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Infected


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#1 papajoe

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Posted 08 October 2010 - 07:29 PM

my other computer is infected (and getting re-infected) with all kinds of crap. i have run malwarebytes anti malware several times but it always finds new stuff. i have also run spybot and avg free with the same results. one of the results of this infection is a code 38 error on my keyboard (using the onscreen keyboard sucks) which has yet to go away. i'm using a wireless logitech keyboard and mouse which both work during boot, and in safe mode, but the keyboard fails at the welcome screen during normal start up. please help!

Edited by hamluis, 08 October 2010 - 07:35 PM.
Moved from XP forum to Am I Infected ~ Hamluis.


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#2 boopme

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Posted 08 October 2010 - 08:25 PM

Since we have safe mode let's do this.

Reboot into Safe Mode with Networking
How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode with Networking using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.


>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.

RKill....

Download and Run RKill
  • Please download RKill by Grinler from one of the 4 links below and save it to your desktop.

    Link 1
    Link 2
    Link 3
    Link 4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
  • A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
  • If nothing happens or if the tool does not run, please let me know in your next reply
Do not reboot your computer after running rkill as the malware programs will start again. Or if rebooting is required run it again.


If you continue having problems running rkill.com, you can download iExplore.exe or eXplorer.exe, which are renamed copies of rkill.com, and try them instead.



Next run Superantisypware (SAS):

Download and scan with SUPERAntiSpyware Free for Home Users
  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the Scanning Control tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen.
  • Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan.
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
If you have a problem downloading, installing or getting SAS to run, try downloading and using the SUPERAntiSpyware Portable Scanner instead. Save the randomly named file (i.e. SAS_1710895.COM) to a usb drive or CD and transfer to the infected computer. Then double-click on it to launch and scan. The file is randomly named to help keep malware from blocking the scanner.


Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.

Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 papajoe

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Posted 30 October 2010 - 11:14 AM

i apologize for taking so long to complete your instructions and respond but here we go. FYI this process did not fix anything yet.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 10/22/2010 at 08:16 PM

Application Version : 4.44.1000

Core Rules Database Version : 5737
Trace Rules Database Version: 3549

Scan type : Complete Scan
Total Scan Time : 02:12:43

Memory items scanned : 279
Memory threats detected : 0
Registry items scanned : 6527
Registry threats detected : 0
File items scanned : 119205
File threats detected : 70

Adware.Tracking Cookie
.collective-media.net [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.collective-media.net [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.doubleclick.net [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.atdmt.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.atdmt.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.atdmt.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.atdmt.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.ads.pointroll.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
ad.yieldmanager.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
www.trackimizer.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
.invitemedia.com [ C:\Documents and Settings\JMFH\Application Data\Mozilla\Firefox\Profiles\sclihh2f.default\cookies.sqlite ]
core.insightexpressai.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
crackle.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
media.heavy.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
media.mtvnservices.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
media.scanscout.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
media1.break.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
objects.tremormedia.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
s0.2mdn.net [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
secure-us.imrworldwide.com [ C:\Documents and Settings\LocalService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\WRKATH59 ]
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@adcloudmedia[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@ads.lycos[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@advertise[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@beacon.dmsinsights[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@bizzclick[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@bs.serving-sys[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@cdn.jemamedia[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@click.fastpartner[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@clickthrough.kanoodle[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@content.yieldmanager[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@content.yieldmanager[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@entrepreneurmedia.disqus[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@entrepreneur[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@gostats[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@homestore.122.2o7[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@kontera[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@legolas-media[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@revsci[2].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@serving-sys[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@tracking.realtor[1].txt
C:\Documents and Settings\LocalService.NT AUTHORITY\Cookies\system@womenentrepreneur[1].txt
crackle.com [ C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\S3MBW725 ]
media.mtvnservices.com [ C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\S3MBW725 ]
media1.break.com [ C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\S3MBW725 ]
secure-us.imrworldwide.com [ C:\Documents and Settings\NetworkService.NT AUTHORITY\Application Data\Macromedia\Flash Player\#SharedObjects\S3MBW725 ]
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@ad.yieldmanager[2].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@adbrite[2].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@adecn[1].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@adserver.adtechus[1].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@content.yieldmanager[1].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@dc.tremormedia[2].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@network.realmedia[1].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@questionmarket[2].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@realmedia[2].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@top5countdown.mevio[2].txt
C:\Documents and Settings\NetworkService.NT AUTHORITY\Cookies\system@www.burstnet[2].txt





Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/22/2010 9:44:31 PM
mbam-log-2010-10-22 (21-44-31).txt

Scan type: Quick scan
Objects scanned: 218203
Time elapsed: 58 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 30 October 2010 - 06:36 PM

Hello again,no problem... probably as both apps did not update and a far behind the current database of malware signtures. Please open each an select the update and run again.. Also we may as well add an online scan.

Please perform a scan with Eset Online Antiivirus Scanner.
This scan requires Internet Explorer to work. Vista/Windows 7 users need to run Internet Explorer as Administrator.
To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run As Administrator from the context menu.
  • Click the green Posted Image button.
  • Read the End User License Agreement and check the box:
  • Check Posted Image.
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Check Remove found threats and Scan potentially unwanted applications. (If given the option, choose "Quarantine" instead of delete.)
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • If offered the option to get information or buy software at any point, just close the window.
  • The scan will take a while so be patient and do NOT use the computer while the scan is running. Keep all other programs and windows closed.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop as ESETScan.txt.
  • Push the Posted Image button, then Finish.
  • Copy and paste the contents of ESETScan.txt in your next reply.
Note: A log.txt file will also be created and automatically saved in the C:\Program Files\EsetOnlineScanner\ folder.
If you did not save the ESETScan log, click Posted Image > Run..., then type or copy and paste everything in the code box below into the Open dialogue box:

C:\Program Files\ESET\EsetOnlineScanner\log.txt
  • Click Ok and the scan results will open in Notepad.
  • Copy and paste the contents of log.txt in your next reply.
-- Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

NOTE: In some instances if no malware is found there will be no log produced.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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