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I cannot access certain websites.


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#1 BrandonWenger

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Posted 06 October 2010 - 09:37 PM

For some reason, I am unable to access two websites. Well, two that I know of. I am not able to reach them on this computer, whether it is a wireless connection or a wired one. I know that these sites work because I can connect to them on any other computer, including the others on my home network, both wired and wireless. I am running Windows 7 Ultimate 64-bit, on an Asus G73JH laptop. I use Avast 5 free version and Malwarebytes 1.46 paid version, and I do a manual scan with Malwarebytes every night as I go to sleep. Avast is set to do its most thorough scan (custom scan settings) every morning at 3:30. The two sites in question are:

Mod Edit: Links removed.

Obviously, I have not tried every possible thing, because I am still unable to fix the issue. But I have reached my wit's end on this one and I am officially calling in the brain trust.

I think it only fair to note that even though my copy of Windows updates and validates without issue, it isn't exactly what one would refer to as legitimate. I used it as a fresh install after I wiped Windows 7 Home Premium, and these sites worked perfectly before the switch. As I had a bit of difficulty with acquiring the drivers, I can allow that I may have overlooked something in the process. The one common thread between these two sites that I know of is that they both involve illegitimate materials, whether these are the programs themselves or just serials/keygens. They are not blocked by my ISP, because I can still use them on all other comps in this house, and this includes another laptop that has the exact copy of Windows that I am running on mine. And I mean exact. I do not get anywhere by disabling either Avast or Malwarebytes; nor does disabling the firewall change anything. Another piece of this puzzle is that I am able to access similar sites without issue.

I hope that someone is able to help me with this. It is not a huge deal; I just hate being puzzled.

Thanks in advance.

Edited by Blade Zephon, 06 October 2010 - 09:59 PM.
Removed Links. ~BZ

Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
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#2 Blade

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Posted 06 October 2010 - 10:24 PM

Hello BrandonWenger

Before proceeding, I would like to point out several details about our site that need mentioning in a situation like this.

First, a warning for not only your benefit, but also that of others who may read this thread.

The practice of using cracking tools, keygens, warez or any pirated software is not only considered illegal activity but it is a serious security risk.

Cracking applications are used for illegally breaking (cracking) various copy-protection and registration techniques used in commercial software. These programs may be distributed via Web sites, Usenet, and P2P networks.

trendmicro.com/vinfo

...warez and crack web pages are being used by cybercriminals as download sites for malware related to VIRUT and VIRUX. Searches for serial numbers, cracks, and even antivirus products like Trend Micro yield malcodes that come in the form of executables or self-extracting files...quick links in these sites also lead to malicious files. Ads and banners are also infection vectors...

Keygen and Crack Sites Distribute VIRUX and FakeAV

...warez/piracy sites ranked the highest in downloading spyware...just opening the web page usually sets off an exploit, never mind actually downloading anything. And by the time the malware is finished downloading, often the machine is trashed and rendered useless.

University of Washington spyware study

...One of the most aggressive and intrusive of all bad websites on the Internet are serial, warez, software cracking type sites...they sneak malware onto your system...Where do trojan viruses originate? One of the biggest malware distributors on the Internet are serial/warez/code cracking sites.

Bad Web Sites: Malware

When you use these kind of programs, be forewarned that some of the worst types of malware infections can be contracted and spread by visiting crack, keygen, warez and other pirated software sites. In many cases, those sites are infested with a veritable buffet of malware and an increasing source of system infection. Those who attempt to get software for free can end up with a computer system so badly damaged that recovery is not possible and it cannot be repaired. When that happens there is nothing you can do besides reformatting and reinstalling the OS.

***************************************************

Please note that the links have been removed in your original post. For several reasons, one of which is detailed above, Bleeping Computer does not permit the posting of links to such material. This is for the protection of both ourselves and our member community. Also, please be aware that Bleeping Computer does not, in any way, condone or recommend the hacking, cracking, or pirating of digital material including software. What you do is your business, but you will not receive help here on issues dealing with illegal activity.

***************************************************

Now, in regards to your issue, the first thing I would suggest is that you check your HOSTS file. Additionally, try pinging the sites you're trying to visit from command line and see if you are able to get a response. For instructions on how to do either of these, please let me know and I will provide them for you.

~Blade

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#3 BrandonWenger

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Posted 07 October 2010 - 02:09 PM

I appreciate you response, and I apologize for the breach of etiquette. I had checked the HOSTS file before posting, and there is only one exception listed - one that is unrelated and intentionally there.

I will remove the links themselves from the following post, and my user name for my comp, as well. I don't know if I should leave the last link, but I understand if you need to cut it. I just wanted to show you what happens if I ping another site.

