture files to submit for analysis.
Ensure you are connected to the internet and click OK on the message box.

Step 3.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image
Note: If ESET finds nothing there will be no log produced

In your next reply please include the following:

Combofix.txt
ESET scan results.


Is your computer running OK? Any problems?

Thanks!!
PW

#12 pwgib

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Posted 04 November 2010 - 04:11 AM

Hello Jimmy Jet,


Do you still need help?

Thanks!!
PW

#13 Jimmy Jet

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Posted 08 November 2010 - 01:54 AM

Yes still need help.

I uninstlled Viewpoint Media Manager.

I have completed the combofix.
It said I needed to uninstall the AVG Ant-Virus to proceed, so I did that.

Now am re-installing, and to the step 3 scan.

#14 Jimmy Jet

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Posted 09 November 2010 - 09:17 PM

Here is the ComboFix log
ComboFix 10-11-07.09 - Tyler Klansnic 11/07/2010 22:19:42.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.595 [GMT -8:00]
Running from: c:\documents and settings\Tyler Klansnic\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Tyler Klansnic\Desktop\CFScript.txt
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_CEVPIKRT
-------\Legacy_MANPTMLH


((((((((((((((((((((((((( Files Created from 2010-10-08 to 2010-11-08 )))))))))))))))))))))))))))))))
.

2010-10-24 04:51 . 2008-04-14 00:12 50176 -c--a-w- c:\windows\system32\dllcache\proquota.exe
2010-10-24 04:51 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2010-10-15 02:51 . 2010-09-18 06:53 974848 -c----w- c:\windows\system32\dllcache\mfc42.dll
2010-10-15 02:51 . 2010-09-18 06:53 953856 -c----w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-15 02:47 . 2010-08-23 16:12 617472 -c----w- c:\windows\system32\dllcache\comctl32.dll
2010-10-12 06:05 . 2010-10-12 06:05 -------- d-----w- c:\documents and settings\Tyler Klansnic\Local Settings\Application Data\Safe mirror
2010-10-12 06:04 . 2010-10-12 06:05 -------- d-----w- c:\program files\Cobian Backup 10
2010-10-12 04:15 . 2010-10-12 04:51 -------- d-----w- c:\windows\system32\NtmsData
2010-10-10 01:59 . 2010-10-10 02:00 -------- d-----w- C:\!KillBox
2010-10-09 23:46 . 2010-04-29 22:39 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-09 23:46 . 2010-10-10 01:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-09 23:46 . 2010-04-29 22:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-09 18:52 . 2010-10-09 21:06 -------- d-----w- C:\VundoFix Backups

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-09-18 19:23 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53 . 2004-08-04 12:00 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53 . 2004-08-04 12:00 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53 . 2004-08-04 12:00 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-09 13:38 . 2004-08-04 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
2010-09-09 13:38 . 2004-08-04 12:00 1830912 ------w- c:\windows\system32\inetcpl.cpl
2010-09-09 13:38 . 2004-08-04 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-09 13:38 . 2004-08-04 12:00 17408 ------w- c:\windows\system32\corpol.dll
2010-09-08 15:57 . 2004-08-04 12:00 389120 ----a-w- c:\windows\system32\html.iec
2010-09-01 11:51 . 2004-08-04 12:00 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42 . 2004-08-04 12:00 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02 . 2004-08-04 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57 . 2004-08-04 12:00 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 13:39 . 2004-08-04 12:00 357248 ----a-w- c:\windows\system32\drivers\srv.sys
2010-08-26 12:52 . 2009-04-14 18:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12 . 2004-08-04 12:00 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17 . 2004-08-04 12:00 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45 . 2004-08-04 12:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-10-11 68856]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="c:\program files\Common Files\Ahead\Lib\NMBgMonitor.exe" [2007-03-20 149040]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SkyTel"="SkyTel.EXE" [2006-05-17 2879488]
"StartCCC"="c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
"RTHDCPL"="RTHDCPL.EXE" [2006-09-06 16262656]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe" [2007-03-09 63712]
"NeroFilterCheck"="c:\program files\Common Files\Ahead\Lib\NeroCheck.exe" [2007-03-16 153136]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2009-08-13 177440]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-09-05 417792]
"EEventManager"="c:\progra~1\EPSONS~1\EVENTM~1\EEventManager.exe" [2009-01-12 669520]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-10-29 141600]

c:\documents and settings\Tyler Klansnic\Start Menu\Programs\Startup\
MEMonitor.lnk - c:\program files\Verizon Wireless\V CAST Music Manager\MEMonitor.exe [2007-11-20 947544]
Picture Motion Browser Media Check Tool.lnk - c:\program files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe [2007-11-25 344064]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Belkin Wireless Utility.lnk - c:\program files\Belkin\F5D7001v2000\Belkinwcui.exe [2008-6-15 1572864]
InterVideo WinCinema Manager.lnk - c:\program files\InterVideo\Common\Bin\WinCinemaMgr.exe [2007-10-3 303104]
Tramdock-Desktop-Alert.lnk - c:\program files\Tramdock\Desktop Alert\Tramdock-Desktop-Alert.exe [2008-10-14 354816]
WG111v2 Smart Wizard Wireless Setting.lnk - c:\program files\NETGEAR\WG111v2 Configuration Utility\RtlWake.exe [2007-10-8 745472]

