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Possible rootkit, hijacked browser, you name it.

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2 replies to this topic

#1 tosham74


  • Members
  • 2 posts
  • Local time:01:16 PM

Posted 06 October 2010 - 03:43 PM

Good afternoon and thank you for any help you can provide. My browsers, both Mozilla and explorer open fine then a second tab or window opens to a malicious site. One infected me with a fake security essentials program before I could stop it. I cleaned most of that off with a combo of malwarebytes, spybot and superantispyware. It also killed a few programs and did some other damage, such as a svchost.exe error that pops up and kills my laptop. Also getting a message the instruction at 0x7c923845 referenced memory at 0x0000000. The memory could not be read...

A balloon is also popping up now that says my antivirus is turned off or my firewall is turned off. Both appear to be on. I don't click the balloon to fix as it suggests.

Also, I can not access microsofts update on either browser and chrome seems completely paralyzed.

DDS log and GMER logs attached.
Any help would be greatly appreciated.

DDS (Ver_10-10-05.01) - NTFSx86
Run by Tony at 130506.62 on Wed 10062010
Internet Explorer 8.0.6001.18702 BrowserJavaVersion 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1006.165 [GMT -400]

AV Symantec AntiVirus Corporate Edition On-access scanning enabled (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

CWINDOWSsystem32svchost -k DcomLaunch
CWINDOWSSystem32svchost.exe -k netsvcs
CProgram FilesCommon FilesSymantec SharedccSetMgr.exe
CProgram FilesCommon FilesSymantec SharedccEvtMgr.exe
CProgram FilesCommon FilesSymantec SharedSPBBCSPBBCSvc.exe
CProgram FilesLavasoftAd-AwareAAWService.exe
CProgram FilesSymantec AntiVirusDefWatch.exe
CProgram FilesCommon FilesIntuitUpdate ServiceIntuitUpdateService.exe
CProgram FilesCyberLinkPowerDVDDVDLauncher.exe
CProgram FilesSynapticsSynTPSynTPLpr.exe
CProgram FilesSynapticsSynTPSynTPEnh.exe
CProgram FilesiolocommonlibioloServiceManager.exe
CProgram FilesCommon FilesSymantec SharedccApp.exe
CProgram FilesiTunesiTunesHelper.exe
CProgram FilesCommon FilesInstallShieldUpdateServiceisuspm.exe
CProgram FilesSUPERAntiSpywareSUPERAntiSpyware.exe
CProgram FilesAdobeAcrobat 6.0Distillracrotray.exe
CProgram FilesLogitechMouseWaresystemem_exec.exe
CProgram FilesSelltis SalesSell_PC_Link.exe
CProgram FilesWestern DigitalWD SmartWareWD Drive ManagerWDDMStatus.exe
CProgram FilesCommon FilesMicrosoft SharedVS7DEBUGMDM.EXE
CProgram FilesSymantec AntiVirusDoScan.exe
CProgram FilesSelltis SalesUpdateSell_Service_Installer.exe
CProgram FilesSelltis SalesUpdatesell_updater.exe
CWINDOWSSystem32svchost.exe -k imgsvc
CProgram FilesSymantec AntiVirusRtvscan.exe
CProgram FilesViewpointCommonViewpointService.exe
CProgram FilesWestern DigitalWD SmartWareWD Drive ManagerWDDMService.exe
CProgram FilesWestern DigitalWD SmartWareFront ParlorWDFMEWDFME.exe
CProgram FilesWestern DigitalWD SmartWareFront ParlorWDSC.exe
CProgram FilesiPodbiniPodService.exe
CDocuments and SettingsTony SahmDesktopdds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxpwww.google.com
uDefault_Search_URL = hxxpwww.google.comie
uInternet Settings,ProxyOverride = local.,;.local
uSearchAssistant = hxxpwww.google.comie
uSearchURL,(Default) = hxxpwww.google.comsearchq=%s
BHO Adobe PDF Reader Link Helper {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - cprogram filesadobeacrobat 7.0activexAcroIEHelper.dll
BHO Spybot-S&D IE Protection {53707962-6f74-2d53-2644-206d7942484f} - cprogra~1spybot~1SDHelper.dll
BHO DriveLetterAccess {5ca3d70e-1895-11cf-8e15-001234567890} - cwindowssystem32dlatfswshx.dll
BHO AcroIEToolbarHelper Class {ae7cd045-e861-484f-8273-0445ee161910} - cprogram filesadobeacrobat 6.0acrobatAcroIEFavClient.dll