This is a copy of the ping results for the two sites, as well as google:

Microsoft Windows [Version 6.1.7600]
Copyright © 2009 Microsoft Corporation. All rights reserved.

C:\Users\edited>ping edited

Pinging edited [edited] with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for edited:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\edited>ping edited

Pinging edited [edited] with 32 bytes of data:
General failure.
General failure.
General failure.
General failure.

Ping statistics for edited:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\edited>ping www.google.com

Pinging www.l.google.com [209.85.225.104] with 32 bytes of data:
Reply from 209.85.225.104: bytes=32 time=30ms TTL=51
Reply from 209.85.225.104: bytes=32 time=32ms TTL=51
Reply from 209.85.225.104: bytes=32 time=30ms TTL=51
Reply from 209.85.225.104: bytes=32 time=32ms TTL=51

Ping statistics for 209.85.225.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 32ms, Average = 31ms

C:\Users\edited>
Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
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#4 ThunderZ

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Posted 07 October 2010 - 02:17 PM

The only two things that come to my mind are 1) Perhaps a firewall, if you are running one may be blocking them. Or another security program that monitors network\Internet traffic.
2) Are you running via proxy. Example, Open DNS or other IP masking service?

Other then that I really have no idea.

#5 BrandonWenger

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Posted 07 October 2010 - 05:20 PM

The only thing like that is a portforward program to change my ip to static, instead of dynamic. The problem here is that it never did what it said it was supposed to do - well, at least what it was advertised to do - and even though I have uninstalled it, it is still listed in my start menu and in my program files. Running the installer again only leaves me with the window that says the software might not have installed correctly. There are no prompts anymore. I have considered deleting the registry keys to it, but I worry that doing so will make the system unstable if they have something to do with my ip. I am not using a firewall other than the windows firewall because I have issues running 3rd party firewalls in tandem with Avast. Disabling the firewall/Avast/Malwarebytes has had no effect on this issue. In fact, the other comp in my house is running these same progs and there is no issue. Could my ip be screwy? If so, I may need advice on how to change it manually.
Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio

#6 ThunderZ

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Posted 07 October 2010 - 06:38 PM

A screwy IP would most likely prevent you from accessing the a whole lot more then just two sites.
Almost sounds as though the sites are blocking your IP.
But you say another PC in the house can access them. If this PC is connected in the same manner through the same ISP provided device then that rules that out.

That brings us to the program that you are unable to install\uninstall. BUT, why is it only blocking those sites? Sorry, do`t know.
Side-note. I believe you mean the program is supposed to change your IP from static (always the same) to dynamic (a different one used \ seen on the Internet) every time you access it.
Most programs like that are snake oil anyways. Since the Internet does not see the IP of an individual computer. It either will see the ISP`s modem IP or the ISP`s exit node IP.
The only way I have ever found to hide an IP is via a proxy. Even then the only site you are really hiding from is the final destination. Somebody, somewhere knows the requests original IP.

The Internet just does not and can not work with out real and proper IP`s. They are like house address`s. Mail can`t be delivered if the real one is`t known.

#7 BrandonWenger

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Posted 07 October 2010 - 11:22 PM

Although the IP changing prog came from a "reputable" site, the reason that I stress that the program did not do what it was advertised to do is it that it never changed my IP from dynamic to static. Not once. What I worry about is the possibility that I gave it permission to make changes that were not related to what it was supposed to do. As I said, there are two sites that I am aware of, but this by no means rules out the possibility of other sites being affected. Another matter of concern is the nature of the sites in question, but I find this to be unlikely with these being the only two of the many that I frequent that have this issue. I have great faith in Avast and Malwarebytes, and I have decent faith in my own skill. The worst viral issues I have come against were subseven/subzero (which beat me) and the variations of the Antivirus Systems Pro malware that I can beat, but not before they do irreparable damage to my system. This does not replicate any viral activity that I have met up with and this boggles my mind. I am quite aware of the dangers of surfing the sites that I do, and I make sure to keep my system quarantined as well as possible. Another aspect of this is that I know nothing of coding or advanced protection mechanisms, and because of this deficiency I have no way of preventing an undetected virus from spreading to other units in my apartment/network. At this point, I have three laptops that run at all times inside my home, and I am connected (with permissions) to 4 other computers that I oversee for tech support via remote connection. I scan everything that I download, and if it cannot pass Malwarebytes and Avast both, the file/program does not get opened. I simply do not understand this. One thing that I have noticed is that there is a site that used to load and take login credentials but no longer does. To the mods and the readers alike, this site is pornographic, so you should note that in advance. I will post the link here, but as I said before, I understand if it gets removed. The reason I am posting it is because I am no longer able to access the basic member's site with my user ID and password but I can enter as a guest. I get the same results if I use a remote connection to access it. I would like to know if anyone that I have not had direct contact with is able to set up a free account and then access the basic member's section because I need to be sure that I have not inadvertently passed something to the other comps I use/access. The site is: pulled by myself. I find it hard to believe that I could have picked something up that moves this slowly from one of the sites I frequent. I have to do a fresh install at least once a month, but I see this as an acceptable evil. The viral issues I am used to coming into contact with will trash an entire system in 6 to 10 hours. My current situation has been an issue for three weeks or so. I dunno... I am open to new suggestions, ya know?

