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virus jump-redirects browsers and has corrupted Outlook


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5 replies to this topic

#1 dayers11

dayers11

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  • Local time:04:34 AM

Posted 07 October 2010 - 03:35 PM

I picked up a virus from an email last week - I saw it start and tried to close it before it had time to execute but it was too late.

It has my browsers messed up - all of them IE Safari and Mozilla. They either hang or redirect to other sites, expecially when using the search engines (which I have been doing lots of trying to find a solution for this!)

Google browser opens with the Aw, Snap window and won't do anything else.

Biggest Problem is Outlook wont open - it does for a second then asks to go into safe mode - however safe mode won't open either.

I've run Malwarebyes and Adaware - plus I have ESET on this comp at all times.

Im serious about the food pantry donation - I donate to a local one every week, and I'll increase my donation if someone can help me fix this - kind of a pay it forward thing. (and be very grateful to you!)

Here is my recent Hijack this log ( it keeps getting longer the more I try to fix this):

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:16:39 PM, on 10/7/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r213367\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\VM301Snap.exe
C:\WINDOWS\Domino.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Zecter\ZumoDrive\zumodrive.exe
C:\Documents and Settings\dayers\Local Settings\Application Data\Google\Update\1.2.183.29\GoogleCrashHandler.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files\Yahoo!\Companion\Installs\cpn1\ytbb.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/?fr=fp-yie8
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?fr=fp-yie8
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USREL/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: @C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\npwinext.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
O4 - HKLM\..\Run: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ChangeTPMAuth] C:\Program Files\Wave Systems Corp\Common\ChangeTPMAuth.exe /T:NTRU12
O4 - HKLM\..\Run: [WavXMgr] C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
O4 - HKLM\..\Run: [SecureUpgrade] "C:\Program Files\Wave Systems Corp\SecureUpgrade.exe"
O4 - HKLM\..\Run: [EmbassySecurityCheck] "C:\Program Files\Wave Systems Corp\EMBASSY Security Setup\EMBASSYSecurityCheck.exe"
O4 - HKLM\..\Run: [DellControlPoint] "C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM301Snap.exe Camera-D2
O4 - HKLM\..\Run: [Domino] C:\WINDOWS\Domino.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [PDF5 Registry Controller] C:\Program Files\Nuance\PDF Converter 5\RegistryController.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [Nuance PDF Converter 5-reminder] "C:\Program Files\Nuance\PDF Converter 5\Ereg\Ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\Nuance\PDF Converter 5\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [Bing Bar] "C:\Program Files\MSN Toolbar\Platform\5.0.1449.0\mswinext.exe"
O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [EPSON Stylus Photo R260 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE /FU "C:\WINDOWS\TEMP\E_S606.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [EPSON Stylus CX7400 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE /FU "C:\WINDOWS\TEMP\E_S696.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [ZumoDrive] C:\Program Files\Zecter\ZumoDrive\ZumoLauncher.lnk
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\dayers\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - Startup: LimeWire On Startup.lnk = C:\Program Files\LimeWire\LimeWire.exe
O4 - Global Startup: Dell ControlPoint System Manager.lnk = C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O8 - Extra context menu item: Open with Nuance PDF Converter 5.0 - res://C:\Program Files\Nuance\PDF Converter 5\cnvres_eng.dll /100
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/vers...vex-2.2.5.0.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1243938294312
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.0...oUploader55.cab
O16 - DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3} (DellSystem.Scanner) - http://xserv.dell.com/DellDriverScanner/DellSystem.CAB
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Symantec pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Dell ControlPoint Button Service (buttonsvc32) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
O23 - Service: Credential Vault Host Control Service - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
O23 - Service: Credential Vault Host Storage - Broadcom Corporation - C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
O23 - Service: Dell ControlPoint System Manager (dcpsysmgrsvc) - Dell Inc. - C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
O23 - Service: DeltaCopy Server (DeltaCopyService) - Unknown owner - C:\Program Files\DeltaCopy\DCServce.exe (file missing)
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SecureStorageService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Secure Storage Manager\SecureStorageService.exe
O23 - Service: Audio Service (STacSV) - IDT, Inc. - c:\drivers\audio\r213367\stacsv.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: NTRU TSS v1.2.1.29 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU TCG Software Stack\bin\tcsd_win32.exe
O23 - Service: TdmService - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 18186 bytes

Edited by Orange Blossom, 07 October 2010 - 03:47 PM.
Move to log forum. ~ OB


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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  • Gender:Male
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  • Local time:04:34 AM

Posted 14 October 2010 - 11:56 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo




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If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#3 dayers11

dayers11
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  • Local time:04:34 AM

Posted 16 October 2010 - 09:37 PM

Hi Gringo and thanks for your help - Sorry to not reply sooner - I didn't have email notification set up right. Should be on it now.

Below are the logs you requested.

Here are some problems - I am using ESET Security Suite - I see the virus has edited ESET to allow all sorts of things through my firewall- it also has blocks on these to I can't disable or remove them.

It also has my Office Outlook blocked - I think this was through ESET as well - I tried uninstalling office and reinstalling, but guess what? Right I can't install office again - so now I have nothing !! Widows is running and IE works for the most part, but links get redirected to search sites I've never heard of now and again.

*******
defogger_disable by jpshortstuff (23.02.10.1)
Log created at 21:20 on 16/10/2010 (dayers)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-

*******


DDS (Ver_10-10-10.03) - NTFSx86
Run by dayers at 21:21:14.53 on Sat 10/16/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2000.1132 [GMT -4:00]

