Posted 10 October 2010 - 07:40 PM
After turning on Dell Inspiron e1505, I get a blue screen with no mouse. Tried rebooting in safe mode, but it gets hung up after about 10 lines of drivers being installed. Tried rebooting from "last known working" but nothing. Pretty much tried every option in safe mode, but can't get to windows.
I did enter Dell's diagnostic (cntrl f11) and was able to see hard drive files through the norton ghost program which i never purchased, so i wasn't able to do a system restore. But all files are still there.
My guess is some driver might be corrupt in Windows XP Media Edition, but I am not sure. I am not sure how to reinstall drivers, the reinstall disk from Dell says it's not for that, but only to reinstall windows. I can't even get to the CD anyway since it doenst' show up when I enter safe mode.
Any thoughts where to go from here? Never reinstalled, so I dont know if I would lose my programs and files, but I can't do that, I need all those files!
Any help would be appreciated, thanks