Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Need Help with my HijackThis log


  • This topic is locked This topic is locked
3 replies to this topic

#1 ameera fairooz

ameera fairooz

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:02:48 PM

Posted 07 October 2010 - 08:58 AM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:01 PM, on 10/7/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security

2010\avp.exe
C:\Program Files\Gigabyte\EasySaver\ESSVR.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
D:\university softwares\matlab\New

Folder\webserver\bin\win32\matlabserver.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Zoom\bin\MonServiceUDisk.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security

2010\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\HI\My

Documents\Downloads\utorrent.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security

2010\klwtblfs.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

about:blank
R0 - HKLM\Software\Microsoft\Internet

Explorer\Search,SearchAssistant =

http://search.live.com/sphome.aspx
R3 - URLSearchHook: Messenger Plus Live Toolbar -

{9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Program

Files\Messenger_Plus_Live\tbMes1.dll
O2 - BHO: AcroIEHelperStub -

{18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO -

{59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program

Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} -

(no file)
O2 - BHO: Windows Live Sign-in Helper -

{9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

Files\Common Files\Microsoft Shared\Windows

Live\WindowsLiveLogin.dll
O2 - BHO: Messenger Plus Live Toolbar -

{9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Program

Files\Messenger_Plus_Live\tbMes1.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper -

{DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: link filter bho -

{E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program

Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O2 - BHO: JQSIEStartDetectorImpl -

{E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program

Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Messenger Plus Live Toolbar -

{9b339f6e-ddcd-401b-8764-230adbd01761} - C:\Program

Files\Messenger_Plus_Live\tbMes1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds]

C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence]

C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program

Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common

Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common

Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google

Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky

Lab\Kaspersky Internet Security 2010\avp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "C:\Documents and Settings\HI\My

Documents\Downloads\utorrent.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows

Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ares] "G:\DRIVE D\Program Files\Ares\Ares.exe"

-h
O4 - HKCU\..\Run: [OfficeSyncProcess] C:\Program Files\Microsoft

Office\Office14\MSOSYNC.EXE
O4 - HKLM\..\Policies\Explorer\Run: [] 
O4 - HKUS\S-1-5-19\..\RunOnce: [] (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [] (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [] (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program

Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program

Files\Kaspersky Lab\Kaspersky Internet Security

2010\ie_banner_deny.htm
O8 - Extra context menu item: Add to Google Photos Screensa&ver -

res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res:///105
O9 - Extra button: &Virtual keyboard -

{4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program

Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: URLs c&heck -

{CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program

Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: (no name) -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{7865476D-FFF1-4B7F-8EE2-2

D405FFCFA6F}: NameServer = 192.168.30.1
O17 -

HKLM\System\CCS\Services\Tcpip\..\{D69C5E79-A83C-47EC-AA95-

1C70BA55BFC9}: NameServer = 192.168.30.1
O18 - Protocol: skype4com -

{FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs:

C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KA

SPER~1\KASPER~1\kloehk.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab -

C:\Program Files\Kaspersky Lab\Kaspersky Internet Security

2010\avp.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) -

Unknown owner - C:\Program Files\Common Files\Symantec

Shared\ccSvcHst.exe (file missing)
O23 - Service: ES lite Service for program management. (ES lite

Service) - Unknown owner - C:\Program

Files\Gigabyte\EasySaver\ESSVR.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun

Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown owner -

D:\university softwares\matlab\New

Folder\webserver\bin\win32\matlabserver.exe
O23 - Service: NMSAccess - Unknown owner - D:\Blaze Media

Pro\NMSAccess32.exe (file missing)
O23 - Service: UDisk Monitor - Unknown owner - C:\Program

Files\Zoom\bin\MonServiceUDisk.exe

--
End of file - 7717 bytes


BC AdBot (Login to Remove)

 


#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:48 PM

Posted 14 October 2010 - 11:58 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.
  1. Do not run any other tool untill instructed to do so!
  2. Please Do not Attach logs or put in code boxes.
  3. Tell me about any problems that have occurred during the fix.
  4. Tell me of any other symptoms you may be having as these can help also.
  5. Do not run anything while running a fix.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

In order for me to see the status of the infection I will need a new set of logs to start with.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

DeFogger:
    Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
    • The application window will appear
    • Click the Disable button to disable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger may ask you to reboot the machine, if it does - click OK
    Do not re-enable these drivers until otherwise instructed.

Download DDS:
    Please download DDS by sUBs from one of the links below and save it to your desktop:


    Download DDS and save it to your desktop

    Link1
    Link2
    Link3

    Please disable any anti-malware program that will block scripts from running before running DDS.
    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
      • DDS.txt
      • Attach.txt
    • A window will open instructing you save & post the logs
    • Save the logs to a convenient place such as your desktop
    • Copy the contents of both logs & post in your next reply

Scan With RKUnHooker
  • Please Download Rootkit Unhooker Save it to your desktop.
  • Now double-click on RKUnhookerLE.exe to run it.
  • Click the Report tab, then click Scan.
  • Check (Tick) Drivers, Stealth,. Uncheck the rest. then Click OK.
  • Wait till the scanner has finished and then click File, Save Report.
  • Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in a reply here.

Note** you may get this warning it is ok, just ignore

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"


information and logs:
    In your next post I need the following
      1.logs from DDS
      2.log from RKUnHooker
      3.let me know of any problems you may have had

Gringo




I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:48 PM

Posted 17 October 2010 - 11:50 PM

Hello

three day bump

It has been Three days since my last post.
  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo



I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:03:48 PM

Posted 21 October 2010 - 02:08 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

The fixes and advice in this thread are for this machine only.
Do not apply the instructions from this thread to your own machine.
Please start a new thread describing your issue and someone will be along to assist you.


With Regards,
Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users