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ComboFix and BSOD on startup


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2 replies to this topic

#1 pj1016

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Posted 08 October 2010 - 10:37 AM

First of all - I blew it.

Yes, I'm an idiot and ran ComboFix unsupervised and now come crawling for help.

I was trying to get rid of a Google hijack/redirect problem so, despite the warnings to the contrary, I ran ComboFix.

Now, when I try to start the computer normally, I get "Stop: c00021a {Fatal System Error} The windows process terminated unexpectedly with a status c = 0x80000004 (0x00000000 0x00000000). The system has been shut down."

When I try to start from the Recovery Console, startup stops and the message is "The file AIC78U2.SY_ is corrupted. Press any key to continue."

Then, after pressing any key, I get "Startup failed; press any key to restart."

System is a Dell desktop running XP SP3.

So, what should I do to fix this?

I promise not to ever run ComboFix again without proper supervision!

Thanks,

pj

Edited by pj1016, 08 October 2010 - 10:37 AM.


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#2 JSntgRvr

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Posted 14 October 2010 - 12:03 PM

Hi, pj1016 smile.gif

welcome.gif

Sorry for the delay.

Try this please. You will need a CD to burn and a USB drive (Pen drive).

Download GETxPUD.exe to the desktop of your clean computer
  • Run GETxPUD.exe
  • A new folder will appear on the desktop.
  • Open the GETxPUD folder and click on the get&burn.bat
  • The program will download xpud_0.9.2.iso, and upon finished will open BurnCDCC ready to burn the image.
  • Click on Start and follow the prompts to burn the image to a CD.
  • Next download driver.sh to your USB drive
  • Remove the USB & CD and insert it in the sick computer
  • Boot the Sick computer with the CD you just burned
  • The computer must be set to boot from the CD
  • Gently tap F12 and choose to boot from the CD
  • Follow the prompts
  • A Welcome to xPUD screen will appear
  • Press File
  • Expand mnt
  • sda1,2...usually corresponds to your HDD
  • sdb1 is likely your USB
  • Click on the folder that represents your USB drive (sdb1 ?)
  • Confirm that you see driver.sh that you downloaded there
  • Press Tool at the top
  • Choose Open Terminal
  • Type bash driver.sh
  • Press Enter
  • After it has finished a report will be located on your USB drive named report.txt
  • Remove the USB drive and insert it back in your working computer and navigate to report.txt

    Please note - all text entries are case sensitive
Copy and paste the report.txt for my review

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#3 JSntgRvr

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Posted 19 October 2010 - 10:42 PM

Due to the lack of feedback this Topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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If I have helped you, consider making a donation to help me continue the fight against Malware!
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