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windows vista network connections


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#1 boltp666

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Posted 06 October 2010 - 01:41 PM

Hey I have a user who uses dsl from us, but when he goes into manange network connections than clicks on the network connection it lists their username and password saved, but sometimes it doesnt authenticate. any input on this?

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#2 cryptodan

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Posted 06 October 2010 - 02:21 PM

The DSL Modem should be the only thing doing the authentication. What kind of DSL is set up, PPPoE or PPPoA? What kind of modem do you offer your customers, and who do you work for?

#3 boltp666

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Posted 06 October 2010 - 07:36 PM

it is PPPOE it is a verizon modem. we are like a reseller for verizon DSL. and i work for Craftech Computer Solutions we mostly do RMS, but other stuff as well.

#4 cryptodan

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Posted 06 October 2010 - 07:38 PM

The DSL Modem will be the one doing the Authentication. Have them call up Verizon.




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