AV: AVG Internet Security 2011 *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: ESET Smart Security 3.0 *On-access scanning disabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *disabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}
FW: AVG Firewall *enabled* {8decf618-9569-4340-b34a-d78d28969b66}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\drivers\audio\r213367\stacsv.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostControlService.exe
C:\Program Files\Broadcom Corporation\Broadcom USH Host Components\CV\bin\HostStorageService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\Program Files\Symantec\pcAnywhere\awhost32.exe
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\WINDOWS\system32\AESTFltr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Wave Systems Corp\Services Manager\Docmgr\bin\WavXDocMgr.exe
C:\Program Files\Wave Systems Corp\SecureUpgrade.exe
C:\Program Files\Dell\Dell ControlPoint\Dell.ControlPoint.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Zecter\ZumoDrive\zumodrive.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgr.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Wave Systems Corp\Trusted Drive Manager\TdmService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Dell\Dell ControlPoint\DCPButtonSvc.exe
C:\Program Files\Dell\Dell ControlPoint\System Manager\DCPSysMgrSvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Skype\Toolbars\Shared\SkypeNames2.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\dayers\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uSearch Page =
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearchAssistant =
mSearchAssistant =
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn1\YTSingleInstance.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [EPSON Stylus Photo R260 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatibna.exe /fu "c:\windows\temp\E_S606.tmp" /EF "HKCU"
uRun: [EPSON Stylus CX7400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticda.exe /fu "c:\windows\temp\E_S696.tmp" /EF "HKCU"
uRun: [ZumoDrive] c:\program files\zecter\zumodrive\ZumoLauncher.lnk
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [AESTFltr] %SystemRoot%\system32\AESTFltr.exe /NoDlg
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ChangeTPMAuth] c:\program files\wave systems corp\common\ChangeTPMAuth.exe /T:NTRU12
mRun: [WavXMgr] c:\program files\wave systems corp\services manager\docmgr\bin\WavXDocMgr.exe
mRun: [SecureUpgrade] "c:\program files\wave systems corp\SecureUpgrade.exe"
mRun: [EmbassySecurityCheck] "c:\program files\wave systems corp\embassy security setup\EMBASSYSecurityCheck.exe"
mRun: [DellControlPoint] "c:\program files\dell\dell controlpoint\Dell.ControlPoint.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [BigDogPath] c:\windows\VM301Snap.exe Camera-D2
mRun: [Domino] c:\windows\Domino.exe
mRun: [PDF5 Registry Controller] c:\program files\nuance\pdf converter 5\RegistryController.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [Nuance PDF Converter 5-reminder] "c:\program files\nuance\pdf converter 5\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\nuance\pdf converter 5\ereg\Ereg.ini"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [BlackBerryAutoUpdate] c:\program files\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
StartupFolder: c:\docume~1\dayers\startm~1\programs\startup\limewi~1.lnk - c:\program files\limewire\LimeWire.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dellco~1.lnk - c:\program files\dell\dell controlpoint\system manager\DCPSysMgr.exe
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: Open with Nuance PDF Converter 5.0 - c:\program files\nuance\pdf converter 5\cnvres_eng.dll /100
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1243938294312
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8CFCF42C-1C64-47D6-AEEC-F9D001832ED3} - hxxp://xserv.dell.com/DellDriverScanner/DellSystem.CAB
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: PCANotify - PCANotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Authentication Packages = msv1_0 wvauth nwprovau
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dayers\applic~1\mozilla\firefox\profiles\0f3c9z39.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - prefs.js: network.proxy.ftp - :0
FF - prefs.js: network.proxy.gopher - :0
FF - prefs.js: network.proxy.http - :0
FF - prefs.js: network.proxy.socks - :0
FF - prefs.js: network.proxy.ssl - :0
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\microsoft\search enhancement pack\search helper\firefoxextension\searchhelperextension\components\SEPsearchhelperff.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - HiddenExtension: z: No Registry Reference - c:\program files\mozilla firefox\extensions\{ff848555-4bd0-c8da-a76f-6fabe3140ae4}

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-10-5 64288]
R1 awlegacy;awlegacy;c:\windows\system32\drivers\AWLEGACY.sys [2007-3-30 17848]
R1 CbFs;CbFs;c:\windows\system32\drivers\cbfs.sys [2010-1-7 147416]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2007-4-19 133968]
R2 awhost32;Symantec pcAnywhere Host Service;c:\program files\symantec\pcanywhere\awhost32.exe [2008-9-5 136568]
R2 buttonsvc32;Dell ControlPoint Button Service;c:\program files\dell\dell controlpoint\DCPButtonSvc.exe [2008-12-29 320800]
R2 Credential Vault Host Control Service;Credential Vault Host Control Service;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostControlService.exe [2009-1-22 808296]
R2 Credential Vault Host Storage;Credential Vault Host Storage;c:\program files\broadcom corporation\broadcom ush host components\cv\bin\HostStorageService.exe [2009-1-22 20840]
R2 dcpsysmgrsvc;Dell ControlPoint System Manager;c:\program files\dell\dell controlpoint\system manager\DCPSysMgrSvc.exe [2009-2-6 443168]
R2 ekrn;Eset Service;c:\program files\eset\eset smart security\ekrn.exe [2009-10-7 472280]
R3 AESTAud;AE Audio Service;c:\windows\system32\drivers\AESTAud.sys [2009-5-7 112512]
R3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
R3 cvusbdrv;Broadcom USH CV;c:\windows\system32\drivers\cvusbdrv.sys [2009-5-7 32808]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y5132.sys [2009-5-7 240344]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [2009-5-7 109568]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys --> c:\windows\system32\drivers\avgrkx86.sys [?]
S0 cerc6;cerc6; [x]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys --> c:\windows\system32\drivers\avgldx86.sys [?]
S1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys --> c:\windows\system32\drivers\avgmfx86.sys [?]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys --> c:\windows\system32\drivers\avgtdix.sys [?]
S2 avgfws;AVG Firewall;"c:\program files\avg\avg10\avgfws.exe" --> c:\program files\avg\avg10\avgfws.exe [?]
S2 AVGIDSAgent;AVGIDSAgent;"c:\program files\avg\avg10\identity protection\agent\bin\avgidsagent.exe" --> c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [?]
S2 avgwd;AVG WatchDog;"c:\program files\avg\avg10\avgwdsvc.exe" --> c:\program files\avg\avg10\avgwdsvc.exe [?]
S2 DeltaCopyService;DeltaCopy Server;"c:\program files\deltacopy\dcservce.exe" --> c:\program files\deltacopy\DCServce.exe [?]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-8-12 1357464]
S2 MSSQL$NOVAFLOWEMMS;MSSQL$NOVAFLOWEMMS;c:\program files\microsoft sql server\mssql$novaflowemms\binn\sqlservr.exe -snovaflowemms --> c:\program files\microsoft sql server\mssql$novaflowemms\binn\sqlservr.exe -sNOVAFLOWEMMS [?]
S3 AsfAlrt;AsfAlrt Service;c:\windows\system32\drivers\Asfalrt.sys [2007-4-19 42832]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2010-7-12 30432]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriver.sys --> c:\windows\system32\drivers\AVGIDSDriver.Sys [?]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\avgidsfilter.sys --> c:\windows\system32\drivers\AVGIDSFilter.Sys [?]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshim.sys --> c:\windows\system32\drivers\AVGIDSShim.Sys [?]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-8-12 15008]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2010-10-1 38224]
S3 NvtSp50;NvtSp50 NDIS Protocol Driver;c:\windows\system32\drivers\nvtsp50.sys --> c:\windows\system32\drivers\NvtSp50.sys [?]
S3 SQLAgent$NOVAFLOWEMMS;SQLAgent$NOVAFLOWEMMS;c:\program files\microsoft sql server\mssql$novaflowemms\binn\sqlagent.exe -i novaflowemms --> c:\program files\microsoft sql server\mssql$novaflowemms\binn\sqlagent.EXE -i NOVAFLOWEMMS [?]
S4 AW_HOST;AW_HOST;c:\windows\system32\drivers\AW_HOST5.sys [2007-3-30 18232]

