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Keep losing my sound

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2 replies to this topic

#1 wiskerluv


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Posted 10 October 2010 - 11:31 PM

I downloaded some midi files and when I try to play, I get a message that no mixer devices are installed. In Control Panel, all the sound properties are greyed out.

This happened yesterday and I ran in safe mode to "Last Known Good Configuration" which fixed the problem. However, I don't feel like doing that everytime I want sound. Might I have a virus or something causing this? I did have sound earlier today until I had to reboot then it happened again. Any help would be appreciated.

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#2 cryptodan


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Posted 11 October 2010 - 01:35 AM

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.

Publish a Snapshot using Speccy

The below is for those who cannot get online

Please take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

#3 Gabrial


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Posted 12 October 2010 - 02:19 PM

If your audio drivers are correctly installed in your device manager, this can be caused by a non-running service or a corrupted audio subsystem on the machine.

First check your drivers in the Device Manager to make sure they are installed and windows thinks they are working properly.

1. Click Start -> Run.
2. In the "Run..." window, type: devmgmt.msc and hit enter.
3. Look through the list, looking for any yellow or Exclamation Points (!) near any devices.

If there is a malfuntioning or disabled audio device it should be listed here with a ! by the name. If so, try to right click on the driver and click enable, or reinstall the audio driver.

If there isn't a problem here, it could be your Windows Audio service isn't running. Exit the Device Manager and start your Services applet.

1. Click Start -> Run.
2. Type: services.msc and press enter.
3. Scroll down to "Windows Audio" in the right-hand column and double-click on it.
4. Make sure the "Startup Type" is set to "Automatic" and click on the Start button under Service Status. The Windows Audio service should restart.

Check to see if the error with the volume control is resolved.

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