BHO Google Toolbar Notifier BHO {af69de43-7d58-4638-b6fa-ce66b5ad205d} - cprogram filesgooglegoogletoolbarnotifier5.1.1309.3572swg.dll
BHO Java™ Plug-In 2 SSV Helper {dbc80044-a445-435b-bc74-9c25c1c588a9} - cprogram filesjavajre6binjp2ssv.dll
BHO JQSIEStartDetectorImpl Class {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - cprogram filesjavajre6libdeployjqsiejqs_plugin.dll
TB Adobe PDF {47833539-d0c5-4125-9fa8-0819e2eaac93} - cprogram filesadobeacrobat 6.0acrobatAcroIEFavClient.dll
EB {32683183-48a0-441b-a342-7c2a440a9478} - No File
EB &Yahoo! Messenger {4528bbe0-4e08-11d5-ad55-00010333d0ad} - cprogram filesyahoo!messengeryhexbmes0521.dll
uRun [ISUSPM] cprogram filescommon filesinstallshieldupdateserviceisuspm.exe -scheduler
uRun [swg] cprogram filesgooglegoogletoolbarnotifierGoogleToolbarNotifier.exe
uRun [Google Update] cdocuments and settingstony sahmlocal settingsapplication datagoogleupdateGoogleUpdate.exe c
uRun [SUPERAntiSpyware] cprogram filessuperantispywareSUPERAntiSpyware.exe
uRun [ctfmon.exe] cwindowssystem32ctfmon.exe
mRun [DVDLauncher] cprogram filescyberlinkpowerdvdDVDLauncher.exe
mRun [dla] cwindowssystem32dlatfswctrl.exe
mRun [SynTPLpr] cprogram filessynapticssyntpSynTPLpr.exe
mRun [SynTPEnh] cprogram filessynapticssyntpSynTPEnh.exe
mRun [Logitech Utility] Logi_MwX.Exe
mRun [ISUSPM Startup] cprogram filescommon filesinstallshieldupdateserviceisuspm.exe -startup
mRun [ISUSScheduler] cprogram filescommon filesinstallshieldupdateserviceissch.exe -start
mRun [igfxhkcmd] cwindowssystem32hkcmd.exe
mRun [Symantec NetDriver Monitor] cprogra~1symnet~1SNDMon.exe Enterprise
mRun [ccApp] cprogram filescommon filessymantec sharedccApp.exe
mRun [vptray] cprogra~1symant~1VPTray.exe
mRun [iTunesHelper] cprogram filesitunesiTunesHelper.exe
mRun [Malwarebytes Anti-Malware (rootkit-scan)] cprogram filesmalwarebytes' anti-malwarembam.exe runcleanupscript
mRun [QuickTime Task] cprogram filesquicktimeqttask.exe -atboottime
dRunOnce [SWHelper] cwindowssystem32macromedshockwave 10PostUpdate.exe 1013018
StartupFolder cdocume~1alluse~1startm~1programsstartupacroba~1.lnk - cprogram filesadobeacrobat 6.0distillracrotray.exe
StartupFolder cdocume~1alluse~1startm~1programsstartupmicros~1.lnk - cprogram filesmicrosoft officeofficeOSA9.EXE
StartupFolder cdocume~1alluse~1startm~1programsstartupsellti~1.lnk - cprogram filesselltis salesSell_PC_Link.exe
StartupFolder cdocume~1alluse~1startm~1programsstartupwddmst~1.lnk - cprogram fileswestern digitalwd smartwarewd drive managerWDDMStatus.exe
dPolicies-explorer NoSetActiveDesktop = 1 (0x1)
IE Add to Google Photos Screensa&ver - cwindowssystem32GPhotos.scr200
IE {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%Network Diagnosticxpnetdiag.exe
IE {FB5F1910-F110-11d2-BB9E-00C04F795683} - cprogram filesmessengermsmsgs.exe
IE {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - cprogram filesyahoo!messengeryhexbmes0521.dll
IE {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - cprogra~1micros~2office11REFIEBAR.DLL
IE {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - cprogra~1spybot~1SDHelper.dll
Trusted Zone turbotax.com
Trusted Zone fastestdeploy.com
DPF {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxpsupport.dell.comsystemprofilerSysPro.CAB
DPF {166B1BCA-3F9C-11CF-8075-444553540000} - hxxpdownload.macromedia.compubshockwavecabsdirectorsw.cab
DPF {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - hxxpwww.symantec.comtechsuppasactrlLSSupCtl.cab
DPF {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxpa516.g.akamai.netf516251757drunaware.download.akamai.com25175citrixwficat-no-eula.cab
DPF {3299935F-2C5A-499A-9908-95CFFF6EF8C1} - hxxpscpwhc.ops.placeware.cometcplaceHOTELSCHpws-c25.1.8.511libquicksilver.cab
DPF {3451DEDE-631F-421C-8127-FD793AFC6CC8} - hxxpwww.symantec.comtechsuppasactrlSymAData.cab