=============== Created Last 30 ================

2010-10-16 16:41:15 -------- d-----w- c:\windows\system32\wbem\repository\FS
2010-10-16 16:41:15 -------- d-----w- c:\windows\system32\wbem\Repository
2010-10-16 15:21:59 -------- d-----w- c:\program files\Microsoft Office(2)
2010-10-16 15:18:54 -------- d-----w- c:\program files\Microsoft(2).NET
2010-10-15 16:43:29 93096 ----a-w- c:\windows\system32\IncContxMenu.dll
2010-10-15 16:43:29 2169256 ----a-w- c:\windows\system32\Incinerator.dll
2010-10-15 16:43:20 9341 ----a-w- c:\windows\system32\drivers\filedisk.sys
2010-10-15 16:41:53 30208 ----a-w- c:\windows\system32\iolobtdfg.exe
2010-10-15 16:41:53 12288 ----a-w- c:\windows\system32\smrgdf.exe
2010-10-15 16:41:28 -------- d-----w- c:\program files\iolo
2010-10-15 16:26:42 -------- d-sh--w- C:\found.000
2010-10-15 16:03:57 74703 ----a-w- c:\windows\system32\mfc45.dll
2010-10-15 15:19:24 -------- d-----w- c:\docume~1\dayers\applic~1\iolo
2010-10-15 15:19:24 -------- d-----w- c:\docume~1\alluse~1\applic~1\iolo
2010-10-15 14:37:41 272128 -c----w- c:\windows\system32\dllcache\bthport.sys
2010-10-15 14:36:16 455680 -c----w- c:\windows\system32\dllcache\mrxsmb.sys
2010-10-15 14:31:02 2189952 -c----w- c:\windows\system32\dllcache\ntoskrnl.exe
2010-10-15 14:31:02 2146304 -c----w- c:\windows\system32\dllcache\ntkrnlmp.exe
2010-10-15 14:31:02 2024448 -c----w- c:\windows\system32\dllcache\ntkrpamp.exe
2010-10-15 14:31:01 2066816 -c----w- c:\windows\system32\dllcache\ntkrnlpa.exe
2010-10-15 13:13:59 30208 -c--a-w- c:\windows\system32\dllcache\sm87w.dll
2010-10-15 13:12:57 10129408 -c--a-w- c:\windows\system32\dllcache\hwxkor.dll
2010-10-15 13:11:59 68608 -c--a-w- c:\windows\system32\dllcache\iisext51.dll
2010-10-15 13:09:47 16384 -c--a-w- c:\windows\system32\dllcache\isignup.exe
2010-10-15 13:09:47 16384 ----a-w- c:\program files\internet explorer\connection wizard\isignup.exe
2010-10-15 12:58:36 24661 -c--a-w- c:\windows\system32\dllcache\spxcoins.dll
2010-10-15 12:58:36 24661 ----a-w- c:\windows\system32\spxcoins.dll
2010-10-15 12:58:36 13312 -c--a-w- c:\windows\system32\dllcache\irclass.dll
2010-10-15 12:58:36 13312 ----a-w- c:\windows\system32\irclass.dll
2010-10-15 12:58:26 16535 ----a-r- c:\windows\SETF4.tmp
2010-10-15 12:58:24 1088840 ----a-r- c:\windows\SETE8.tmp
2010-10-15 12:58:22 1296669 ----a-r- c:\windows\SETE5.tmp
2010-10-15 08:47:21 -------- d-----w- c:\windows\Dell
2010-10-08 13:57:13 -------- d-----w- c:\docume~1\dayers\applic~1\AVG
2010-10-07 21:29:50 -------- d-----w- c:\docume~1\dayers\applic~1\AVG10
2010-10-07 21:23:46 -------- d--h--w- c:\docume~1\alluse~1\applic~1\Common Files
2010-10-07 21:15:49 -------- d-----w- c:\docume~1\alluse~1\applic~1\AVG10
2010-10-07 20:36:35 -------- d-----w- c:\docume~1\alluse~1\applic~1\MFAData
2010-10-06 14:44:27 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-10-06 14:44:27 423656 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2010-10-06 03:27:16 64288 ----a-w- c:\windows\system32\drivers\Lbd.sys
2010-10-06 03:27:11 95024 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2010-10-06 03:21:43 -------- dc-h--w- c:\docume~1\alluse~1\applic~1\{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-10-06 03:21:13 -------- d-----w- c:\program files\Lavasoft
2010-10-05 20:37:19 -------- d-----w- c:\docume~1\dayers\locals~1\applic~1\Yahoo
2010-10-05 20:28:36 -------- dc-h--w- c:\windows\ie8
2010-10-05 19:42:09 388096 ----a-r- c:\docume~1\dayers\applic~1\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2010-10-05 19:42:07 -------- d-----w- c:\program files\Trend Micro
2010-10-03 23:51:57 61048 ----a-w- c:\windows\system32\NicInstY.dll
2010-10-03 21:11:48 -------- d-----w- C:\80eacc3404f160289f
2010-10-03 20:58:32 -------- d-----w- c:\docume~1\dayers\locals~1\applic~1\Deployment
2010-10-03 03:22:20 -------- d--h--w- c:\windows\msdownld.tmp
2010-10-03 03:15:16 -------- d-----w- c:\program files\Bing Bar Installer
2010-10-02 03:39:41 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-10-02 03:39:39 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-10-02 03:30:36 0 ----a-w- c:\windows\invcol.tmp
2010-10-02 02:16:52 -------- d-----w- c:\docume~1\dayers\applic~1\Malwarebytes
2010-10-02 02:16:42 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-10-02 02:16:42 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2010-09-18 16:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-08-13 12:53:02 5120 ----a-w- c:\windows\system32\xpsp4res.dll

