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Posted 09 October 2010 - 12:08 PM
Posted 09 October 2010 - 12:23 PM
Posted 09 October 2010 - 12:24 PM
Posted 09 October 2010 - 12:38 PM
The model is Pavilion dv4000 I have not consulted anyone yet. I can use my husbands desktop to access the internet.
What model HP laptop, please?
Did you consult the HP support webpage for your system...to see if they have any steps that they want you to take?
Do you have access to another system and the Internet?
Posted 09 October 2010 - 12:43 PM
I can get into the safe mode screen but when I select any of the options it appears at the bottom of the screen in blue and will not let me start the computer in anything but regular mode. I have tried all the options listed including Last Known Good Configuration.
Would you try Last Known Good Configuration
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
Posted 09 October 2010 - 01:21 PM
Posted 09 October 2010 - 01:30 PM
Would a lack of space cause my Safe Mode to stop working?
I have seen a few cases where the hard drive ran out of free space and caused similar problems?
Posted 09 October 2010 - 01:49 PM
Posted 09 October 2010 - 03:02 PM
Had warnings of low virual memory
Had you received any low disk space warnings?
Were there any prior signs of an infection/malware?
Posted 09 October 2010 - 03:23 PM
Posted 10 October 2010 - 01:46 PM
Posted 10 October 2010 - 05:00 PM
Edited by joseibarra, 10 October 2010 - 05:30 PM.
The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.
Posted 11 October 2010 - 12:26 AM
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