DPF {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxpoffice.microsoft.comofficeupdatecontentopuc3.cab
DPF {44990200-3C9D-426D-81DF-AAB636FA4345} - hxxpwww.symantec.comtechsuppasactrltgctlsi.cab
DPF {44990301-3C9D-426D-81DF-AAB636FA4345} - hxxpwww.symantec.comtechsuppasactrltgctlsr.cab
DPF {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxpdlm.tools.akamai.comdlmanagerversionsactivexdlm-activex-
DPF {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxpv5.windowsupdate.microsoft.comv5consumerV5Controlsenx86clientwuweb_site.cab1112197273955
DPF {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxpwww.update.microsoft.commicrosoftupdatev6V5Controlsenx86clientmuweb_site.cab1286375759495
DPF {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxpjava.sun.comupdate1.6.0jinstall-1_6_0_13-windows-i586.cab
DPF {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxpfpdownload.macromedia.comgetflashplayercurrentultrashim.cab
DPF {980495B4-1CC6-40E5-8CBD-6F7A6E514691} - hxxpbaumer.webconcentral.comcodexp-launcher1.0.0.110WebConCentral.cab
DPF {CAFEEFAC-0014-0002-0007-ABCDEFFEDCBA} - hxxpjava.sun.comproductspluginautodljinstall-142-windows-i586.cab
DPF {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxpjava.sun.comupdate1.5.0jinstall-1_5_0_06-windows-i586.cab
DPF {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxpjava.sun.comupdate1.6.0jinstall-1_6_0_13-windows-i586.cab
DPF {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxpjava.sun.comupdate1.6.0jinstall-1_6_0_13-windows-i586.cab
DPF {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxpfpdownload2.macromedia.comgetshockwavecabsflashswflash.cab
DPF {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxpssensortechnics.webex.comclientT27LBwebexieatgpc.cab
Notify !SASWinLogon - cprogram filessuperantispywareSASWINLO.dll
Notify igfxcui - igfxdev.dll
Notify NavLogon - cwindowssystem32NavLogon.dll
SSODL WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - cwindowssystem32WPDShServiceObj.dll
SEH SABShellExecuteHook Class {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - cprogram filessuperantispywareSASSEH.DLL
Hosts www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - cdocume~1tonysa~1applic~1mozillafirefoxprofilesm785j5lv.default
FF - prefs.js browser.search.selectedEngine - Google
FF - prefs.js browser.startup.homepage - hxxpwww.google.com
FF - prefs.js keyword.URL - hxxpsearch.search-tab.comsid=10101058100&s=
FF - plugin cdocuments and settingstony sahmlocal settingsapplication datagoogleupdate1.2.183.29npGoogleOneClick8.dll
FF - plugin cprogram filesgooglegoogle earthpluginnpgeplugin.dll
FF - plugin cprogram filesgooglegoogle updater2.4.1536.6592npCIDetect13.dll
FF - plugin cprogram filesgooglepicasa3npPicasa3.dll
FF - plugin cprogram filesgoogleupdate1.2.183.29npGoogleOneClick8.dll
FF - plugin cprogram filesmozilla firefoxpluginsnpViewpoint.dll
FF - plugin cprogram filesmozilla firefoxpluginsnpViewpoint_03000F10.dll
FF - plugin cprogram filesviewpointviewpoint media playernpViewpoint.dll
FF - HiddenExtension Microsoft .NET Framework Assistant {20a82645-c095-46ed-80e3-08825760534b} - cwindowsmicrosoft.netframeworkv3.5windows presentation foundationdotnetassistantextension
FF - HiddenExtension XULRunner {C4D3B0C1-F8EB-4A99-95F7-1477290353D8} - cdocuments and settingstony sahmlocal settingsapplication data{C4D3B0C1-F8EB-4A99-95F7-1477290353D8}
FF - HiddenExtension Java Console No Registry Reference - cprogram filesmozilla firefoxextensions{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - user.js browser.search.selectedEngine - Google
FF - user.js browser.search.order.1 - Google
FF - user.js keyword.URL - hxxpsearch.search-tab.comsid=10101058100&s=cprogram filesmozilla firefoxgreprefsall.js - pref(network.IDN.whitelist.xn--mgbaam7a8h, true);
cprogram filesmozilla firefoxgreprefsall.js - pref(network.IDN.whitelist.xn--mgberp4a5d4ar, true);