============= FINISH: 21:22:23.59 ===============


****************




UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-10-10.03)

Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 10/15/2010 9:14:50 AM
System Uptime: 10/16/2010 9:10:55 PM (0 hours ago)

Motherboard: Dell Inc. | | 0F328M
Processor: Intel Pentium III Xeon processor | Microprocessor | 2392/266mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 233 GiB total, 167.036 GiB free.
E: is CDROM ()
Z: is Removable

==== Disabled Device Manager Items =============

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: MCSTRM
Device ID: ROOT\LEGACY_MCSTRM\0000
Manufacturer:
Name: MCSTRM
PNP Device ID: ROOT\LEGACY_MCSTRM\0000
Service: MCSTRM

Class GUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
Description: Terminal Server Device Redirector
Device ID: ROOT\RDPDR\0000
Manufacturer: (Standard system devices)
Name: Terminal Server Device Redirector
PNP Device ID: ROOT\RDPDR\0000
Service: rdpdr

==== System Restore Points ===================

RP1: 10/15/2010 9:35:29 AM - System Checkpoint
RP2: 10/15/2010 10:35:41 AM - Configured Microsoft Office Professional Plus 2007
RP3: 10/15/2010 10:37:36 AM - Software Distribution Service 3.0
RP4: 10/15/2010 11:11:35 AM - Software Distribution Service 3.0
RP5: 10/15/2010 12:19:15 PM - Removed AVG 2011
RP6: 10/15/2010 12:20:48 PM - Removed AVG 2011
RP7: 10/15/2010 1:12:35 PM - Configured Microsoft Office Professional Plus 2007
RP8: 10/15/2010 4:11:24 PM - Configured Microsoft Office Professional Plus 2007
RP9: 10/15/2010 4:14:56 PM - Configured Microsoft Office Professional Plus 2007
RP10: 10/15/2010 4:18:42 PM - Removed Microsoft Office Professional Plus 2007
RP11: 10/15/2010 9:21:52 PM - Restore Operation
RP12: 10/15/2010 9:52:03 PM - Installed Microsoft Office Professional Plus 2007
RP13: 10/15/2010 9:54:26 PM - Installed Microsoft Office Professional Plus 2007
RP14: 10/15/2010 9:57:28 PM - Installed Microsoft Office Professional Plus 2007
RP15: 10/15/2010 9:58:16 PM - Restore Operation
RP16: 10/15/2010 10:12:32 PM - Installed Microsoft Office Professional Plus 2007
RP17: 10/15/2010 10:27:50 PM - Installed Microsoft Office Professional Plus 2007
RP18: 10/15/2010 10:48:02 PM - Software Distribution Service 3.0
RP19: 10/16/2010 10:54:19 AM - Installed Microsoft Office Professional 2007
RP20: 10/16/2010 10:58:31 AM - Installed Microsoft Office Professional 2007
RP21: 10/16/2010 12:05:57 PM - Installed Microsoft Office Professional 2007
RP22: 10/16/2010 12:29:18 PM - Installed Microsoft Fix it 50493
RP23: 10/16/2010 12:31:37 PM - Installed Microsoft Office Professional 2007
RP24: 10/16/2010 12:40:01 PM - Restore Operation
RP25: 10/16/2010 12:46:10 PM - Software Distribution Service 3.0

==== Installed Programs ======================

AAC Decoder
Acrobat.com
Ad-Aware
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3.3
All Day Battery Life Configuration
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AutoUpdate
AVG 2011
AVG PC Tuneup 2011
BioAPI Framework
biolsp patch
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
Broadcom USH Host Components
Choice Guard
Dell ControlPoint Security Manager
Dell ControlPoint System Manager
Dell Driver Download Manager
Dell Embassy Trust Suite by Wave Systems
Dell Security Device Driver Pack
Dell Touchpad
Dell Wireless WLAN Card Utility
DigVid
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Plus Web Player
DivX Version Checker
Document Manager Lite
EMBASSY Security Center
EMBASSY Security Setup
Epson Print CD
EPSON Printer Software
EPSON Scan
ESC Home Page Plugin
ESET Smart Security
GameSpy Arcade
Gemalto
H.264 Decoder
HiJackThis
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel® Graphics Media Accelerator Driver
Intel® Network Connections 14.6.7.0
Intel® PRO Alerting Agent
Intel® Matrix Storage Manager
IrfanView (remove only)
iTunes
Java Auto Updater
Java™ 6 Update 21
Junk Mail filter update
LimeWire 5.5.8
LiveUpdate 3.3 (Symantec Corporation)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server Desktop Engine (NOVAFLOWEMMS)
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
MKV Splitter
MobileMe Control Panel
Mozilla Firefox (3.5.9)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
NovaflowEMMS
NTRU TCG Software Stack
Nuance PDF Converter 5
OGA Notifier 2.0.0048.0
OverDrive Media Console
PowerDVD DX
Preboot Manager
Private Information Manager
QuickTime
Roxio Activation Module
Roxio Creator Audio
Roxio Creator BDAV Plugin
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Drag-to-Disc
Roxio Express Labeler 3
Roxio Media Manager
Roxio Update Manager
Safari
Scansoft PDF Converter
Secure Update
Security Update for 2007 Microsoft Office System (KB2277947)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB982312)
Security Update for 2007 Microsoft Office System (KB982331)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB982308)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office Outlook 2007 (KB980376)
Security Update for Microsoft Office PowerPoint 2007 (KB982158)
Security Update for Microsoft Office Publisher 2007 (KB982124)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2251419)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Wizards
Segoe UI
Skype Toolbars
Skype™ 4.2
Sonic CinePlayer Decoder Pack
Spelling Dictionaries Support For Adobe Reader 9
Starcraft
Symantec pcAnywhere
Trusted Drive Manager
tsp patch
Unity Web Player
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Outlook 2007 Junk Email Filter (kb2279264)
V CAST Music with Rhapsody
VC80CRTRedist - 8.0.50727.4053
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VZAccess Manager for RIM
Wave Infrastructure Installer
Wave Support Software
WebFldrs XP
Winamp
Windows Driver Package - Dell Inc. PBADRV System (01/07/2008 1.0.1.5)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format Runtime
Windows Media Player 11
Windows Presentation Foundation
WinZip 12.1
XML Paper Specification Shared Components Pack 1.0
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
ZumoDrive

