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No Display Output after adding new PCI-e component


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8 replies to this topic

#1 naifu

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Posted 09 October 2010 - 04:17 PM

Hi everyone, I came here today because I have an extremely frustrating problem that I can't find a solution for.

I recently ordered and received one PCI-e Multi I/O card: a Moschip MCS9901CV-AA(EoL);

it's a PCI-e (x1) card to add a Parallel port to my computer.

Problem is, when I add this component to my PC, the monitor will stop displaying anything. However, the video card, a NVIDIA GeForce 8600 GT, is still turning on.

When I take the component out, the monitor will display things normally.
Also I already installed the drivers for the PCI-e card, but it didn't do anything to help the problem.

I'm running Windows XP Professional Version 2002 SP2 32-bit

System specs:

CPU Intel® Pentium® D CPU 2.80GHz
Cpu Socket Socket 775 LGA
3GB of RAM

it's a Dell XPS 400 with no prior Parallel Ports.

Thanks to anyone reading.

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#2 hamluis

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Posted 09 October 2010 - 04:39 PM

Is this card new?

Does it require a PSU connection to function properly?

Did you get a manual/installation instructions with it?

Louis

#3 naifu

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Posted 09 October 2010 - 04:45 PM

The card is brand new, I got it from newegg...

The card itself does not need a PSU; however, my Graphics card does.

I got instructions that came in the box that it was in, and I followed every step to install the hardware properly. The steps were easy - it was as easy as installing any other PCI-e card.

Maybe it's the graphics card that isn't getting enough power?

Btw, thanks for the fast reply :thumbsup:

#4 hamluis

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Posted 09 October 2010 - 04:48 PM

http://support.dell.com/support/edocs/syst...hov.htm#1106656

Unless I'm more blind than I have historically been :thumbsup:, that board has no PCI-e slot. Therefore, you cannot employ PCI-e devices.

Louis

#5 naifu

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Posted 09 October 2010 - 05:07 PM

Hmm... That diagram of that motherboard doesn't look like the mobo that's inside of my case.

I'm pretty sure I have PCI-e slots in my mobo...

This one looks more like it:

http://support.dell.com/support/edocs/syst...v.htm#wp1053345

#6 hamluis

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Posted 09 October 2010 - 05:34 PM

Wrong diagram results in same thing as being blind :thumbsup:.

OK, then I'd have to say what I would do is...install said device on a different system, to obtain proof that it lives.

Louis

#7 naifu

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Posted 09 October 2010 - 11:36 PM

Hmm alright.

This time, I added the component to a Dell Dimension E310.

http://support.dell.com/support/edocs/syst...0.htm#wp1058089

The same thing happens - Monitor displays output without the PCI-e component; monitor doesn't display output with the PCI-e.

Faulty PCI-e component? :thumbsup:

#8 hamluis

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Posted 10 October 2010 - 05:12 AM

Two problems of the same nature on two different systems...I am from Missouri :thumbsup:...and that would be enough for me to ditch that component.

Louis

#9 Gabrial

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Posted 11 October 2010 - 12:00 AM

Could be a problem with an IRQ conflict with the video card. Default IRQ's are usually assigned by slot #. Try moving the card to another slot, or set the IRQ in your bios to not be shared if you have the ability. You can also boot into Windows and try to change the IRQ for your video card from 11 (default) to something else.

Do you get anything at all on the video port when the parallel card is in?

Edited by Gabrial, 11 October 2010 - 12:06 AM.





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