============= SERVICES DRIVERS ===============

R0 Lbd;Lbd;cwindowssystem32driversLbd.sys [2009-1-20 64288]
R1 SASDIFSV;SASDIFSV;cprogram filessuperantispywaresasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;cprogram filessuperantispywareSASKUTIL.SYS [2010-5-6 68168]
R1 SAVRT;SAVRT;cprogram filessymantec antivirussavrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;cprogram filessymantec antivirussavrtpel.sys [2006-9-6 54968]
R2 TLW32DRV;Tekscan Common Driver;cwindowssystem32driverstlw32drv.sys [2009-5-5 75904]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;cprogram filescommon filessymantec sharedeengineeraserutilrebootdrv.sys [2010-9-6 102448]
R3 NAVENG;NAVENG;cprogra~1common~1symant~1virusd~120101005.022naveng.sys [2010-10-5 86064]
R3 NAVEX15;NAVEX15;cprogra~1common~1symant~1virusd~120101005.022navex15.sys [2010-10-5 1371184]
S2 SoundDrv_kmd;SoundDrv_kmd;cprogram filesdasylab 9.0sounddrv.kmd -- cprogram filesdasylab 9.0SoundDrv.kmd []
S3 CyUsb;Cypress Generic USB Driver;cwindowssystem32driverscyusb.sys [2009-4-21 31872]
S3 FTD2XX;FTD2XX.SYS Tekscan USB device driver;cwindowssystem32driversftd2xx.sys [2007-6-26 34639]
S3 ivusb;Initio Driver for USB Default Controller;cwindowssystem32driversivusb.sys -- cwindowssystem32driversivusb.sys []
S3 TekscanUsb;Tekscan General Purpose USB Driver (TekscanUsb.sys);cwindowssystem32driverstekscanusb.sys [2009-5-5 16078]
S3 WDC_SAM;WD SCSI Pass Thru driver;cwindowssystem32driverswdcsam.sys [2010-9-15 11520]

============== File Associations ===============


=============== Created Last 30 ================

2010-10-06 150031 419868 ----a-r- cwindowssystem32driversetchosts.20101006-110031.backup
2010-10-06 012936 95024 ----a-w- cwindowssystem32driversSBREDrv.sys
2010-10-06 011727 -------- d-----w- cdocume~1tonysa~1locals~1applic~1Sunbelt Software
2010-10-06 011545 -------- dc-h--w- cdocume~1alluse~1applic~1{ECC164E0-3133-4C70-A831-F08DB2940F70}
2010-10-05 130413 27 ----a-w- cwindowssystem32driversetchosts.20101005-090412.backup
2010-10-05 124004 -------- d-----w- cprogram filesTrend Micro
2010-10-04 195612 -------- d-sha-r- Ccmdcons
2010-10-04 195100 98816 ----a-w- cwindowssed.exe
2010-10-04 195100 77312 ----a-w- cwindowsMBR.exe
2010-10-04 195100 256512 ----a-w- cwindowsPEV.exe
2010-10-04 195100 161792 ----a-w- cwindowsSWREG.exe
2010-10-04 143737 -------- d-----w- cdocume~1tonysa~1applic~1SUPERAntiSpyware.com
2010-10-01 191511 -------- d-----w- cdocume~1tonysa~1locals~1applic~1{C4D3B0C1-F8EB-4A99-95F7-1477290353D8}
2010-10-01 191337 -------- d-----w- cdocume~1tonysa~1applic~1Genieo
2010-10-01 191316 -------- d-----w- cdocume~1alluse~1applic~1Update
2010-10-01 171303 416778 ----a-r- cwindowssystem32driversetchosts.20101001-131303.backup
2010-09-15 204413 11520 ----a-w- cwindowssystem32driverswdcsam.sys
2010-09-15 201441 -------- d-----w- cdocume~1tonysa~1locals~1applic~1Western_Digital
2010-09-15 201245 -------- d-----w- cdocume~1tonysa~1applic~1Western Digital
2010-09-15 201217 -------- d-----w- cdocume~1alluse~1applic~1Western Digital
2010-09-15 201116 -------- d-----w- cprogram filesWestern Digital
2010-09-15 201013 -------- d-----w- cdocume~1tonysa~1locals~1applic~1Western Digital

==================== Find3M ====================

2010-08-12 121520 64288 ----a-w- cwindowssystem32driversLbd.sys

============= FINISH 131449.10 ===============

Looks like it is still working it's magic. svchost.exe is trying to hit nasty sites. Explorer and Mozilla are still not letting me update and regular windows updates are not coming through. I recently found a program called Homey, not sure what it was so I removed it and all related files. If anyone has any ideas on how to clean up my mess I would greatly appreciate it.

Attached Files

Edited by hamluis, 11 October 2010 - 01:06 PM.
Added supplementary info from deleted post ~ Hamluis.

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#2 Shannon2012


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  • Location:North Carolina, USA
  • Local time:01:16 PM

Posted 13 October 2010 - 07:30 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


#3 thcbytes


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Posted 19 October 2010 - 03:33 PM

Due to the lack of feedback this Topic is closed.

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