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Sound just stopped working in Monitor


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#1 samuel3

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Posted 08 October 2010 - 04:14 AM

Was playing music then i went afk and it stopped. Checked all wires restarted computer and no sound is coming but when i plug in my headset the music/sound is fine.

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#2 Platypus

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Posted 08 October 2010 - 04:56 AM

Where do you plug your headset, a socket on the monitor, or do you unplug the lead from the monitor & plug the headset straight into the computer?

If you plug into the monitor, and the headset works OK, then looks like either the monitor speakers have stopped working, or maybe a little switch in the socket has stuck sending the sound to the headset, & doesn't switch back to speaker when the headset is unplugged.

If you have to plug the headset straight into the computer, then the lead carrying the sound to the monitor might have failed, or the sound circuit inside the monitor has a problem. Or there is a hidden volume control on the monitor that has muted the monitor sound - button, knob or menu option?
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#3 samuel3

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Posted 08 October 2010 - 07:07 AM

I plug the headset in to the socket on the computer.

The monitor is not muted.

#4 Platypus

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Posted 08 October 2010 - 06:44 PM

The computer is producing sound OK then, so that points us either to the audio cable to the monitor (probably unlikely to lose both channels at once) or an internal fault in the monitor's sound circuit.
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#5 samuel3

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Posted 09 October 2010 - 10:06 AM

So i need to replace a new cable that runs from monitor to the computer?

The black wire that goes into the green socket in the monitor?

Edited by samuel3, 09 October 2010 - 10:06 AM.


#6 Platypus

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Posted 09 October 2010 - 04:28 PM

That would prove whether it is faulty or not. Since it might prove the fault to be in the monitor, it could be best to either:

1) Borrow a good cable from someone & try that
2) Measure the cable with a multimeter
3) Use the cable to connect something else that uses the same plugs, like an MP3 player to an MP3 socket in a car, & see if that works.

Any of these methods would check if the cable is good or bad, without buying one, which would be a waste if it still doesn't work. If the cable is proven to be OK, the sound circuit in the monitor has a fault.
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#7 samuel3

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Posted 10 October 2010 - 11:08 AM

I put the cable thats goes into the computer from monitor into my MP3 no sound came though the monitor.

So it means i need another monitor?

..

#8 samuel3

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Posted 10 October 2010 - 02:19 PM

Fixed. I was being dumb it was on mute..

#9 Platypus

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Posted 10 October 2010 - 04:39 PM

At least it cost nothing to fix! Thanks for letting us know the result. :thumbsup:
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