Posted 07 October 2010 - 03:44 PM
I just had Charter hook up TV and internet in my new apartment. The technician used his laptop to run some tests and whatnot after it was hooked up, and said I should be averaging 8-10mbps (as I had purchased). He told me he was unable to hook up to my router and was only responsible for supplying a working internet connection, the networking I would have to do myself. This is fine with me. I got everything hooked up and if I go to speedtest.net, I am getting ~.44 mbps. This is terribly slow and I am very unhappy. Before I raise hell with Charter, I want to make sure there isn't something else that could be the problem.
Here is my setup:
cable from wall > cable modem (Scientific Atlanta 2100) > ethernet to router (Netgear WGR614 v9) > ethernet to Xbox 360/ wireless to 2 laptops
I don't know if there is something wrong with my setup or some settings I need to change in the router or modem, but this isn't going to work.