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New SATA DVD Drive Not Recognized


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#1 JPCofer

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Posted 09 October 2010 - 02:42 PM

I've removed the CD, CD/RW, floppy and zip drives from a Dell 4500. Installed a new HP dvd1260i with SATA connections. Local computer shop didn't have SATA-PATA converter board (per HP tip) and sold me SATA to IDE Adapter that plugs into mobo. I'm getting power to DVD drive but it's not recognized. Originally had hard drive in primary IDE slot and DVD in secondary. Have tried switching but still no luck. What am I missing? Or is the converter board mandatory?

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#2 killerx525

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Posted 11 October 2010 - 08:41 AM

Can't you just buy the SATA cable, that would be a lot easier rather then getting a converter?

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#3 dc3

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Posted 11 October 2010 - 08:51 AM

Have you rechecked the connection of the SATA to IDE cable?

Does this drive show up in My Computer or the Device Manager?

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#4 JPCofer

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Posted 11 October 2010 - 11:15 AM

Yes, rechecked the connections -- everything seems to be firmly in place. But no, the drive does not show up in My Computer. The floppy drive showed up in Device Manager but I disabled it.

#5 dc3

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Posted 11 October 2010 - 11:41 AM

It looks like your motherboard doesn't support SATA. You will need a SATA to PCI controller card as HP suggested.

Take a look at this controller card.

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#6 JPCofer

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Posted 11 October 2010 - 11:53 AM

Thanks. The part that HP suggested/showed is a board that fits onto the back of the DVD drive. Then the SATA cables come out of that into the motherboard. In other words, not a card that plugs into the motherboard. Same thing? (Just wanted to make sure before I ordered it...)

#7 DaChew

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Posted 11 October 2010 - 03:09 PM

Converters are always a "might work, might not" with dvd burners.

I would just use a pata/ide burner, there's a much higher chance of success.

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#8 JPCofer

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Posted 11 October 2010 - 04:56 PM

Good advice. Now if I can get refunds for the HP drive and the converter! Why are PC problems/issues never as easy to fix as you hope?




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