==== Event Viewer Messages From Past Week ========

10/15/2010 9:35:55 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005,

parameter2 805a3a9f, parameter3 9871e804, parameter4 00000000.
10/15/2010 9:34:01 AM, error: Service Control Manager [7038] - The DeltaCopyService service was

unable to log on as .\dayers with the currently configured password due to the following error:

Logon failure: unknown user name or bad password. To ensure that the service is configured

properly, use the Services snap-in in Microsoft Management Console (MMC).
10/15/2010 9:34:01 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds)

waiting for the Roxio Hard Drive Watcher 9 service to connect.
10/15/2010 9:34:01 AM, error: Service Control Manager [7000] - The DeltaCopy Server service

failed to start due to the following error: The service did not start due to a logon failure.
10/15/2010 9:16:33 AM, error: Setup [60055] - Windows Setup encountered non-fatal errors during

installation. Please check the setuperr.log found in your Windows directory for more

information.
10/15/2010 9:10:57 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the

service SENS with arguments "" in order to run the server:

{D3938AB0-5B9D-11D1-8DD2-00AA004ABD5E}
10/15/2010 10:28:27 AM, error: PlugPlayManager [12] - The device 'HL-DT-ST DVD+-RW GSA-U20N'

(IDE\CdRomHL-DT-ST_DVD+-RW_GSA-U20N_______________A101____\4&3ac9d9dd&0&0.1.0) disappeared from

the system without first being prepared for removal.
10/15/2010 10:28:27 AM, error: iaStor [9] - The device, \Device\Ide\iaStor0, did not respond

within the timeout period.
10/15/2010 10:08:09 AM, error: SCardSvr [610] - Smart Card Reader 'Broadcom Corp Contacted

SmartCard 0' rejected IOCTL GET_STATE: The device has been removed.

