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infected with Alureon.h and more unknown


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10 replies to this topic

#1 lstiles

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Posted 11 October 2010 - 11:28 PM

I originally posted this message in the Am I Infected board:

I work at my father-in-laws office on Saturdays, the computer there is running Windows XP - home. He is constantly getting malware infections. we were using the security software from Mcafee that you can get through Verizon but after several viruses, hours on the phone with mcafee to no avail I ditched that, reformatted the drive and started over. I installed Microsoft security essentials. Now we are infected again. The browser redirects and after a while we get a rogue secruity virus screen that won' close. I tried running Malwarebytes and was unable to, so i renamed it and ran it safe mode and it found some trojan.fake ifections and removed them. The browser was still being hijacked so i checked the logs in security escentials and noticed a virus. I ran a scan and it found a win 32 / Alureon h infection and was unable to remove or quarantine it.

With the help of one of your moderators I ran TDDS Killer and re ran Malware bytes in safe mode and posted the logs as directed. A week later when I returned to the office I had received some further instruciton in my topic so I followed the directions and ran ATF Cleaner and SuperAntiSPyware and posted the logs as directed. The moderator posted that things were looking good but I should run Eset on line scanner. I went to the ESET site and ran the scan, I disabled my realtime av protection and closed all open windows but the ESET site. When the scan started I got a pop sayin gthe Generic Host Process for Win32 has encountereed a problem and needs to close. It wanted to send an error report to Microsoft. I clicked on the technical details (even though the scan was running) and it said the error was in C:\Documents~\owner\locals~\temp\werfd1E.dir00\svchost.exe.mdmp and C:\Documents~\owner\locals~\temp\werfd1E.dir00\appoompost.txt (not sure about the last before .txt. I cant read my own writing).

As soon as I posted the log from the Eset scan to my original topic, Microsoft Security Essentials popped up with a detected threat:

Trojan.WIN32\chksyn.E threat level: Severe Recommended: Remove Status: Not Found. I hope I've done this right I tried to post last night and Now I can't find it under my topics.

Thanks.

I told it to remove it and the above was the result.

At this point the moderator told me I needed to move to the DDS log forum so that we could find the cause and safely remove it. I followed steps 6 - 9 of the Preparation Guide. I am now having to use another computer because I cannot access the internet from the infected computer. I was able to run the DDS per the instructions, GMER ran forever and found a long list of things but when I tried to save it the whold computer froze and I finally had to hard boot. I tried to run the GMER again but it won't work.

Here is the DDS txt:
DDS (Ver_10-10-10.03) - NTFSx86
Run by Owner at 15:01:52.72 on Sun 10/10/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1405 [GMT -8:00]

AV: Microsoft Security Essentials *On-access scanning enabled* (Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\zHotkey.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\WINDOWS\twain_32\DELL\MFP1125\Monitor\Stsmon.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft Security Essentials\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
c:\Program Files\Microsoft Security Essentials\MpCmdRun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = <local>
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\acrobat\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [nForce Tray Options] sstray.exe /r
mRun: [<NO NAME>]
mRun: [CHotkey] zHotkey.exe
mRun: [ShowWnd] ShowWnd.exe
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [MFPMonitor] c:\windows\twain_32\dell\mfp1125\monitor\Stsmon.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [MSSE] "c:\program files\microsoft security essentials\msseces.exe" -hide -runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &AOL Toolbar search - c:\program files\aol toolbar\toolbar.dll/SEARCH.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: GoToMyPC - c:\program files\citrix\gotomypc\G2WinLogon.dll
SSODL: SwUpdate - {003541A1-3BC0-1B1C-AAF3-040114001C01} - c:\documents and settings\all users\application data\macromedia\swupdate\swupdate.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 151216]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-9-29 136176]

=============== Created Last 30 ================

2010-10-09 21:43:57 6084944 ----a-w- c:\docume~1\alluse~1\applic~1\microsoft\microsoft antimalware\definition updates\{834543d7-3c5c-4104-a9b3-a4cc45907001}\mpengine.dll
2010-10-09 21:16:45 -------- d-----w- c:\program files\ESET
2010-10-09 01:33:34 -------- d-----w- c:\docume~1\owner\applic~1\SUPERAntiSpyware.com
2010-10-09 01:33:34 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-10-09 01:33:21 -------- d-----w- c:\program files\SUPERAntiSpyware
2010-10-06 03:07:37 265 ----a-w- c:\docume~1\owner\applic~1\asdsada.bat
2010-10-02 23:19:47 -------- d-----w- C:\86c2ad3017a30824c982268f13760a
2010-09-29 09:45:20 -------- d-----w- c:\docume~1\owner\locals~1\applic~1\Google

==================== Find3M ====================

2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll

============= FINISH: 15:03:38.43 ===============

The machine is a Emachine T3256 running windows xp service pack 3 with an AMD Athlon 2055 Mhz processor there are 2 Ghz of Ram.

