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Need Help Computer is infected


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#1 c1225

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Posted 09 October 2010 - 09:35 PM

one of my kids downloaded "smart security". It is bad all it keeps telling me is i have viruses and trojans and a bunch of other stuff. this morning when i logged on it states that my windows vista is not genuine. It is going very slow and i can't get on several sites. SOMEBODY PLEASE HELP!!!! :thumbsup: :flowers:

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#2 boopme

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Posted 09 October 2010 - 09:45 PM

Hello and welcome. I will move this to the Am I Infected forum from Vista,as you are.

Please follow our Removal Guide here Remove Smart Security (Uninstall Guide).
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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