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google redirect virus, I think


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2 replies to this topic

#1 rosi

rosi

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  • Local time:06:10 AM

Posted 10 October 2010 - 10:21 PM

I am trying to repair a laptop that keeps redirecting google. It doesn't redirect everything, only certain things. Like if I search for "camera" and google comes back with Helixcamera.com, I click on Helixcamera.com and it sends me to shopcompareus.com. I have run every malware/spyware/antivirus program I can find and still no luck.

I tried running thru Bleepingcomputer's "Preparation Guide" and got as far as running GMER, but got a BSOD right in the middle of running it, so I will only attach the dds.txt file.

Please advise
wacko.gif


DDS (Ver_10-10-10.03) - NTFSx86
Run by Steve Hansen at 21:32:29.15 on Sun 10/10/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1289 [GMT -5:00]


============== Running Processes ===============

C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\o2flash.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\VM331_STI.EXE
C:\Program Files\Fujitsu\Fujitsu Hotkey Utility\IndicatorUty.exe
C:\Program Files\Fujitsu\FUJ02E3\FUJ02E3.exe
C:\Program Files\Fujitsu\Application Panel\QuickTouch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Fujitsu\BtnHnd\BtnHnd.exe
C:\Program Files\Fujitsu\SSUtility\FJSSDMN.exe
C:\Program Files\Fujitsu\PSUtility\TrayManager.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Fingerprint Sensor\ATSwpNav.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\Fujitsu\fjdvrupd\fjdvrupd.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\AirPort\APAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtProc.exe
C:\Program Files\Adobe\Acrobat 4.0\Distillr\AcroTray.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtBty.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\com.apple.DotMacSync.client.exe
C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Documents and Settings\Steve Hansen\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://illinoiscycling.org/modules/news/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
mRun: [HotKeysCmds] "c:\windows\system32\hkcmd.exe"
mRun: [Persistence] "c:\windows\system32\igfxpers.exe"
mRun: [RTHDCPL] "RTHDCPL.EXE"
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [331BigDog] "c:\windows\VM331_STI.EXE"
mRun: [IndicatorUtility] "c:\program files\fujitsu\fujitsu hotkey utility\IndicatorUty.exe"
mRun: [LoadFUJ02E3] "c:\program files\fujitsu\fuj02e3\FUJ02E3.exe"
mRun: [LoadFujitsuQuickTouch] "c:\program files\fujitsu\application panel\QuickTouch.exe"
mRun: [LoadBtnHnd] "c:\program files\fujitsu\btnhnd\BtnHnd.exe"
mRun: [TvOutSwitch] "c:\program files\fujitsu\dispswitch\DispSwitchLauncher.exe"
mRun: [SSUtility] "c:\program files\fujitsu\ssutility\FJSSDMN.exe"
mRun: [PSUtility] "c:\program files\fujitsu\psutility\TrayManager.exe"
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [ATSwpNav] "c:\program files\fingerprint sensor\ATSwpNav" -run
mRun: [OmniPass] "c:\program files\softex\omnipass\scureapp.exe"
mRun: [FJUPDNV_Chitose] c:\program files\fujitsu\fjdvrupd\fjdvrupd.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NeroCheck] "c:\windows\system32\NeroCheck.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [CanonSolutionMenu] "c:\program files\canon\solutionmenu\CNSLMAIN.exe" /logon
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [OpwareSE4] "c:\program files\scansoft\omnipagese4\OpwareSE4.exe"
mRun: [WrtMon.exe] "c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe"
mRun: [AirPort Base Station Agent] "c:\program files\airport\APAgent.exe"
mRun: [AppleSyncNotifier] "c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [HitmanPro35] "c:\program files\hitman pro 3.5\HitmanPro35.exe" /scan:boot
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
StartupFolder: c:\docume~1\steveh~1\startm~1\programs\startup\automa~1.lnk - c:\troopmaster software\automailer\AutoMailer.exe
StartupFolder: c:\docume~1\steveh~1\startm~1\programs\startup\nikonm~1.lnk - c:\program files\common files\nikon\monitor\NkMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 4.0\distillr\AcroTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\toshiba\bluetooth toshiba stack\TosBtMng.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\palmone\Hotsync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {A5ABA0BB-F195-40d8-A5E9-0801153E6597} - {2151DA8C-C5B6-4B4F-86AB-BDA449BF8747} - c:\program files\evernote\evernote\enbar.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1205690660281
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://attwm.webex.com/client/v_mywebex-t20-pso-attdevel2/webex/ieatgpc.cab
Notify: igfxcui - igfxdev.dll
Notify: OPXPGina - c:\program files\softex\omnipass\opxpgina.dll
Notify: PSUTY - PSUWNP.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\steveh~1\applic~1\mozilla\firefox\profiles\4q69qo92.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\documents and settings\steve hansen\application data\mozilla\firefox\profiles\4q69qo92.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\winnt_x86-msvc\components\WeaveCrypto.dll
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npatgpc.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - HiddenExtension: XULRunner: {76CD526C-3285-4478-AAED-11E727FB0059} - c:\documents and settings\shansen\local settings\application data\{76CD526C-3285-4478-AAED-11E727FB0059}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R0 FBIOSDRV;FBIOSDRV;c:\windows\system32\drivers\FBIOSDRV.SYS [2007-12-12 8960]
R0 FJGSDisk;G-Sensor Application Filter Driver;c:\windows\system32\drivers\FJGSDisk.sys [2007-12-12 7168]
R0 O2SDRDR;O2SDRDR;c:\windows\system32\drivers\o2sd.sys [2007-12-12 35456]
R3 FUJ02E3;Fujitsu FUJ02E3 Device Driver;c:\windows\system32\drivers\fuj02e3.sys [2007-12-12 4864]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2007-12-12 35968]
R3 vm331avs;VC0334 USB2.0 Digital Camera;c:\windows\system32\drivers\vm331avs.sys [2007-12-12 941056]
S0 uiseo;uiseo; [x]
S2 gupdate1c9c2dfa271b028;Google Update Service (gupdate1c9c2dfa271b028);c:\program files\google\update\GoogleUpdate.exe [2009-4-21 133104]
S3 ADVNTDRV;ADVNTDRV;c:\windows\system32\drivers\advntdrv.sys [1999-11-18 3872]
S3 bioschk;FPC BIOS Check Driver;c:\windows\system32\drivers\bioschk.sys [2008-3-14 3909]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]
S3 softctrl;Software Flow Control Driver;c:\windows\system32\drivers\softctrl.sys [2008-4-20 9760]