There is nothing stored on this computer besides Quick Books which I back up after every use and maybe 10 office documents. I have the disks and can reinstall the operating system if necessary. Can I get reinfected from the data that is backed up?

I brought the computer home so I am able to work on it every evening.

Attached Files


Leslie

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#2 gringo_pr

gringo_pr

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Posted 11 October 2010 - 11:32 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  1. Do not run any other tool untill instructed to do so!
  2. Do not Attach logs unless I ask you to.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.
  6. Do not run any other tool untill instructed to do so!


In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Note** If you are having problems posting the complete log into this thread upload them here http://www.rapidshare.com/ and post the links in this thread

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.



Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"



Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 lstiles

lstiles
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Posted 12 October 2010 - 02:29 PM

The computer is at home so I can only work on it in the evenings but I will follow your directions tonight when I get home. I am sorry but I don't know what you mean by "bump" the topic. Can you clarify. I am new to this forum (or any forum really).

Also when I clicked on options - track this topic it gave me an error and said I was already subscribed.

Thanks.

Edited by lstiles, 12 October 2010 - 02:30 PM.

Leslie

#4 gringo_pr

gringo_pr

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Posted 12 October 2010 - 02:55 PM

Hello

That is fine I will be around.

Bump - if for some reason I lose your topic and I have not replied in two days just send me a reminder in the topic


Gringo

Edited by gringo_pr, 12 October 2010 - 02:55 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 lstiles

lstiles
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Posted 12 October 2010 - 08:43 PM

Gringo ~

Please note that I cannot access the internet on the infected computer but I have another set up right here and I am transfering files by jump drive. Can I infect my clean computer this way?

Here is the report from the Rootkit Unhooker you asked me to run:

RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #1
==============================================
>Drivers
==============================================
0xBF012000 C:\WINDOWS\System32\nv4_disp.dll 4259840 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Display driver, Version 56.64 )
0x804D7000 C:\WINDOWS\system32\ntoskrnl.exe 2260992 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2260992 bytes
0x804D7000 RAW 2260992 bytes
0x804D7000 WMIxWDM 2260992 bytes
0xB9316000 C:\WINDOWS\System32\DRIVERS\nv4_mini.sys 1896448 bytes (NVIDIA Corporation, NVIDIA Compatible Windows 2000 Miniport Driver, Version 56.64 )
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0xB958B000 C:\WINDOWS\System32\DRIVERS\HSF_DP.sys 1044480 bytes (Conexant Systems, Inc., HSF_DP driver)
0xB77D6000 C:\WINDOWS\system32\drivers\nvmcp.sys 995328 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ MCP APU Audio Library)
0xB94E5000 C:\WINDOWS\System32\DRIVERS\HSF_CNXT.sys 679936 bytes (Conexant Systems, Inc., HSF_CNXT driver)
0xF7B52000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB444E000 C:\WINDOWS\System32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB9268000 C:\WINDOWS\System32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0xB4555000 C:\WINDOWS\System32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0xAD44B000 C:\WINDOWS\System32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0xB78ED000 C:\WINDOWS\system32\drivers\nvapu.sys 315392 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ Audio Driver)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0xACD5F000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB96AD000 C:\WINDOWS\System32\DRIVERS\HSFHWBS2.sys 212992 bytes (Conexant Systems, Inc., HSF_HWB2 WDM driver)
0xF75A8000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xAD51A000 C:\WINDOWS\System32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xF745C000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0xACF10000 C:\WINDOWS\system32\drivers\kmixer.sys 176128 bytes (Microsoft Corporation, Kernel Mode Audio Mixer)
0xB44BE000 C:\WINDOWS\System32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB452D000 C:\WINDOWS\System32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0xAED97000 C:\WINDOWS\System32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0xACB5B000 C:\WINDOWS\System32\Drivers\Fastfat.SYS 147456 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xB78C9000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB96F3000 C:\WINDOWS\System32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0xACF3B000 C:\WINDOWS\system32\drivers\aec.sys 143360 bytes (Microsoft Corporation, Microsoft Acoustic Echo Canceller)
0xB968A000 C:\WINDOWS\System32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0xB6581000 C:\WINDOWS\system32\DRIVERS\MpFilter.sys 143360 bytes (Microsoft Corporation, Microsoft antimalware file system filter driver)
0xB450B000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0xB44E9000 C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS 139264 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASKUTIL.SYS)
0x806FF000 ACPI_HAL 134400 bytes
0x806FF000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xF74A0000 fltmgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0xF74D8000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xF7442000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0xF74C0000 atapi.sys 98304 bytes
0xF7489000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB92D7000 C:\WINDOWS\System32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0xACF5E000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0xB92EE000 C:\WINDOWS\System32\DRIVERS\parport.sys 81920 bytes (Microsoft Corporation, Parallel Port Driver)
0xB9302000 C:\WINDOWS\System32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0xB45AE000 C:\WINDOWS\System32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0xB96E1000 C:\WINDOWS\System32\DRIVERS\NVENET.sys 73728 bytes (NVIDIA Corporation, NVIDIA nForce MCP Networking Driver.)
0xB77C5000 C:\WINDOWS\system32\drivers\nvarm.sys 69632 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ APU Resource Manager)
0xF7597000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB92C6000 C:\WINDOWS\System32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0xB0152000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA768000 C:\WINDOWS\System32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xF7647000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xB9C57000 C:\WINDOWS\System32\DRIVERS\serial.sys 65536 bytes (Microsoft Corporation, Serial Device Driver)
0xF76E7000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xB9C67000 C:\WINDOWS\System32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xAD213000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xF76D7000 C:\WINDOWS\System32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xF7657000 C:\WINDOWS\System32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xAF1FD000 C:\WINDOWS\system32\drivers\swmidi.sys 57344 bytes (Microsoft Corporation, Microsoft GS Wavetable Synthesizer)
0xF7637000 C:\WINDOWS\System32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xAF679000 C:\WINDOWS\system32\drivers\DMusic.sys 53248 bytes (Microsoft Corporation, Microsoft Kernel DLS Synthesizer)
0xB9C47000 C:\WINDOWS\System32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB9C37000 C:\WINDOWS\System32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xF7617000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xB9C17000 C:\WINDOWS\System32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0xF7667000 agp440.sys 45056 bytes (Microsoft Corporation, 440 NT AGP Filter)
0xB4D6B000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA778000 C:\WINDOWS\System32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xF7607000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xB9C27000 C:\WINDOWS\System32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA798000 C:\WINDOWS\System32\DRIVERS\amdk7.sys 40960 bytes (Microsoft Corporation, Processor Device Driver)
0xF75F7000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xF76C7000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xB9BE7000 C:\WINDOWS\System32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xF7627000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xB0192000 C:\WINDOWS\System32\DRIVERS\HIDCLASS.SYS 36864 bytes (Microsoft Corporation, Hid Class Library)
0xB9C07000 C:\WINDOWS\System32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xB4D8B000 C:\WINDOWS\System32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0xB9891000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xBA788000 C:\WINDOWS\system32\drivers\nvax.sys 36864 bytes (NVIDIA Corporation, NVIDIAŽ nForce™ MCP Audio Enumerator)
0xB01A2000 C:\WINDOWS\System32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xF779F000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xB612A000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0xB03B7000 C:\WINDOWS\System32\Drivers\sunkfilt39.sys 32768 bytes (Alcor Micro Corp., SunkFilt39)
0xF7797000 C:\WINDOWS\System32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xB03BF000 C:\WINDOWS\System32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xF7707000 C:\WINDOWS\System32\DRIVERS\PCIIDEX.SYS 28672 bytes (Microsoft Corporation, PCI IDE Bus Driver Extension)
0xB03AF000 C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS 28672 bytes (Microsoft Corporation, USB Mass Storage Class Driver)
0xF77A7000 C:\WINDOWS\System32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xF77C7000 C:\WINDOWS\System32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xB6122000 C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS 24576 bytes (SUPERAdBlocker.com and SUPERAntiSpyware.com, SASDIFSV.SYS)
0xB613A000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xB6132000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xF7717000 nv_agp.sys 20480 bytes (NVIDIA Corporation, NVIDIA nForce AGP Filter)
0xF770F000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xF77B7000 C:\WINDOWS\System32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xF77BF000 C:\WINDOWS\System32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xF77AF000 C:\WINDOWS\System32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0xF778F000 C:\WINDOWS\System32\DRIVERS\usbohci.sys 20480 bytes (Microsoft Corporation, OHCI USB Miniport Driver)
0xAFF4A000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xF791F000 C:\WINDOWS\System32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0xB8397000 C:\WINDOWS\System32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0xF790B000 C:\WINDOWS\System32\DRIVERS\serenum.sys 16384 bytes (Microsoft Corporation, Serial Port Enumerator)
0xF7897000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xAFBD4000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xB0750000 C:\WINDOWS\System32\DRIVERS\hidusb.sys 12288 bytes (Microsoft Corporation, USB Miniport Driver for Input Devices)
0xAD58B000 C:\WINDOWS\System32\DRIVERS\mdmxsdk.sys 12288 bytes (Conexant, Diagnostic Interface DRIVER)
0xB074C000 C:\WINDOWS\System32\DRIVERS\mouhid.sys 12288 bytes (Microsoft Corporation, HID Mouse Filter Driver)
0xF790F000 C:\WINDOWS\System32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xB5B36000 C:\WINDOWS\System32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xF798D000 C:\WINDOWS\System32\Drivers\ASCTRM.SYS 8192 bytes (Windows ® 2000 DDK provider, TR Manager)
0xB5591000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xB625D000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xF7987000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xB558F000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xF798B000 C:\WINDOWS\System32\Drivers\ParVdm.SYS 8192 bytes (Microsoft Corporation, VDM Parallel Driver)
0xB558D000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes
0xAFA61000 C:\WINDOWS\system32\drivers\splitter.sys 8192 bytes (Microsoft Corporation, Microsoft Kernel Audio Splitter)
0xF79E5000 C:\WINDOWS\System32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xF799B000 C:\WINDOWS\System32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xF7989000 C:\WINDOWS\System32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xF7A7B000 C:\WINDOWS\System32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0xAFEBB000 C:\WINDOWS\system32\drivers\drmkaud.sys 4096 bytes (Microsoft Corporation, Microsoft Kernel DRM Audio Descrambler Filter)
0xB7D48000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xF7A7E000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xF7A4F000 pciide.sys 4096 bytes (Microsoft Corporation, Generic PCI IDE Bus Driver)
!!!!!!!!!!!Hidden driver: 0x8A239AEA ?_empty_? 1302 bytes
0x8A239EC5 unknown_irp_handler 315 bytes
!!!!!!!!!!!Hidden driver: 0x8A2EA9A0 ?_empty_? 0 bytes
==============================================
>Stealth
==============================================
0xF74C0000 WARNING: suspicious driver modification [atapi.sys::0x8A239AEA]
0x00DD0000 Hidden Image-->CFScan.dll [ EPROCESS 0x89B10658 ] PID: 456, 45056 bytes