Edited by BrandonWenger, 07 October 2010 - 11:43 PM.

Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio

#8 ThunderZ

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Posted 07 October 2010 - 11:32 PM

Your link need`s pulled ASAP.

No need what so ever to post any such links.

#9 ThunderZ

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Posted 07 October 2010 - 11:38 PM

In all honesty. I`m not sure what I can do to assist.

You are trusted with administration\access to multiple machines yet admittedly take part in risky behavior. Personally I could care less what you do with your time and on your personal machine.
Placing other`s machines\data at risk is beyond my comprehension.

Perhaps someone else may chose to help.

I will repeat one last time. There is absolutely no reason what so ever to ever post any such links as you have again.

#10 BrandonWenger

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Posted 07 October 2010 - 11:38 PM

Done. Any more ideas?
Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio

#11 BrandonWenger

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Posted 07 October 2010 - 11:42 PM

I am posting again because I did not see the post after your initial reply. I understand your concern, and this is why I am bringing it up to people that know more than I do. I am desperate to know if this is some kind of configuration issue, because it seems to me that it would affect my own network long before it affects those that I am connected to, if indeed it is viral. None of my systems have this issue.
Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio

#12 ThunderZ

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Posted 07 October 2010 - 11:44 PM

Done.



Thank you.

Any more ideas?


No.

#13 BrandonWenger

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Posted 07 October 2010 - 11:47 PM

Okay. I did not mean to cause an issue. If it is a config issue, I can likely find a workaround with help. If it is viral, I would like to be sure that I am not slowly spreading my problem to others. Do you know of any viruses that infect slowly, over the course of weeks? And if so, do you know of methods of detection/removal?
Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio

#14 slipdisc

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Posted 12 October 2010 - 11:27 AM

Hi brandon,

Apparently I discovered recently that I have the exact same problem as you... Have you resolved your issue yet? I have 4 computers on my home network, some wired some wireless and there is 1 particular laptop that has this problem. Usually it surfs fine , but on some pages it fails to load on all browsers and on pinging, i get a general failure, but when i investigate with other computers on the home network, my iphone included, they are able to access the problematic pages with no problem at all... Very weird problem... And i think the only thing I have in common with you is that I have both avast and malaware installed on this computer... I am going to investigate in this direction...

#15 BrandonWenger

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Posted 12 October 2010 - 12:03 PM

I ended up doing a full reinstall of everything and I got these sites back. When I installed Malwarebytes, they disappeared again. What boggles my mind is that it does not block these sites on all computers. Two hours later, I caught a nasty virus and even though I got rid of it, there was still an instance of svchost.exe that tried to open at odd intervals. Since I had not yet copied all of my files back to the laptop, I just did another system wipe and started over. As of now, I am able to access these sites. I have Avast installed and updated. I am going to reinstall Malwarebytes now. I will post an edit if I can still access these sites after the install.


~~~EDIT~~~
Wow. Okay. After Malwarebytes, I cannot access these sites. Now that I have uninstalled Malwarebytes, they are accessible again.

Edited by BrandonWenger, 12 October 2010 - 12:13 PM.

Operating System
MS Windows 7 Ultimate 64-bit
CPU
Intel Core i7 720QM @ 1.60GHz 58 C
Clarksfield 45nm Technology
RAM
6.0GB Dual-Channel DDR3 @ 659MHz (9-9-9-24)
Motherboard
ASUSTeK Computer Inc. G73Jh (Socket 989)
Graphics
MEUSLCD4 @ 1920x1080
Generic PnP Monitor @ 1600x900
ATI Mobility Radeon HD 5870
Hard Drives
488GB Seagate ST9500420AS (SATA) 40 C
Optical Drives
HL-DT-ST DVDRAM GT32N
DWVM XQRCP67K9 SCSI CdRom Device
MagicISO Virtual DVD-ROM0000
Audio
Realtek High Definition Audio




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