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System Crash after winsockxpfix.exe


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2 replies to this topic

#1 Tomas Winger

Tomas Winger

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Posted 09 October 2010 - 07:14 PM

hello,

Well, after a long day of geeking out, i still cant fix my computer.

I use Windows XP on a Lenovo T500.

I woke up this morning and had the "fake windows security alert" virus on my computer. After following another thread on this website, i removed the spyware and the continual popups. However, while the virus was on my laptop it prevented me from connecting to the internet. So, following another thread on this website, i downloaded winsockxpfix.exe which reinstalled my internet drivers(i believe.) I can now connect to the internet.

Currently, when i boot up my system in a normal boot, it reaches my desktop and after roughly 15 minutes i get an error message saying windows suffered a fatal system error, and i get the blue screen of death. Regardless of what services i enable upon boot, booting in normal xp leads to a system crash. Booting in safe mode, the computer does not crash.

At the top of the blue screen, i get the message :Driver IRQL less than or equal....
I am currently (and will continue until fixed) running my computer in safe mode (with networking) so as to access the internet and complete my work. I am assuming when i ran winsockxpfix.exe certain drivers were removed, leading to the system failure?

I have about 10 .dmp files saved in the minidump folder.


Can anybody help me out? i am extremely stressed.

Thank you

this is my Hijackthis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:15:58 PM, on 10/9/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17080)
Boot mode: Safe mode with network support

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSExplorer.EXE
C:Program FilesMozilla Firefoxfirefox.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32ctfmon.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe

R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://lenovo.msn.com
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Local Page =
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Local Page =
R1 - HKCUSoftwareMicrosoftInternet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:Program FilesMicrosoftSearch Enhancement PackSearch HelperSEPsearchhelperie.dll
O2 - BHO: Password Manager Browser Helper Object - {BF468356-BB7E-42D7-9F15-4F3B9BCFCED2} - C:Program FilesLenovoClient Security Solutiontvtpwm_ie_com.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:Program FilesWindows LiveToolbarwltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:Program FilesJavajre6libdeployjqsiejqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:Program FilesWindows LiveToolbarwltcore.dll
O4 - HKLM..Run: [MSConfig] C:WINDOWSPCHealthHelpCtrBinariesMSConfig.exe /auto
O4 - HKLM..Run: [KernelFaultCheck] %systemroot%system32dumprep 0 -k
O4 - HKLM..Run: [Persistence] C:WINDOWSsystem32igfxpers.exe
O4 - HKLM..Run: [IgfxTray] C:WINDOWSsystem32igfxtray.exe
O4 - HKLM..Run: [HotKeysCmds] C:WINDOWSsystem32hkcmd.exe
O4 - HKLM..Run: [cssauth] "C:Program FilesLenovoClient Security Solutioncssauth.exe" silent
O4 - HKCU..Run: [ctfmon.exe] C:WINDOWSsystem32ctfmon.exe
O4 - HKUSS-1-5-18..RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS.DEFAULT..RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~2Office12EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~2Office12ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:PROGRA~1MICROS~2Office12ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2Office12REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:WINDOWSNetwork Diagnosticxpnetdiag.exe
O9 - Extra button: (no name) - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:Program FilesLenovoClient Security Solutiontvtpwm_ie_com.dll
O9 - Extra 'Tools' menuitem: Lenovo Password Manager... - {F4F55DC8-0B69-4DFE-BA94-CB677B88B2A3} - C:Program FilesLenovoClient Security Solutiontvtpwm_ie_com.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - (no file)
O10 - Unknown file in Winsock LSP: c:windowssystem32nwprovau.dll
O16 - DPF: {A8B3A7FE-9C8D-4F15-9B01-8805BDF43B1B} (AMI Pictorial Control CWeb 2.1 SPa06) - https://mercypacs.com/ami/install/amiviewer.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:PROGRA~1COMMON~1SkypeSKYPE4~1.DLL
O23 - Service: Intel® Active Management Technology Local Management Service (LMS) - Intel Corporation - C:Program FilesIntelAMTLMS.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel® Corporation - C:Program FilesCommon FilesIntelWirelessCommonRegSrvc.exe
O23 - Service: Intel® PROSet/Wireless WiFi Service (S24EventMonitor) - Intel® Corporation - C:Program FilesIntelWiFibinS24EvMon.exe
O23 - Service: On Screen Display (TPHKSVC) - Lenovo Group Limited - C:Program FilesLENOVOHOTKEYTPHKSVC.exe
O23 - Service: TSS Core Service (TSSCoreService) - Lenovo - C:Program FilesLenovoClient Security Solutiontvttcsd.exe
O23 - Service: TVT Backup Protection Service - Unknown owner - C:Program FilesLenovoRescue and Recoveryrrpservice.exe
O23 - Service: TVT Backup Service - Lenovo Group Limited - C:Program FilesLenovoRescue and Recoveryrrservice.exe
O23 - Service: TVT Scheduler - Lenovo Group Limited - c:Program FilesCommon FilesLenovoSchedulertvtsched.exe
O23 - Service: TVT Windows Update Monitor (TVT_UpdateMonitor) - Lenovo Group Limited - C:Program FilesLenovoRescue and RecoveryUpdateMonitor.exe
O23 - Service: Intel® Active Management Technology User Notification Service (UNS) - Intel Corporation - C:Program FilesCommon FilesIntelPrivacy IconUNSUNS.exe

--
End of file - 6116 bytes

Edited by hamluis, 09 October 2010 - 07:46 PM.
Merged posts, moved from XP forum to Malware Removal Logs ~ Hamluis.


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#2 myrti

myrti

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Posted 17 October 2010 - 05:04 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    symmpi.sys
    adp3132.sys
    mv61xx.sys
    nvraid.sys
    /md5stop
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

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Posted 27 October 2010 - 06:29 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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