Thanks. I will await your reply.

Leslie

Leslie

#6 gringo_pr

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Posted 13 October 2010 - 05:50 AM

Greetings

One or more of the identified infections is Known as a Backdoor Trojan. - TDSS rootkit <--please read

What this virus does do.
QUOTE
Functionality
The functionality that the Trojan exhibits implies that it has been designed with profit-making as its primary objective. Making money from the Web typically involves generating Web traffic, installing pay-per-install software and also by generating sales leads for other Web sites and services of a dubious nature. It tries to achieve its objective by employing an array of techniques to try and make the user participate in these income-generating activities.


What the virus can do.
QUOTE
Backdoor.Tidserv is a Trojan horse that uses an advanced rootkit to hide itself. It also displays advertisements, redirects user search results, and opens a back door on the compromised computer.


This "could" allow hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can clean this machine but I cannot guarantee that it will be 100% secure afterwards. "If you would like to continue, then follow the steps below, otherwise please let me know"

I Would like you to do the following.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
    In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo


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#7 lstiles

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Posted 13 October 2010 - 09:22 PM

Gringo ~

After reading all the information in your posts I think the safest thing for me to do is to reformat and reinstall. I have all the disks and not much data. I already have back ups of quickbooks and there are only a couple files on this computer since I reformatted it about 3 months ago. My only concerns are can I get reinfected from my quickbooks backup? and how to protect this computer from getting infected in the first place. If you have any suggestions
or can point me in the right direction to find infomation on this I would appreciate it.

Thank you for your time and assistance.

