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Toshiba Satellite M70 keeps turning off randomly


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#1 killerx525

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Posted 09 October 2010 - 08:52 AM

My aunties laptop randomly keeps turning off randomly. The fan is not clog and the heat is fair. I have posted a speccy. I also updated the bios but that didn't solve the problem.

http://speccy.piriform.com/results/tgF1JxUSyr6nwTJsLAgYRep

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


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#2 dc3

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Posted 09 October 2010 - 09:57 AM

When this computer turns off does it just shut down as if the power was removed from it, or does Windows going through a proper Turn Off sequence?

Edit: I see that this computer only has SP2, as of last July Windows stopped support on any computer using Windows XP that doesn't have SP3. After this current problem is worked out I would suggest downloading SP3.

Edited by dc3, 09 October 2010 - 10:00 AM.

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#3 killerx525

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Posted 09 October 2010 - 04:50 PM

Yep it shuts down as if the power was removed from it. Also i'm gonna do a full windows update including the SP3 update, hoping won't turn off randomly. Note i've tried putting a cooler pad under the harddrive since it was the warmest part.

Note: When turning it on, it makes a long beeping noise, i usually have to repeatively press space bar so it can boot into windows. The bios is Phoneix and the speccy had the version of the bios which is the lastest. I recently updated the bios.

Edited by killerx525, 09 October 2010 - 05:06 PM.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#4 keyboardNinja

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Posted 09 October 2010 - 05:23 PM

MS Windows XP Professional 32-bit SP2
Installation Date: 09 October 2010, 21:43

So, is this a clean install?

Also, from http://www.pchell.com/hardware/beepcodes.shtml you should be able to find the appropriate pattern of beeps you are hearing. Note that Phoenix BIOS's don't have continuous beeps, only sets of beeps. Your "long beeping noise" is not precise enough to make a diagnosis. Please describe the beeps more accurately. :thumbsup:

I'm guessing it's a hardware problem.
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#5 killerx525

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Posted 09 October 2010 - 05:32 PM

Yes it was a recent clean install and someone said it was something to do with the RAM because i fitted a extra 1GB Ram into it. So i will run Mem test to test the ram.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#6 keyboardNinja

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Posted 09 October 2010 - 05:48 PM

Yeah, I was going to say it's probably the RAM. Let me know what comes back on the Memtest.
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#7 killerx525

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Posted 09 October 2010 - 06:24 PM

I just finish installing SP3 and now it is downloading all windows update, then i will run memtest.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#8 keyboardNinja

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Posted 09 October 2010 - 07:49 PM

Cool. :flowers: Keep me posted! :thumbsup:

Edited by keyboardNinja, 09 October 2010 - 07:49 PM.

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#9 killerx525

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Posted 09 October 2010 - 08:43 PM

Problem keyboardninja, the memtest was stuck when i booted into it. I got a screenshot. Also i nearly updated all of the windows update. Also when i ran the sfc scan the laptop turned off! The heat rised to 50 degree, so speccy says it is warm. At the moment i am really frustrated about this problem because my auntie uses this laptop daily for internet browsing and i can't seem to get this laptop up runnning. Also these other problems like when getting into the desktop half of the icons(bottom right) load but the others don't, so what i have to do is press the windows button then suddenly it load everyting up.


Edited by killerx525, 09 October 2010 - 08:46 PM.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#10 keyboardNinja

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Posted 09 October 2010 - 09:56 PM

Hmm...I would say take out that extra RAM stick and try again.

Was it working before you added the RAM?
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#11 killerx525

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Posted 09 October 2010 - 10:08 PM

Before the 512mb worked fine but it was a bit slow. Then i bought the RAM which is a geniune Kingston 1GB DDR2 and e laptop worked finely. 1 moth later stuff just got slower, so i decided to reformat. Also i realise after 15 mintues the harddrive temperature rised up to 55 degree!

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 killerx525

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Posted 09 October 2010 - 10:35 PM

I took the 1GB Ram out, but it still didn't work. So i took out the 512mb ram out then i put the 1GB ram but still didn't work. I also ran the memtest on a usb but that didn't work. I am now assuming the harddrive is one of the cause that makes the laptop turn off automatically.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#13 ThunderZ

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Posted 09 October 2010 - 10:47 PM

Also i realise after 15 mintues the harddrive temperature rised up to 55 degree!



That is way to hot. 55C = 131F
My advice is before you stress your hard drive any further back-up any data you do not want to possibly lose. Your hard drive may be on it`s way to hardware heaven.

Edited by ThunderZ, 09 October 2010 - 10:48 PM.


#14 dc3

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Posted 09 October 2010 - 10:53 PM

It sounds like your computer is overheating. Try using canned air to blow out the dust inside.

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#15 keyboardNinja

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Posted 09 October 2010 - 11:14 PM

That is way too hot.

I was about to disagree with you, but then I realized that was the hard drive temp...not the CPU. So yeah, that's a little too warm for the hard drive.

killerx525, I would say get the data off as ThunderZ suggested, and then run some tests (the first being a chkdsk).
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