==== End Of File ===========================


**********************


RkU Version: 3.8.388.590, Type LE (SR2)
==============================================
OS Name: Windows XP
Version 5.1.2600 (Service Pack 3)
Number of processors #2
==============================================
>Drivers
==============================================
0xB7D61000 C:\WINDOWS\system32\DRIVERS\igxpmp32.sys 6279168 bytes (Intel Corporation, Intel Graphics Miniport Driver)
0xBF2E8000 C:\WINDOWS\System32\igxpdx32.DLL 3837952 bytes (Intel Corporation, DirectDraw® Driver for Intel® Graphics Technology)
0xBF058000 C:\WINDOWS\System32\igxpdv32.DLL 2686976 bytes (Intel Corporation, Component GHAL Driver)
0x804D7000 C:\WINDOWS\system32\ntkrnlpa.exe 2150400 bytes (Microsoft Corporation, NT Kernel & System)
0x804D7000 PnpManager 2150400 bytes
0x804D7000 RAW 2150400 bytes
0x804D7000 WMIxWDM 2150400 bytes
0xBF800000 Win32k 1855488 bytes
0xBF800000 C:\WINDOWS\System32\win32k.sys 1855488 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x9DAE0000 C:\WINDOWS\system32\drivers\sthda.sys 1486848 bytes (IDT, Inc., IDT PC Audio)
0xB7B89000 C:\WINDOWS\system32\DRIVERS\bcmwl5.sys 1290240 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0x961DD000 C:\WINDOWS\System32\Drivers\dump_iaStor.sys 892928 bytes
0xB9E2B000 iaStor.sys 892928 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xB9D2B000 Ntfs.sys 577536 bytes (Microsoft Corporation, NT File System Driver)
0xB7ACD000 C:\WINDOWS\system32\DRIVERS\Wdf01000.sys 503808 bytes (Microsoft Corporation, WDF Dynamic)
0x9D7DD000 C:\WINDOWS\system32\DRIVERS\mrxsmb.sys 458752 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xB7A47000 C:\WINDOWS\system32\DRIVERS\update.sys 385024 bytes (Microsoft Corporation, Update Driver)
0x9D9C2000 C:\WINDOWS\system32\DRIVERS\tcpip.sys 364544 bytes (Microsoft Corporation, TCP/IP Protocol Driver)
0x95E5F000 C:\WINDOWS\system32\DRIVERS\srv.sys 356352 bytes (Microsoft Corporation, Server driver)
0x95EDE000 C:\WINDOWS\system32\DRIVERS\eamon.sys 315392 bytes (ESET, Amon monitor)
0xBFFA0000 C:\WINDOWS\System32\ATMFD.DLL 286720 bytes (Adobe Systems Incorporated, Windows NT OpenType/Type 1 Font Driver)
0x943C9000 C:\WINDOWS\System32\Drivers\HTTP.sys 266240 bytes (Microsoft Corporation, HTTP Protocol Stack)
0xB7D10000 C:\WINDOWS\system32\DRIVERS\e1y5132.sys 249856 bytes (Intel Corporation, Intel® Gigabit Network Connection NDIS 5.1 deserialized driver)
0xBF024000 C:\WINDOWS\System32\igxpgd32.dll 212992 bytes (Intel Corporation, Intel Graphics 2D Driver)
0x9616B000 C:\WINDOWS\system32\DRIVERS\WavxDMgr.sys 204800 bytes (Wave Systems Corp., WavX Document Manager Filter Driver)
0xB9F79000 ACPI.sys 188416 bytes (Microsoft Corporation, ACPI Driver for NT)
0xB7B48000 C:\WINDOWS\system32\DRIVERS\Apfiltr.sys 184320 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0x95FCB000 C:\WINDOWS\system32\DRIVERS\mrxdav.sys 184320 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0xB9CFE000 NDIS.sys 184320 bytes (Microsoft Corporation, NDIS 5.1 wrapper driver)
0x9D84D000 C:\WINDOWS\system32\DRIVERS\rdbss.sys 176128 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0xB7CC4000 C:\WINDOWS\system32\DRIVERS\HDAudBus.sys 163840 bytes (Windows ® Server 2003 DDK provider, High Definition Audio Bus Driver v1.0a)
0x9D93A000 C:\WINDOWS\system32\DRIVERS\netbt.sys 163840 bytes (Microsoft Corporation, MBT Transport driver)
0x96020000 C:\WINDOWS\system32\DRIVERS\nwrdr.sys 163840 bytes (Microsoft Corporation, NetWare Redirector File System Driver)
0xB9F05000 dmio.sys 155648 bytes (Microsoft Corp., Veritas Software, NT Disk Manager I/O Driver)
0x9D962000 C:\WINDOWS\system32\DRIVERS\ipnat.sys 155648 bytes (Microsoft Corporation, IP Network Address Translator)
0x9DABC000 C:\WINDOWS\system32\drivers\portcls.sys 147456 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0xB7CEC000 C:\WINDOWS\system32\DRIVERS\USBPORT.SYS 147456 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x9BA90000 C:\WINDOWS\system32\drivers\cbfs.sys 143360 bytes (EldoS Corporation, Callback File System Driver)
0xB9051000 C:\WINDOWS\system32\DRIVERS\ks.sys 143360 bytes (Microsoft Corporation, Kernel CSA Library)
0x9D918000 C:\WINDOWS\System32\drivers\afd.sys 139264 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x806E4000 ACPI_HAL 134400 bytes
0x806E4000 C:\WINDOWS\system32\hal.dll 134400 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0xB9E0B000 fltMgr.sys 131072 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x9DA76000 C:\WINDOWS\system32\drivers\IntcHdmi.sys 131072 bytes (Intel® Corporation, Intel® High Definition Audio HDMI)
0xB9F2B000 ftdisk.sys 126976 bytes (Microsoft Corporation, FT Disk Driver)
0xB9F4A000 pcmcia.sys 122880 bytes (Microsoft Corporation, PCMCIA Bus Driver)
0x9DAA0000 C:\WINDOWS\system32\drivers\AESTAud.sys 114688 bytes (Andrea Electronics Corporation, Andrea Audio Driver)
0xB9CE4000 Mup.sys 106496 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x96152000 C:\WINDOWS\System32\Drivers\DLAIFS_M.SYS 102400 bytes (Roxio, Drive Letter Access Component)
0x96125000 C:\WINDOWS\System32\Drivers\DLAUDF_M.SYS 94208 bytes (Roxio, Drive Letter Access Component)
0xB9DE2000 DRVMCDB.SYS 94208 bytes (Sonic Solutions, Device Driver)
0xB9DCB000 KSecDD.sys 94208 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0xB7AB6000 C:\WINDOWS\system32\DRIVERS\ndiswan.sys 94208 bytes (Microsoft Corporation, MS PPP Framing Driver (Strong Encryption))
0x9613C000 C:\WINDOWS\System32\Drivers\DLAUDFAM.SYS 90112 bytes (Roxio, Drive Letter Access Component)
0x960FB000 C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys 90112 bytes (Microsoft Corporation, NWLINK2 IPX Protocol Driver)
0x96096000 C:\WINDOWS\system32\drivers\wdmaud.sys 86016 bytes (Microsoft Corporation, MMSYSTEM Wave/Midi API mapper)
0x96111000 C:\WINDOWS\system32\DRIVERS\epfw.sys 81920 bytes (ESET, Eset Personal Firewall driver)
0xB7B75000 C:\WINDOWS\system32\DRIVERS\sdbus.sys 81920 bytes (Microsoft Corporation, SecureDigital Bus Driver)
0xB7D4D000 C:\WINDOWS\system32\DRIVERS\VIDEOPRT.SYS 81920 bytes (Microsoft Corporation, Video Port Driver)
0x9DA1B000 C:\WINDOWS\system32\DRIVERS\ipsec.sys 77824 bytes (Microsoft Corporation, IPSec Driver)
