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Infected and unbootable


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#1 pelonmalandro

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Posted 06 October 2010 - 07:42 PM

i have been asking everywhere about how to fix my laptop that is virus infected and unbootable,, plz someone help me


i am running windows vista ,, and when i try to boot normally it blue sreens and says to remove all viruses and recently added hard drives... when i try to use safe mode it blue screens too... and when i try to restore, a dell media direct program comes up and says it cannot access my hard drive because microsoft bitlocker is in use

Edited by pelonmalandro, 07 October 2010 - 09:11 AM.


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#2 boopme

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Posted 06 October 2010 - 11:01 PM

I've asked some one to look.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Elise

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Posted 07 October 2010 - 01:43 AM

It would greatly help if you could provide us with more details. :thumbsup:

What version of windows are you running?
At what point does the computer crash?
Do you have a windows installation disk?

regards, Elise


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