Posted 11 October 2010 - 11:01 PM
A couple of weeks ago my Lenovo laptop (running XP) started showing signs of malware. (I erroneously posted this to "Virus, Trojan, Spyware, and Malware Removal Logs" a week ago, and when I got no reply I realized I should have posted here first.) Here are my sympoms:
1. IE 8 will open up some other window, sometimes a page trying to sell something or with a "survey", more often it gets stuck on a blank page. Sometimes Ad-Aware will pop up saying it blocked a site. Often IE will just freeze.
2. Google searches redirect.
3. I get a "Generic Host Process for Win32 Services has encountered a problem and needs to close" message shortly after booting up the system.
4. At some point my audio stops working, and if I go to "Sounds and Audio Devices" it says "No audio device", and if I click on the sound icon on the taskbar I get "There are no active mixer devices available."
All this began happening right around the same time. I have run AVG, Malwarebytes, SuperAntiSpyware, etc. Some of them initially detected a few threats, but this had no real affect on the problems I've described. I would appreciate some help. I am new to this site, so while I try to follow the instructions for posting, if I've breached some protocol I apologize. Thanks.