0xB9DB8000 WudfPf.sys 77824 bytes (Microsoft Corporation, Windows Driver Foundation - User-mode Driver Framework Platform Driver)
0xBF000000 C:\WINDOWS\System32\drivers\dxg.sys 73728 bytes (Microsoft Corporation, DirectX Graphics Driver)
0x9D988000 C:\WINDOWS\system32\DRIVERS\epfwtdi.sys 73728 bytes (ESET, Eset Personal Firewall TDI filter)
0xBF012000 C:\WINDOWS\System32\igxprd32.dll 73728 bytes (Intel Corporation, Intel Graphics 2D Rotation Driver)
0xB9DF9000 sr.sys 73728 bytes (Microsoft Corporation, System Restore Filesystem Filter Driver)
0xB9F68000 pci.sys 69632 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0xB7AA5000 C:\WINDOWS\system32\DRIVERS\psched.sys 69632 bytes (Microsoft Corporation, MS QoS Packet Scheduler)
0x97C59000 C:\WINDOWS\System32\Drivers\Cdfs.SYS 65536 bytes (Microsoft Corporation, CD-ROM File System Driver)
0xBA228000 C:\WINDOWS\system32\DRIVERS\cdrom.sys 65536 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0xBA248000 C:\WINDOWS\system32\DRIVERS\nic1394.sys 65536 bytes (Microsoft Corporation, IEEE1394 Ndis Miniport and Call Manager)
0x9D8C8000 C:\WINDOWS\system32\DRIVERS\nwlnknb.sys 65536 bytes (Microsoft Corporation, NWLINK2 IPX Netbios Protocol Driver)
0xBA0B8000 ohci1394.sys 65536 bytes (Microsoft Corporation, 1394 OpenHCI Port Driver)
0xA0A44000 C:\WINDOWS\system32\DRIVERS\arp1394.sys 61440 bytes (Microsoft Corporation, IP/1394 Arp Client)
0xA1BD3000 C:\WINDOWS\system32\drivers\drmk.sys 61440 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0xA0A74000 C:\WINDOWS\system32\DRIVERS\easdrv.sys 61440 bytes (ESET, Eset AntiStealth driver)
0xBA118000 Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xBA238000 C:\WINDOWS\system32\DRIVERS\redbook.sys 61440 bytes (Microsoft Corporation, Redbook Audio Filter Driver)
0xBA258000 C:\WINDOWS\system32\DRIVERS\rimmptsk.sys 61440 bytes (REDC, RICOH SD Driver)
0xB9728000 C:\WINDOWS\system32\drivers\sysaudio.sys 61440 bytes (Microsoft Corporation, System Audio WDM Filter)
0xA1BE3000 C:\WINDOWS\system32\DRIVERS\usbhub.sys 61440 bytes (Microsoft Corporation, Default Hub Driver for USB)
0xBA0C8000 C:\WINDOWS\system32\DRIVERS\1394BUS.SYS 57344 bytes (Microsoft Corporation, 1394 Bus Device Driver)
0xBA308000 C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys 57344 bytes (Microsoft Corporation, NWLINK2 SPX Protocol Driver)
0xBA108000 C:\WINDOWS\system32\DRIVERS\CLASSPNP.SYS 53248 bytes (Microsoft Corporation, SCSI Class System Dll)
0xBA268000 C:\WINDOWS\system32\DRIVERS\i8042prt.sys 53248 bytes (Microsoft Corporation, i8042 Port Driver)
0xB9798000 C:\WINDOWS\system32\DRIVERS\rasl2tp.sys 53248 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xBA0E8000 VolSnap.sys 53248 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0xBA278000 C:\WINDOWS\system32\DRIVERS\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0xB9778000 C:\WINDOWS\system32\DRIVERS\raspptp.sys 49152 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x9D908000 C:\WINDOWS\system32\DRIVERS\usbccid.sys 49152 bytes (Microsoft Corporation, USB CCID Driver)
0xA4CBD000 C:\WINDOWS\System32\Drivers\cvusbdrv.sys 45056 bytes (Broadcom Corporation, Broadcom Credential Vault USB Driver)
0xA5E26000 C:\WINDOWS\System32\Drivers\DRVNDDM.SYS 45056 bytes (Roxio, Device Driver Manager)
0xBA298000 C:\WINDOWS\system32\DRIVERS\Epfwndis.sys 45056 bytes (ESET, Eset Personal Firewall NDIS filter)
0xA0A34000 C:\WINDOWS\System32\Drivers\Fips.SYS 45056 bytes (Microsoft Corporation, FIPS Crypto Driver)
0xBA218000 C:\WINDOWS\system32\DRIVERS\imapi.sys 45056 bytes (Microsoft Corporation, IMAPI Kernel Driver)
0xBA0D8000 MountMgr.sys 45056 bytes (Microsoft Corporation, Mount Manager)
0xBA138000 PBADRV.sys 45056 bytes (Dell Inc, PBA Support Driver)
0xB9788000 C:\WINDOWS\system32\DRIVERS\raspppoe.sys 45056 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0xBA0A8000 isapnp.sys 40960 bytes (Microsoft Corporation, PNP ISA Bus Driver)
0xA1BF3000 C:\WINDOWS\System32\Drivers\NDProxy.SYS 40960 bytes (Microsoft Corporation, NDIS Proxy)
0xBA128000 PxHelp20.sys 40960 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0xB83EE000 C:\WINDOWS\system32\DRIVERS\termdd.sys 40960 bytes (Microsoft Corporation, Terminal Server Driver)
0xBA148000 AVGIDSEH.Sys 36864 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0xA5E96000 C:\WINDOWS\system32\drivers\bcmwlnpf.sys 36864 bytes (CACE Technologies, npf)
0xBA0F8000 disk.sys 36864 bytes (Microsoft Corporation, PnP Disk Driver)
0xBA288000 C:\WINDOWS\system32\DRIVERS\intelppm.sys 36864 bytes (Microsoft Corporation, Processor Device Driver)
0xB9768000 C:\WINDOWS\system32\DRIVERS\msgpc.sys 36864 bytes (Microsoft Corporation, MS General Packet Classifier)
0xA0A54000 C:\WINDOWS\system32\DRIVERS\netbios.sys 36864 bytes (Microsoft Corporation, NetBIOS interface driver)
0x935E3000 C:\WINDOWS\System32\Drivers\Normandy.SYS 36864 bytes (RKU Driver)
0xA0A64000 C:\WINDOWS\system32\DRIVERS\wanarp.sys 36864 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0xBA3B8000 C:\WINDOWS\System32\Drivers\DLABMFSM.SYS 32768 bytes (Roxio, Drive Letter Access Component)
0xBA358000 C:\WINDOWS\System32\Drivers\Modem.SYS 32768 bytes (Microsoft Corporation, Modem Device Driver)
0xA109B000 C:\WINDOWS\System32\Drivers\Npfs.SYS 32768 bytes (Microsoft Corporation, NPFS Driver)
0x9EB5F000 C:\WINDOWS\system32\DRIVERS\usbccgp.sys 32768 bytes (Microsoft Corporation, USB Common Class Generic Parent Driver)
0xBA440000 C:\WINDOWS\system32\DRIVERS\usbehci.sys 32768 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0xBA348000 C:\WINDOWS\system32\DRIVERS\avgfwdx.sys 28672 bytes (AVG Technologies CZ, s.r.o., AVG Firewall intermediate miniport driver)
0xBA3C0000 C:\WINDOWS\System32\Drivers\DLABOIOM.SYS 28672 bytes (Roxio, Drive Letter Access Component)
0xA1DD5000 C:\WINDOWS\system32\DRIVERS\HIDPARSE.SYS 28672 bytes (Microsoft Corporation, Hid Parsing Library)
0xBA378000 C:\WINDOWS\system32\DRIVERS\RimSerial.sys 28672 bytes (Research in Motion Ltd, RIM Virtual Serial Driver)
0xBA3B0000 C:\WINDOWS\System32\Drivers\DLAOPIOM.SYS 24576 bytes (Roxio, Drive Letter Access Component)
0xA1DDD000 C:\WINDOWS\System32\Drivers\DLARTL_M.SYS 24576 bytes (Roxio, Shared Driver Component)
