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Searchassist.teoma.com Redirect


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13 replies to this topic

#1 swimmerfanx

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Posted 11 October 2010 - 03:02 PM

Hello,

I seem to have a problem with redirects in my internet browser. Usually, when I type something in, it gos to the Googles 'im feeling lucky' result. But recently, its been using searchassist by teoma. The weird thing is, it even redirects in Internet Explorer.

I have run Malwarebytes, Adaware, Spybot S&D, Superantispyware and none of them have helped. I checked the about:config in Firefox and its still set to use a google search when I type something in the address bar. It's an annoying thing that I can't seem to get rid of, help would be greatly appreciated!

Edited by Budapest, 11 October 2010 - 04:31 PM.
Moved from Virus, Trojan, Spyware, and Malware Removal Logs ~BP


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#2 coles1mom

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Posted 11 October 2010 - 06:38 PM

Good Evening swimmerfanx,

I had the same issue with yahoo. I needed to disable their search assist. Not sure if google is using teoma as well.
Then I deleted their toolbar, cleared my IE history, and emptied all temp folders.

Hope it works for you as well.

#3 swimmerfanx

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Posted 11 October 2010 - 07:38 PM

Good Evening swimmerfanx,

I had the same issue with yahoo. I needed to disable their search assist. Not sure if google is using teoma as well.
Then I deleted their toolbar, cleared my IE history, and emptied all temp folders.

Hope it works for you as well.

Thanks for the reply. However, I don't use Internet Explorer, I use FireFox, which is why I found it strange to have it redirecting searches to teoma on IE, when I never even use it. Im running an ESET online scanner and its picking up some things so I'll give an update after the scan finishes.

#4 boopme

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Posted 11 October 2010 - 11:24 PM

Post the ESEt and also run MBAM.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1
Download Link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#5 swimmerfanx

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Posted 12 October 2010 - 09:03 AM

Thanks for the quick reply.

Here's the MBAM log:

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4800

Windows 6.0.6002 Service Pack 2
Internet Explorer 7.0.6002.18005

10/12/2010 8:57:56 AM
mbam-log-2010-10-12 (08-57-56).txt

Scan type: Quick scan
Objects scanned: 136772
Time elapsed: 5 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Nothing found on ESET. Although I scanned earlier and it found and removed a Trojan.Downloader NAR from my Java folder

#6 boopme

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Posted 12 October 2010 - 10:33 AM

Hello, look in control panel>>add /remove for applications with "Ask" like Asktoolbar and remove them.

Do you use Open DNS?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 swimmerfanx

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Posted 12 October 2010 - 12:34 PM

I have removed the ask toolbar but the redirecting still remains. I do not use Open DNS

#8 boopme

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Posted 13 October 2010 - 10:50 AM

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.




If still redirecting>>>
Change your DNS Servers:
  • Go to Posted Image > Run... and in the open box, type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.
If the above commands did not resolve the problem, the next thing to try is to reset your network settings and Configure TCP/IP to use DNS.
  • Go to Posted Image > Control Panel, and choose Network Connections.
  • Right-click on your default connection, usually Local Area Connection or Dial-up Connection if you are using Dial-up, and and choose Properties.
  • Double-click on Internet Protocol (TCP/IP) or highlight it and select Properties.
  • Under the General tab, write down any settings in case you should need to change them back.
  • Select the button that says "Obtain an IP address automatically" or make sure the DNS server IP address is the same as provided by your ISP.
  • Select the button that says "Obtain DNS servers automatically".
  • If unknown Preferred or Alternate DNS servers are listed, uncheck the box that says "Use the following DNS server address".
  • Click OK twice to get out of the properties screen and restart your computer. If not prompted to reboot go ahead and reboot manually.
-- Vista users can refer to How to Change TCP/IP settings

CAUTION: It's possible that your ISP (Internet Service Provider) requires specific DNS settings here. Make sure you know if you need these settings or not BEFORE you make any changes or you may lose your Internet connection. If you're sure you do not need a specific DNS address,
then you may proceed.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 swimmerfanx

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Posted 14 October 2010 - 10:38 AM

Eset found nothing. The flush dns didn't stop the redirecting, and my settings are still on 'Obtain DNS servers automatically', same with the IP addresses. :thumbsup:

#10 boopme

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Posted 14 October 2010 - 12:23 PM

If this don't get it we will move you to DDS.

TDDS Killer
Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK. (If Vista, click on the Vista Orb and copy and paste the following into the Search field. (make sure you include the quotation marks) Then press Ctrl+Shift+Enter.)


    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • It may ask you to reboot the computer to complete the process. Allow it to do so.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 swimmerfanx

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Posted 14 October 2010 - 12:37 PM

Boop, I get this error when trying the above instructions:

Valid command line parameters:

-l <file_name> (path to log file)
-qpath <folder_name> (path to quarantine folder)
-qall (copy all objects to quarantine)
-qsus (copy all suspicious objects to quaratine.)
-qmbr (copy all mbr to quarantine)
-qcsvc <service_name> (copy service to quarantine)
-dcsvc <service_name> (delete service)

#12 boopme

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Posted 14 October 2010 - 01:52 PM

Swimmer I feel we need to get a deeper look before something goes seriously wrong.

Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 swimmerfanx

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Posted 14 October 2010 - 03:25 PM

I posted a new topic in that section. Gmer's options on the sides couldn't be checked or unchecked but I scanned and posted the log anways. Thanks for your help :thumbsup:

#14 boopme

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Posted 14 October 2010 - 04:08 PM

Thank you,look s proper and someone will be along to help you there.

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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