Leslie

Leslie

#8 gringo_pr

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Posted 13 October 2010 - 09:33 PM

Hello

this infection don't jump from computer to computer so your files are safe


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:
    To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK
    Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:
  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

:clear system restore points:

This is a good time to clear your existing system restore points and establish a new clean restore point:
  • Go to Start > All Programs > Accessories > System Tools > System Restore
  • Select Create a restore point, and Ok it.
  • Next, go to Start > Run and type in cleanmgr
  • choose your root drive (normally C:)
  • after it calculates how much space you will save it will open up a new window
  • Select the More options tab at the top of the window
  • Choose the option to clean up system restore and OK it.
  • go back to the disk clean up tab
  • put a checkmark in all - except compress old files (leave this unchecked)
  • click Ok then click yes
This will remove all restore points except the new one you just created and clean unneeded files

:Make your Internet Explorer more secure:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.

:Make Firefox more secure:

:Turn On Automatic Updates:
    Turn On Automatic Updates
    1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
    2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

    If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

    or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

please read this great article by miekiemoes How to prevent Malware:

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

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#9 lstiles

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Posted 14 October 2010 - 01:19 AM

IF I AM GOING TO REFORMAT AND REINSTALL THE OPERATING SYSTEM DO I NEED TO PERFORM THE CLEAN UP PROCEEDURES AND RESET SYSTEM RESTORE? I AM HAVING PROBLEMS BECAUSE I DON'T THINK THE RESTORE DVD ERASES THE HARD DRIVE. THERE IS NO OPTION TO REFORMAT OR TO DELETE THE PARTITION. IT JUST RUNS SYMANTIC GHOST AND RESTORES THE SYSTEM BACK TO ITS ORIGINAL STATE. I POSTED ANOTHER TOPIC UNDER WIDOWS XP ABOUT REFORMATTING THE DRIVE (I AM ALSO CONFUSED ABOUT WHERE I SHOULD ASK WHAT QUESTIONS)

I DO HAVE AUTOMATIC UPDATES ENABLED ON ALL MY COMPUTERS AND MY EXPLORER SETTINGS ARE SET AS YOU SUGGESTED AS WELL. I WAS ONLY RUNNING A VIRUS PROTECTION PROGRAM AND HAD MALWAREBYTES INSTALLED. I WILL TRY ALL THREE SPYWARE PROGRAMS AS YOU SUGGESTED. I WILL ALSO READ THE ARTICLE ON PREVENTING MALWARE TOMORROW. TONIGHT I HAVE HAD ENOUGH COMPUTER AND AM GOING TO BED.

THANKS FOR HELP AND FOR TAKING THE TIME TO HELP NOVICE USERS LIKE MYSELF. IT IS GREAT TO BE ABLE TO HAVE A PLACE TO ASK FOR HELP AND YOUR TIME AND KNOWLEDGE ARE GREATLY APPRECIATED. thumbup2.gif THANKS AGAIN!

Leslie


Leslie

#10 gringo_pr

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Posted 14 October 2010 - 05:48 AM

Greetings


I AM HAVING PROBLEMS BECAUSE I DON'T THINK THE RESTORE DVD ERASES THE HARD DRIVE. THERE IS NO OPTION TO REFORMAT OR TO DELETE THE PARTITION. IT JUST RUNS SYMANTIC GHOST AND RESTORES THE SYSTEM BACK TO ITS ORIGINAL STATE.
This should be fine as it overwrites everything on the drive.

IF I AM GOING TO REFORMAT AND REINSTALL THE OPERATING SYSTEM DO I NEED TO PERFORM THE CLEAN UP PROCEEDURES AND RESET SYSTEM RESTORE?
that you don't need to do but all the other info I thought you could use

I POSTED ANOTHER TOPIC UNDER WIDOWS XP ABOUT REFORMATTING THE DRIVE (I AM ALSO CONFUSED ABOUT WHERE I SHOULD ASK WHAT QUESTIONS)
That is fine as they can help you better if something goes wrong

THANKS FOR HELP AND FOR TAKING THE TIME TO HELP NOVICE USERS LIKE MYSELF. IT IS GREAT TO BE ABLE TO HAVE A PLACE TO ASK FOR HELP AND YOUR TIME AND KNOWLEDGE ARE GREATLY APPRECIATED. THANKS AGAIN!

You are most welcome!!!

Gringo


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#11 gringo_pr

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Posted 16 October 2010 - 11:26 PM

Since the issue is resolved, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo


I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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