0xBA498000 C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys 24576 bytes (GEAR Software Inc., CD DVD Filter)
0xBA4B0000 C:\WINDOWS\system32\DRIVERS\kbdclass.sys 24576 bytes (Microsoft Corporation, Keyboard Class Driver)
0xBA4A8000 C:\WINDOWS\system32\DRIVERS\mouclass.sys 24576 bytes (Microsoft Corporation, Mouse Class Driver)
0xBA438000 C:\WINDOWS\system32\DRIVERS\usbuhci.sys 24576 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0xA1DCD000 C:\WINDOWS\System32\drivers\vga.sys 24576 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0xA10A3000 C:\WINDOWS\System32\Drivers\Msfs.SYS 20480 bytes (Microsoft Corporation, Mailslot driver)
0xBA328000 PartMgr.sys 20480 bytes (Microsoft Corporation, Partition Manager)
0xBA368000 C:\WINDOWS\system32\DRIVERS\ptilink.sys 20480 bytes (Parallel Technologies, Inc., Parallel Technologies DirectParallel IO Library)
0xBA370000 C:\WINDOWS\system32\DRIVERS\raspti.sys 20480 bytes (Microsoft Corporation, PTI DirectParallel® mini-port/call-manager driver)
0xBA360000 C:\WINDOWS\system32\DRIVERS\TDI.SYS 20480 bytes (Microsoft Corporation, TDI Wrapper)
0x967AD000 C:\WINDOWS\System32\watchdog.sys 20480 bytes (Microsoft Corporation, Watchdog Driver)
0xBA4C0000 C:\WINDOWS\system32\DRIVERS\BATTC.SYS 16384 bytes (Microsoft Corporation, Battery Class Driver)
0xA087D000 C:\WINDOWS\system32\ckldrv.sys 16384 bytes
0xBA59C000 C:\WINDOWS\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xBA4C8000 Gernuwa.sys 16384 bytes (Symantec Corporation, pcAnywhere AWUNREG Driver)
0xB8F1A000 C:\WINDOWS\system32\DRIVERS\mssmbios.sys 16384 bytes (Microsoft Corporation, System Management BIOS Driver)
0x996A3000 C:\WINDOWS\system32\DRIVERS\ndisuio.sys 16384 bytes (Microsoft Corporation, NDIS User mode I/O Driver)
0x9DA72000 C:\WINDOWS\system32\DRIVERS\SMCLIB.SYS 16384 bytes (Microsoft Corporation, Smard Card Driver Library)
0xBA4C4000 ACPIEC.sys 12288 bytes (Microsoft Corporation, ACPI Embedded Controller Driver)
0xA089D000 C:\WINDOWS\System32\Drivers\awlegacy.sys 12288 bytes (Symantec Corporation, pcAnywhere Legacy Driver Module)
0xBA4B8000 C:\WINDOWS\system32\BOOTVID.dll 12288 bytes (Microsoft Corporation, VGA Boot Driver)
0xBA4BC000 compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0xB9CB8000 C:\WINDOWS\System32\Drivers\DLAPoolM.SYS 12288 bytes (Roxio, Drive Letter Access Component)
0x97A6F000 C:\WINDOWS\System32\drivers\Dxapi.sys 12288 bytes (Microsoft Corporation, DirectX API Driver)
0xA0F83000 C:\WINDOWS\System32\Drivers\i2omgmt.SYS 12288 bytes (Microsoft Corporation, I2O Utility Filter)
0xB8F22000 C:\WINDOWS\system32\DRIVERS\ndistapi.sys 12288 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0xA0899000 C:\WINDOWS\system32\DRIVERS\rasacd.sys 12288 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0xBA5A0000 C:\WINDOWS\system32\DRIVERS\wmiacpi.sys 12288 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0xBA64A000 C:\WINDOWS\system32\drivers\awechomd.sys 8192 bytes (Symantec Corporation, pcAnywhere Video Miniport Driver)
0xBA648000 C:\WINDOWS\System32\Drivers\Beep.SYS 8192 bytes (Microsoft Corporation, BEEP Driver)
0xBA5AE000 DLACDBHM.SYS 8192 bytes (Roxio, Shared Driver Component)
0xBA5AC000 dmload.sys 8192 bytes (Microsoft Corp., Veritas Software., NT Disk Manager Startup Driver)
0xBA646000 C:\WINDOWS\System32\Drivers\Fs_Rec.SYS 8192 bytes (Microsoft Corporation, File System Recognizer Driver)
0xBA5A8000 C:\WINDOWS\system32\KDCOM.DLL 8192 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0xBA64C000 C:\WINDOWS\System32\Drivers\mnmdd.SYS 8192 bytes (Microsoft Corporation, Frame buffer simulator)
0xBA64E000 C:\WINDOWS\System32\DRIVERS\RDPCDD.sys 8192 bytes (Microsoft Corporation, RDP Miniport)
0xBA5FC000 C:\WINDOWS\System32\Drivers\RootMdm.sys 8192 bytes (Microsoft Corporation, Legacy Non-Pnp Modem Device Driver)
0xBA5FE000 C:\WINDOWS\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0xBA642000 C:\WINDOWS\system32\DRIVERS\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
0xBA5AA000 C:\WINDOWS\system32\DRIVERS\WMILIB.SYS 8192 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xBA7FA000 C:\WINDOWS\system32\DRIVERS\audstub.sys 4096 bytes (Microsoft Corporation, AudStub Driver)
0x9654D000 C:\WINDOWS\System32\Drivers\DLADResM.SYS 4096 bytes (Roxio, Drive Letter Access Component)
0xBA6F8000 C:\WINDOWS\System32\drivers\dxgthk.sys 4096 bytes (Microsoft Corporation, DirectX Graphics Driver Thunk)
0xA0D02000 C:\WINDOWS\System32\Drivers\Null.SYS 4096 bytes (Microsoft Corporation, NULL Driver)
0xBA670000 C:\WINDOWS\system32\DRIVERS\OPRGHDLR.SYS 4096 bytes (Microsoft Corporation, ACPI Operation Registration Driver)
==============================================
>Stealth
==============================================
0x00D80000 Hidden Image-->SmithMicro.Common.dll [ EPROCESS 0x89332580 ] PID: 2108, 118784 bytes
0x03410000 Hidden Image-->Dell.DcpPlugin.dll [ EPROCESS 0x89332580 ] PID: 2108, 28672 bytes
0x03D70000 Hidden Image-->Dell.SystemOverview.Plugin.dll [ EPROCESS 0x89332580 ] PID: 2108, 331776 bytes
0x03830000 Hidden Image-->msvcm80.dll [ EPROCESS 0x88A91020 ] PID: 2092, 507904 bytes
0x00CE0000 Hidden Image-->msvcm80.dll [ EPROCESS 0x889E9BC0 ] PID: 3348, 507904 bytes
0x03330000 Hidden Image-->SmithMicro.Controls.dll [ EPROCESS 0x89332580 ] PID: 2108, 552960 bytes
0x03610000 Hidden Image-->TdmUtilC.dll [ EPROCESS 0x889E9BC0 ] PID: 3348, 708608 bytes



#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:04:34 AM

Posted 16 October 2010 - 09:49 PM

:multiple Anti Virus programs:
    It looks like you are operating your computer with multiple Anti Virus programs running in memory at once:

    AV: AVG Internet Security 2011
    AV: ESET Smart Security 3.0


    Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

    Please remove one of them.


I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"
    In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#5 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 18 October 2010 - 11:18 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • Local time:04:34 AM

Posted 21 October 2010 - 11:05 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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