A customer brought in a laptop with malware and trojans on it, Namely - Antivirus 2010 and rootkit TDSS (Alueron) in the CD driver, plus others.
These were removed by taking out the hard drive and running:
Microsoft Security Essentials
Kasperky virus removal
Trend Micro Housecall Scanner
Attempted to Run all of these when re-installed hard drive plus attempted to run rootkit revealer and autoruns as well.
But here is the rub the programs will install & some will start to run but then will either be killed/Stopped by some process I cant capture.
I cant get Hijack this to run or any other program I would normally use to do this either Access is denied or you do not have administrator permission.
Have even created new admin account and same occurs have tried to regain by taking ownership of files but no good.
Any ideas would be great. Just trying to not have to re-install but think I will have to.
Will not be back in shop till later today so think about it.
Edited by hamluis, 07 October 2010 - 09:36 AM.
Moved from XP to Am I Infected ~ Hamluis.