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Nero\\Nero 7\\Nero ShowTime\\ShowTime.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Epson Software\\Event Manager\\EEventManager.exe"=

R0 mv614x;mv614x;c:\windows\system32\drivers\mv614x.sys [10/14/2007 9:32 AM 63232]
R2 cbVSCService;Cobian Backup 10 Volume Shadow Copy service;c:\program files\Cobian Backup 10\cbVSCService.exe [10/11/2010 10:05 PM 67584]
R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [10/8/2007 11:29 AM 66048]
R3 AtcL001;NDIS Miniport Driver for Attansic L1 Gigabit Ethernet Controller;c:\windows\system32\drivers\atl01_xp.sys [10/14/2007 9:29 AM 35840]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/5/2010 3:06 PM 135664]
S3 RTLWUSB;NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter NT Driver;c:\windows\system32\drivers\wg111v2.sys [10/8/2007 11:29 AM 167808]
S3 SjyPkt;SjyPkt;c:\windows\system32\drivers\SjyPkt.sys [10/8/2007 11:29 AM 13532]
.
Contents of the 'Scheduled Tasks' folder

2010-07-13 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-12 19:34]

2010-11-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 23:06]

2010-11-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 23:06]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-11-07 22:28
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(884)
c:\windows\system32\Ati2evxx.dll

- - - - - - - > 'explorer.exe'(2628)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\program files\Common Files\Microsoft Shared\OFFICE11\MSOXEV.DLL
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\System32\wltrysvc.exe
c:\windows\System32\bcmwltry.exe
c:\program files\Common Files\EPSON\EBAPI\eEBSVC.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\windows\system32\wscntfy.exe
c:\windows\RTHDCPL.EXE
c:\program files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
c:\program files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
c:\program files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Common Files\Ahead\Lib\NMIndexingService.exe
.
**************************************************************************
.
Completion time: 2010-11-07 22:34:18 - machine was rebooted
ComboFix-quarantined-files.txt 2010-11-08 06:34
ComboFix2.txt 2010-10-24 05:05

Pre-Run: 221,521,887,232 bytes free
Post-Run: 221,558,734,848 bytes free

- - End Of File - - 016BD17F0CA3E9ADDBF175FDDBFF9FD1

Here is the ESETScan log

C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\_manptmlh_.sys.zip Win32/BHO.EXT trojan deleted - quarantined

Jimmy

#15 pwgib

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Posted 10 November 2010 - 05:13 AM

Hello Jimmy Jet,


Your Adobe Reader is out of date. Please go here to update. You may need to manually delete older copies of Adobe Reader via Add/Remove Programs.

You now appear to be all clean. :thumbsup:

We need to do a little house cleaning.

Step 1.

Uninstall ComboFix

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /Uninstall Note the space between the X and the /U.

Please advise if this step is missed for any reason as it performs some important functions.

You can now uninstall any other programs we may have used, delete any logs that may have been generated and re-enable SpyBot S&D TeaTimer if you wish.

Step 2.

Here are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of them, however, by following the rest of them you will reduce the risk of becoming re-infected.

It is critical to stay up to date with the latest upgrades to your Operating System, as this can help prevent future problems. You can find microsoft updates here. Internet Explorer 8 includes updates that make surfing the net safer. I strongly recommend you also update to IE8.

I recommend that you visit the link above and either enable 'Automatic Updates' under Start | Control Panel | Automatic Updates, or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

New viruses come out every minute, so it is essential that you keep your antivirus program updated and have the latest signatures to provide you with the best possible protection from malicious software.
Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.

Make sure you use a firewall. A tutorial on understanding and using firewalls may be found here. For most users the built in Windows Firewall is sufficient. Only use one firewall at a time though.

Install Spyware Blaster and update it regularly
If you wish, the commercial version provides automatic updating.

Malware Byte's Anti Malware is an excellent Anti-Spyware scanner. It's scan times are usually under ten minutes, and has excellent detection and removal rates.
SuperAntiSpyware is another good scanner with high detection and removal rates. Both programs are free for non commercial home use but provide
a resident and do not nag if you purchase the paid versions. I personally prefer and highly recommend the licensed version of MBAM.

Please read and follow How did I get infected?, With steps so it does not happen again! as well as How to prevent Malware by Miekiemoes

If you have any questions please do not hesitate to ask.

Safe surfing and have a great day!!! :)


Thanks!!
PW




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