=============== Created Last 30 ================

2010-10-11 02:13:59 388096 ----a-r- c:\docume~1\steveh~1\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-10-10 21:40:04 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-10 21:40:03 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-10 21:21:11 -------- d-----w- C:\Combo-Fix17441C
2010-10-01 17:07:20 -------- d-----w- c:\docume~1\alluse~1\applic~1\U3
2010-10-01 02:21:46 -------- d-----w- C:\Combo-Fix
2010-10-01 00:33:12 16968 ----a-w- c:\windows\system32\drivers\hitmanpro35.sys
2010-10-01 00:32:54 -------- d-----w- c:\docume~1\alluse~1\applic~1\Hitman Pro
2010-10-01 00:32:53 -------- d-----w- c:\program files\Hitman Pro 3.5
2010-09-30 23:06:09 -------- d-sha-r- C:\cmdcons
2010-09-30 22:57:36 98816 ----a-w- c:\windows\sed.exe
2010-09-30 22:57:36 77312 ----a-w- c:\windows\MBR.exe
2010-09-30 22:57:36 256512 ----a-w- c:\windows\PEV.exe
2010-09-30 22:57:36 161792 ----a-w- c:\windows\SWREG.exe
2010-09-30 22:57:21 -------- d-----w- C:\ComboFix
2010-09-30 21:39:17 -------- d-----w- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2010-09-30 15:00:46 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-09-30 14:54:45 -------- d-----w- c:\docume~1\steveh~1\locals~1\applic~1\Sunbelt Software
2010-09-30 02:42:06 -------- d-----w- c:\docume~1\steveh~1\applic~1\Malwarebytes
2010-09-30 02:41:57 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-09-30 02:31:31 -------- d-----w- C:\utilities
2010-09-29 02:17:21 -------- d-----w- c:\program files\iPod
2010-09-29 02:17:11 -------- d-----w- c:\program files\iTunes
2010-09-27 14:22:34 -------- d-----w- c:\docume~1\steveh~1\locals~1\applic~1\PackageAware
2010-09-27 04:07:05 -------- d-----w- c:\program files\MSSOAP

==================== Find3M ====================

2010-09-08 16:17:46 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-09-08 16:17:46 69632 ----a-w- c:\windows\system32\QuickTime.qts
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-07-27 23:44:10 91424 ----a-w- c:\windows\system32\dnssd.dll
2010-07-27 23:44:10 197920 ----a-w- c:\windows\system32\dnssdX.dll
2010-07-27 23:44:10 107808 ----a-w- c:\windows\system32\dns-sd.exe
2010-07-22 15:49:15 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-07-22 05:57:20 5120 ----a-w- c:\windows\system32\xpsp4res.dll

============= FINISH: 21:33:20.03 ===============
















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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Local time:02:10 PM

Posted 17 October 2010 - 07:33 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download Rootkit Unhooker and save it to your Desktop
  • Double-click on RKUnhookerLE to run it
  • Click the Report tab, then click Scan
  • Check Drivers, Stealth and uncheck the rest
  • Click OK
  • Wait until it's finished and then go to File > Save Report
  • Save the report to your Desktop
Copy the entire contents of the report and paste it in a reply here.

Note - you may get this warning it is ok, just ignore: "Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • RKU log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 31 October 2010 - 05:40 AM

Due to lack of feedback, this topic will now be closed.

If you are the original topic starter and you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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